Joey Med logo
Visit website

Joey Med Reviews 197

•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, kindness, and extensive knowledge, making the process smooth and comfortable. Many highlight the exceptional customer service, noting quick responses and clear communication that alleviates concerns. Reviewers are also very satisfied with the product's effectiveness and the efficient delivery service, often receiving their orders quickly and well-packaged. However, some customers also noted issues with delivery, such as receiving warm medication or incorrect shipments, and a few experienced a lack of follow-up or inconsistent communication regarding dosages and order fulfillment. A small number of people were dissatisfied with the customer service, describing it as non-existent or unhelpful in resolving specific problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being friendly,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their friendliness,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with the healthy weight loss... See more

Service

Customers had positive experiences with service, often praising the ease of the process, timely... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

Customer service,Lily, was kind honest and very knowledgeable on compound vs Zepbound. I took my first dose and Lily was correct, compound works so much better with no sign effects. I searched many co... See more

Company details

  1. Online Pharmacy
  2. Weight-Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely Fantastic! I can't emphasize enough how great they are. I have been with them for long time and will continue to stay. Customer service is great along with the pharmacy they use. Top notch Medications and service.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

THE JACKPOT finding…JOEY MEDS

I believe I hit THE JACKPOT finding Joey Med who is HIPAA-compliant. I dealt with Lilly who is very upbeat & compassionate while still being totally professional. Lilly made me feel comfortable as she was so kind & understanding. My initial tirezpide 2-month supply was received promptly from Shield Pharmacy in Florida. A bump in the road happened on the next shipment, but Nancy went out of her way to make sure this 2nd package arrived prior to our vacation. This 3–4-month supply was from Emerald compounding pharmacy also in Florida.

Nancy was courteous, knowledgeable & FANTASTIC in dealing with me on this processing issue. For the few times I called or texted, both gals answered promptly & I give JOEY MED a solid positive a referral.

The packaging from Emerald was superb! I’ve never seen such meticulous safe packaging on anything. This was sent through UPS. Inside the box, there were multiple layers of packaging, and each layer was sealed and had padding. Wow, when I finally reached the vials, they were again protected by more insulation. Each glass vile was on top of a cotton ball; inside an individual pill type container. Other businesses should take note of Emeralds fine packaging. It made me feel like Emerald really cares about their clients & patients. Thank you, Emerald!
Happy Holidays to us all! Sherry in Oregon

13 December 2025
Unprompted review
Rated 1 out of 5 stars

I found a medication for half the price…

I found a medication for half the price with added vitamin b

10 December 2025
Joey Med logo

Reply from Joey Med

Hi Cynthia,

Thank you for taking the time to leave a review. We completely understand that pricing is an important factor when choosing a provider. We do want to clarify that all Joey Med medications are USA-made, tested, and dispensed through licensed pharmacies, which can make a noticeable difference in safety, potency, and regulatory compliance.

Many low-cost alternatives online are produced overseas or without required quality testing, and we always want patients to be aware of those risks.

Our goal is to make treatment both safe and affordable, and we’re happy to review options that may better fit your budget while still ensuring proper medical oversight.

Please feel free to reach out to us directly at support@joeymed.com so we can assist you one-on-one.

Thank you again for your feedback.

– Joey Med Team

Rated 5 out of 5 stars

Lily is great

Lily is great. Meredith was great also. She was very informative and the whole process overall is great. I got the BOGO deal so I’ll be getting 2 for 1 only for $279.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Customer service,Lily

Customer service,Lily, was kind honest and very knowledgeable on compound vs Zepbound. I took my first dose and Lily was correct, compound works so much better with no sign effects. I searched many companies for compound in place of name brand Zepbound . Joey meds was an A + and received my business!!

25 August 2025
Rated 5 out of 5 stars

Best GLP 1 Company

I've had the best experience with Joey med so far and it's only been a month the customer service is amazing Lily is the best always answers back anytime I have a question very quickly I'm only on my third shot of tirzepatide and I'm already down 9 lbs if you're looking to start a weight loss programs Joey med is the way to go!

16 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look