When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more
I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more
Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*
Company details
- #30 of 35 best companies in Sweet shop
Written by the company
- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...
Contact info
79-81 Merry Street, ML1 1JJ, Motherwell, United Kingdom
- Joessweetiebarn@gmail.com
- joessweetiebarn.co.uk
4.3
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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I was surprised how big the bag was 😍…
I was surprised how big the bag was 😍 Quick and easy ordering process. Speedy delivery with no issues. Huge variety of sweets of high quality included in every bag. I would highly recommend 👌👍
2 December 2023
Lack of customer support
I have purchased a selection of sweets for £75, it was said to be delivered on 30th Dec 2023 did not receive them. So I spoke to royal mail they accepted fault and said the trader needs to make claim but unfortunately joe's customer service say its me and royal mail dispute. I have still no money back after 60days. I would strongly use a different company because this one does not care about anyone but its self
REPLYING TO JOES COMMENT 👇
Again you forget to tell people about your terms and conditions if a customer does not receive goods then they are entitled to full refund. So the contract between you and royal mail is your issue. The issue I have is that I have no produce and no refund , so you tell me where that is good customer service ?
6 March 2024
Unprompted review
Reply from Joe's Sweetie Barn
Hi Stephen, You have left a tiny part of the story here yet again so WE WILL ELABORATE WITH FACTS. YOU DIDN’T COMPLETE YOUR ADDRESS CORRECTLY on checkout, therefore Royal Mail delivered it to someone in your street, WE have continually chased up Royal Mail to have a claim processed on your behalf as you didn’t input your address correctly, we have on numerous occasions told you and provided you with the responses from Royal Mail showing you the claim hasn’t been processed ON THEIR PART, we have no control over this. We have spent months WITH PROOF chasing up Royal Mail on your behalf, causing us numerous hours in work on a mistake you made. You are well aware of the situation that has been on going and the reason for it, we won’t be harassed into refunding an order that was delivered but not to yourself because you put in the wrong information at checkout. You will be refunded as mentioned numerous times when Royal Mail complete the claim if ruled in your favour as it was a mistake made by yourself.
We have been more than helpful with this but you continue to harass us, leaving negative comments wherever you can and missing out key points so that we refund you money on a mistake made by yourself.
very close to lees make
2 December 2023
Great sweet selection
Great sweet selection, really tasty, great value, speedy delivery! Will def use again, thank you 🤩
24 February 2024
Unprompted review
Mystery Boxes
I bought the American Candy Box & a rrp £50 Mystery box in the out of date section.
I'm really pleased with the selection & the amount you get for your money.
I can't wait to try everything.
Delivery was also within the time frame given.
Definetly recommend.
5 February 2024
Unprompted review
Order sweet online from them the…
Order sweet online from them the service is great they arrive on time and the package keeps them safe I order again because its a good service
3 October 2023
Fab company ,fast delivery and the…
Fab company ,fast delivery and the sweets are well worth the money.recommend to anyone.x
10 January 2024
Unprompted review
Fudge was a waste of money
Fast delivery, but item was inedible. Bought a few different flavours of fudge for my grandad for Christmas, but he couldn’t eat it as it was rock hard. I bought about 5 different flavours and had the same problem with all of them. I even found it difficult to cut it with a knife! Had to throw away
25 December 2023
Unprompted review
Love this place for sweets and they are…
Love this place for sweets and they are very helpful aswell
3 October 2023
I'd never buy again the sweets were…
I'd never buy again the sweets were covered in sugar and mostly the same type
3 October 2023
I love shopping here
I love shopping here - such a great selection, delivered quickly, and always packaged well. No complaints about the selection - always the best sweets to pick from.
4 September 2023
Always get correct order .easy to use…
Always get correct order .easy to use there website.good price too
4 September 2023
I bought all my sweets for my wedding…
I bought all my sweets for my wedding this year and I’ve also bought all my Christmas sweets amazing sweets and value for money will always reorder and brilliant customer service always keep you updated with your order ❤️ thankyou Helen xx
2 December 2023
Unprompted review
Happy with service
I found them to be very quick at answering email enquiries. The Freeze dried sweets I got an email to say they were ready to be picked up on the date that was stated as the pre order date. The store is well stocked and I have made another order.
26 November 2023
Unprompted review
My daughter made a order on the 15th…
My daughter made a order on the 15th for freeze dried sweets there was no mention at the time of order that these sweets take an extra 3 to 4 days to be dispatched was told on Tuesday these items have left store but still no sign of tracking update on RM tracking
Don’t waste your time ordering
Day 9 still no show
24 November 2023
Unprompted review
Reply from Joe's Sweetie Barn
Hi Helen, as mentioned multiple times via email aswell as multiple screenshot of the product description regarding your order and that it would take longer than normal due to it being freeze dried.
These items were shown as taking an extra 3-4 working days due to it being the busiest time of year as well as the manufacturing process for these items taking upto 24 hours.
All orders excluding freeze dried take between 2-4 working days however freeze dried do take longer and we advise this within the product description which we explained to you via email many of times.
Class shop lovely owner and workers
Class shop lovely owner and workers
Highly recommend joe has some treasures in this shop take me back to the 90s
3 November 2023
Unprompted review
Followed a Facebook link so was a bit…
Followed a Facebook link so was a bit dubious but they're genuine. The sweets were well packaged, delivered quickly, fresh and great value.
2 November 2023
Unprompted review
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