John West Reviews 

Bought a can of overpriced tuna with strange black objects, disgusting!!
Read test of their macarel in Danish Forbrugerrådet, also poor quality and inflated prices.

Bought some John West Anchovies. Cost a little more than I would normally pay, but thought they would be best for the the meal we had in mind....wrong! Want to put on here some photos but not sure how? But...the jar showed it to be full. Wrong again. Took the lid off and the Anchovies were pushed hard against the bottle sides giving the impression that it was full...absolutely ripped off! A 1 inch hole..2.5cm space from top to bottom. Not at all full ! What a rip off!

Had a response and asked to send photos of the issue I raised. That was the 5th May. It is now the 16th June....nothing! Hey oh..there is now better on the market.

Purchases a tin of pink salmon. In date use by 31.7.25. Just full of black slimey skin. Inedible. Would not recommend on purchase again

Would give no stars if could bought tuna in date when opened was discoloured did not spell nice after taken photos and contacting John west asked to send can back which did after over 4 weeks do not reply to emails service is terrible this is an experience item think twice before buying again

I'd give zero points but you have to select one star to activate the message box. Having read the reviews about customer services and in particular, the "Tuna in Spring Water" tins I have changed my mind to complain. Instead I hope this message serves to add to the same messages saying the same, don't buy! My tuna on opening was orange. Yep orange and was like tree bark. It almost put me off tuna for life. I always regarded Jon West as the "Rolls Royce" of tinned fish. No way. I'll save mins of my life by not proceeding further other than to chuck the other two in the bin!! Shows how much they care about their customers and product doesn't it?!!!

I bought a pack of three Tuna in Spring Water. On opening two, neither had any water, they had bad colour and smelt. Contacted John West Customer Service but, to date, no one has replied. Very, very bad service.

I bought a tin of John West tuna chunks in spring water to make a Salade Nicoise. It is the word 'chunks' that has led me to complain. The tin definitely had tuna in it and water (whether spring water or not is arguable). The tuna was neither in chunks or in flakes but looked like it had been mashed with a fork. OK for sandwiches perhaps but certainly not as described on the tin - an inferior product!

Hello this it’s orible I find in one conserve of mackerel fillets on sunflower oil ,one small glass broke this it’s inadmissible better close that company because it’s killing people

Bought many times products from John West and in the same time the shopping centre own products to compare.
First of all, John West products are more expensive and less quality.
I believe this is because John West own the market and they are found in most of the shops.
I wouldn’t recommend them and will encourage customers to buy a similar product in the same time to compare them.

Tin half full of fish!! Bloody ripoff

Just tried your Moroccan style salmon salad and, I have never tasted such horrible food. John West used to be a name to trust. Not anymore. Disgusting garbage, went down the loo where it belongs. 😡

I will never buy John west tuna again or any products related to them. I found a bone in a can but only because my 2 year old pulled it from her mouth from a sandwich I made!!! I contacted them via email and they said they wanted to formally address it and send me a letter. When I received their letter all it said was that they do get bones from time to time and they hope I’ll continue to be a customer. Ummmm no. No no no I will never buy anything from them again. That could have been a lot worse for my child!

If I could give 0 I would awful company no customer service at all
Tried contacting them to complain regarding an awful tin of tuna that looked and smelt lousy all e mails rejected no one answering the phone disgusting company will never buy again

I recently purchased a tin of smoked oysters from my local Australian supermarket and was shocked to see on the package that they were made in China.
Australia has the best and freshest seafood in the world and I can’t understand why it would have to be made in China.
Make sure you read the package!

After a long time, I bought a few days ago stemmed mackerel fillet in extra virgin olive oil. The product was disgusting in every way. 1 / a quarter of the can was empty, 2 / there was no trace of fillet - just a shapeless mass together with the skin, 3 / extra virgin olive oil was definitely a joke because what was inside looked like greasy water (the taste was no better ). N.B. Product purchased in Sainsbury at beginnig of November 2020.

I don't know whether to blame Sainsbury's or John West Specialities for my complaint. Yesterday in Sainsbury's I bought a tin of John West Specialities Shredded Crab Meat in brine, 170g (121g) drained of water for £3.05.This crabmeat was absolute rubbish and a total rip off. When I opened the tin it looked like very watery gruel and had no flavour at all. It was more like it had been whizzed up in a blender, there was not a sign of any crabmeat over a millimeter long, I don't know where they got the word "shredded" from. This product was to be for our tea in a couple of sandwiches but it had the consistency of blended blotting paper in water. I know what shredded crabmeat looks like, I live not 3 miles from Dungeness in Kent where I often buy crabmeat, so what this stuff was I haven't a clue. John West should have a look at what they are selling to their customers, and have the cheek to ask £3.05 for it.

Just had my first Lime & Coriander Couscous Steam Pot for Lunch. It was delicious.
And because was on offer extremely good value.

If you have access to a kettle, I would recommend this to anyone who likes Tuna and Coriander.
Not to mention it is high in protein and low in fat.

I lost a good shirt because of this company that refused to compensate me for a new shirt that I had to buy to replace the one damaged by tomato sauce which had stuck to the inside of their sardine tin lid and flicked all over my shirt when the tin was opened. The company uses a tab on the top of the tin as an opener which unlike other makes like Princess is not positioned in the centre of the end of the top of the tin, but rather to the side of centre. When the tab is pulled back it does not pullback evenly and this causes it to flip back suddenly and this is what happened to me and the sauce on the inside of the lid went all over my shirt. They were sent photos of the shirt and also the receipt of the order for the new shirt. It was explained to them why their sardine tin was badly designed and how this happened but they refused compensation claiming there was nothing wrong with the design of their tin which I dispute. I have explained to them that their sardines in other liquids do not have the same problem. I know this because I bought several tins of their sardines in different liquids in order to have a variety. I shall never ever buy products with this company's name on again.