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Joelle Denice Reviews 70

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TrustScore 4 out of 5

3.8

Jewellery shop
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Company details

  1. Jewellery shop

Written by the company

Bij Joelle Denice maken we sieraden met betekenis. Elk sieraad wordt met zorg samengesteld en is bedoeld om dagelijks gedragen te worden — als herinnering, symbool of persoonlijk detail. We werken met zorgvuldig gekozen materialen en ontwerpen die tijdloos en persoonlijk aanvoelen. Veel van onze sieraden worden met de hand afgewerkt, waardoor elk stuk uniek is. Omdat sieraden vaak een emotionele waarde hebben (cadeau, vriendschap, liefde of herinnering), vinden we het belangrijk dat niet alleen het product klopt, maar ook de ervaring eromheen. We staan altijd open voor feedback en gebruiken reviews om onze kwaliteit, communicatie en service te blijven verbeteren. Mocht er iets niet naar verwachting zijn, dan denken we graag mee en zoeken we samen naar een passende oplossing.

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3.8

Great

TrustScore 4 out of 5

70 reviews

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Replied to 95% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

No contact

My boyfriend bought me an neckless which came with fault engraver. They don’t answer any social media and our comments on TikTok are also delated. Very wrong behave!! Not recommend and don’t buy anything there!
EDIT
After almost half of the year I got replied 🤣 I was texting you guys on email 10 times from 2 differents Nick mails. I got new one neckless which didn’t look the same as the first one. I didn’t want waste my time and my nervous just for that jewellery anymore. I definitely don’t recommend!!

12 July 2025
Unprompted review
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Reply from Joelle Denice

We’re sorry to hear about your experience — that’s not what we want for anyone who orders from us.

For privacy and clarity, we handle all customer service inquiries via our official support email only. This allows us to properly review orders and offer solutions.

We absolutely want to help you with the faulty engraving. Please send us an email with the order number and details, and we’ll look into this as soon as possible.

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