I made an order, placed it, and within a couple of days had it. Parcel and contents very well wrapped for protection. Will definitely be using this company again in the future. Extremely good experien... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order placed on-line for thermal curtain lining which I have used previously for a customer. Within minutes I was contacted - the length I needed could be supplied immediately in two lengths or I cou... See more
Company replied
The communication was excellent, the goods were with us quickly and as described. Everything was dealt with in a professional manner. Many thanks
Excellent service - efficient and timely. Roll of curtain lining arrived well wrapped and undamaged in anyway. Will not hesitate to re-order when needed.
Company details
- #12 of 23 best companies in Curtain Maker and Retailer
Written by the company
John Downs has been trading since 1873. We have a large selection of curtain accessories for both professional and amateur curtain makers.
Contact info
59 Ryde Street, HU5 1PB, Kingston Upon Hull, United Kingdom
- 01482 329099
- contactus@johndowns.co.uk
- johndowns.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very very quick delivery and very…
Very very quick delivery and very competitive price . I am a very happy customer
7 March 2023
Great quality goods excellent service
24 February 2023
Dealing with real people
Dealing with real people, who are efficient and helpful. Can ask for more than that.
20 February 2023
Great customer service and amazing…
Great customer service and amazing quality products.
Thank you
20 February 2023
This small company is prompt and…
This small company is prompt and efficient with even the smallest orders. And seems to have everything you could possibly need for curtains and blinds
20 February 2023
The buckram and hooks ordered arrived…
The buckram and hooks ordered arrived swiftly and were very well packaged. I will definitely be placing my next order with John Dowms.
17 January 2023
Very helpful staff on both phone and…
Very helpful staff on both phone and email. And everything arrived quickly. Extensive range of products
24 January 2023
Velcro Friendly Curtain Heading Tape
Curtain heading tape arrived quickly and the delivery company followed instructions so no problem there. The tape is of good quality and I will certainly use them again.
21 January 2023
the bachram arrived quickly and was…
the bachram arrived quickly and was ideal for the job it was needed for
19 January 2023
Great range and great service
Great range of products to choose from and wonderful service.
6 January 2023
very helpful website
very helpful website, you can find out how to use products, what is best to use and reccomendations of similar products that might work as wee and you get full descriptions not like other places. an lot of time seems to have been spent to help customers
12 January 2023
Quick delivery and although exactly…
Quick delivery and although exactly what I asked for was out of stock you immediately offered a suitable alternative.
16 January 2023
Clear well laid out website.
Clear well laid out website.
Clear instructions in regard to ordering and packaging
Prompt service
Parcel arrived personally packed with a note inside. I could't fault the serve provided will use them again
13 January 2023
Couldn’t be more helpful and efficient
Couldn’t be more helpful and efficient. Excellent service. Wouldn’t hesitate to recommend. A great British small business.
4 January 2023
Easy to order and quick delivery.
6 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.