Joe's Sweetie Barn Reviews 

314
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful wide variety of nostalgic sweets that easily bring back fond childhood memories. Many people also mention that their orders always arrive securely packaged, well-protected, and exactly as described on the website. Some reviewers were not happy with the overall product quality, noting that certain items felt unusually stale, chewy, or hard. A few consumers additionally reported frustrating issues with melted items, damaged packaging, or receiving disappointing mystery selections. Others expressed frustration regarding difficulties with refunds and customer support when attempting to resolve these unexpected problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious array of sweets and nostalgic... See more

Quality

People report ambiguous experiences with quality, as many customers praise the delicious taste, fresh... See more

Order

Consumers find order to be a delightful and reliable experience, frequently praising the prompt delivery and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the really fast delivery and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more

Rated 5 out of 5 stars

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more

Rated 5 out of 5 stars

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more

Rated 5 out of 5 stars

Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*


Company details

  1. #31 of 35 best companies in Sweet shop

Written by the company

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(314)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What i ordered came well packaged

What i ordered came well packaged, and arrived really quickly. The selection is great, you can spend ages picking your favourites, that reminded me of when i was little.would recommend joes, cheers.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Yummy - that's all I can say 😂

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering.
The variety of options, the fact that I love fizzy, sour sweeties... I'd forgotten how much I loved certain candies...
The next thing I was sat munching all of my favourites from my childhood, smiling and remembering.
Great prices
Great bundles
Fantastic delivery time
Packaging really nostalgic & great that it's resealable - not that I needed to reseal anything for too long 😂

Thanks so much & here's to gifting to friends, more for me.

Thanks too for such a yummy walk down memory lane.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Value!

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take you back to the penny sweet days. The 500g bags were filled with a wide variety and while I haven't opened the 1kg bag yet, I imagine it'll be great too. Definitely got my moneys worth here and they'll last me months, especially since I'm hiding them from my kids 😏 too good to share!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the 1.5kg pick n mix.

I purchased the 1.5kg pick n mix.
You get to pick from around 20 different sweets. I picked all my favourite sweets. From soft bananas to liquorice allsorts.
I was pleased with the purchase. The only sweet missing was my cola bottles, but they may have just been out of stock at the time. No biggie.
Delivery was swift. I ordered on a Sunday and by the following Thursday they were delivered via 48hr tracked mail.
I will be purchasing again. Once I get through this lot.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good value

Very good value. it was very good delivery time from placing an order to being delivered and most of all very yummy 😋 already have many more in my basket

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Great product good quality the only…

Great product good quality the only thing wrong with them they take too long to deliver

21 August 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Dennis, thank you for your feedback! We agree and its something we are actively working on - we are in the process of hiring 10 new staff members to ensure we speed up delivery times.

Rated 5 out of 5 stars

Fantastic

Fantastic! Lovely sweeties! Couldn't stop eating them.. munched a whole kg in days, ft cnt.
will order again soon! Cheers!

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Buy your treats elsewhere

I ordered a best before bundle RRP 12.99 on sale at £4.99 plus postage of £4. Mainly sour sweets recieved.

I costed the sweets received as follows
2.99+0.26+1.79+2.29+2+1.5=10.83

Given they were Best Before date not as I’d expected.

21 August 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

**Update**

Thank you for your email Roni and providing a photo of the items this is a full breakdown of the items which actually exceeds the £12.99 and has an RRP Value of £13.95

Sour Punch Banana - £2.99
Mike & Ike Root Beer - £2.99
Nerds Rope - £1.79
Sour Patch Kids Watermelon - £1.99
Reese's Fast Break King Size - £3.99
Rainbow drops - 20p

Total = £13.95

Hi Roni, if you pop us a message we can have a look into it with a list of the items you received please? The box should have an RRP of £12.99 which we sell for £4.99 as most items are bast best before.

Rated 1 out of 5 stars

DONT BOTHER ABSOLUTE JOKE

DONT BOTHER ABSOLUTE JOKE
ALL THE CHOCOLATE WAS MELTED AND NO REFUND OFFERED OR EVEN A REPLACEMENT. All I got was a load of flannel due to the hot weather. Wouldn’t have minded a refund or replacement but this was not offered. Will
Never use again and have found a better supplier. Honestly look elsewhere this company does not even deserve a 1 star review. Joes joke sweetie shop! Absolute clowns working here.

10 August 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

As per the constant spamming of our facebook page and threats of negative reviews you have yet again not explained the situation. I will fully explain below.

We have a notice on our website for extremely hot weather in which case Paul this applies to your area it reads as follows "WEATHER WARNING - PLEASE ORDER AT YOUR OWN DISCRETION - EXTREME HEAT IN SOME AREAS - HEAT DAMAGE CANNOT BE REFUNDED"

This is placed at the very top of our website to advise before ordering regarding tne potential melting of items such as chocolate and in this situation you ordered chocolate that melted Paul - that is the 100% truth of what has happened here.

You are now spamming our facebook page with comment such as "Hope it all goes pear shaped for you" and that if we refunded you you wouldn't leave prolonged feedback and 1 star reviews.

As we mentioned on at least 5 occassions we are more than happy for you to leave feedback all we ask is you leave fully details of the full situation yet on every single occassion you have failed to do so.

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