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John Greed Jewellery Reviews 16,887

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and free delivery, often noting that their orders arrived in excellent condition and within a few days. The online ordering process is frequently described as easy and convenient, with many appreciating the ability to track updates and the overall smooth experience. People are highly satisfied with the quality of the products, particularly the charms and jewelry, which are often described as beautiful and well-made. The service receives five-star ratings for its efficiency, excellent packaging, and the helpfulness of the staff, making it a go-to for many repeat customers. However, some customers experienced issues with delivery not meeting stated timescales or items arriving marked. Additionally, a few people reported that products, such as bracelets, broke shortly after purchase, or that an ordered item was no longer available after confirmation.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as beautiful,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast and quick delivery,... See more

Order

People report positive experiences with order, consistently finding the online ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Quality

Consumers find quality to be positive, consistently praising the excellent condition of items upon arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My favourite jewellery store! Easy online ordering at a great price for fabulous Coeur de Lion bracelet. Dispatched and delivered so quickly. Arrived in excellent condition. And with bonus Avios too.... See more

Company replied

Rated 5 out of 5 stars

Order a charm which I wanted engraved at the last minute for my Granddaughter's birthday. It arrived within 3days, beautiful. The delivery was amazing and no charge which in todays world is brilliant... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful charm with our late dog's nose printed on the charm perfectly. A lovely keepsake for my wife. 5 star service as always from John Greed, beautifully packaged and delivered promptly... See more

Company replied

Rated 5 out of 5 stars

Easy to order.... quick free delivery,,,, Excellent product...but quite difficult to fit on the bracelet .... definitely need the knack or check out YouTube ... apparently there is a tool that can b... See more

Company replied


Company details

  1. #9 of 111 best companies in Jeweller
  2. #4 of 28 best companies in Jewellery Engraver

About John Greed Jewellery

Written by the company

At John Greed we have a passion for jewellery. We love bringing you the latest women's and men's jewellery from top UK jewellery brands and leading brands from around the world, such as Nomination, THOMAS SABO, Coeur De Lion, and Chlobo.

We can help you express your unique style and also switch it up depending on your mood. We have an amazing selection of jewellery from charms to wedding rings and a wide range of styles including unique gold and silver jewellery from our exclusive John Greed collections.

SHOP OUR JEWELLERY John Greed Jewellery Engraving

As engraving experts, we can personalise your favourite brands to create a truly memorable gift. We've engraved over 250,000 charms to create unique keepsakes! We offer free engraving, so why not browse online to find the perfect gift you've been searching for.

SHOP ENGRAVING

Free Delivery

Get free delivery on Nomination, Thomas Sabo, ChloBo, PDPAOLA & Coeur De Lion

Delivery is always free at John Greed for Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion and all orders over £50.

Contact info

Promotion box for John Greed Jewellery

John Greed Jewellery

Express your unique style with our stunning range of jewellery

4.9

Excellent

TrustScore 5 out of 5

17k reviews

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Rated 5 out of 5 stars

Nomination charm

Great product as described, despatch and delivery on time. Overall fantastic service from start to finish. Would recommend and use again.

27 May 2026
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Reply from John Greed Jewellery

Thank you for the review 💎

Rated 5 out of 5 stars

Value for money

Have used this company numerous times. The reason? Value for money, super fast delivery, charms come in boxes, no extra charge.

27 May 2026
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Reply from John Greed Jewellery

Thank you for the review 💎

Rated 3 out of 5 stars

Glad to have found what I wanted to buy…

Glad to have found what I wanted to buy at John Greed. At checkout, the default delivery option was free standard delivery which was the option I was happy with. However the order seemed to have been despatched via express DPD delivery (which in principle, is great) but the tracking email I received from DPD stated that they would deliver to a neigbour if I wasnt in. I contacted John Greed to ask whether they had any way of communicating with DPD or if they could provide me with a contact number to let DPD know not to deliver to any of the neighbours (the DPD tracking / App didn't offer a way to make contact directly). The customer service advisor at John Greed didn't listen to the nature of my query and effectively gas-lit me for not choosing an alternative delivery option at checkout, and a simple query / request for assistance tuned into something so unnecessary. In the grand scheme of things it doesn't matter, but I won't be rushing back to shop with John Greed again!

16 May 2026
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Reply from John Greed Jewellery

Thank you for your comments. Sorry to hear you have had an issue with your order. I have had a look at it for you. Due to the high value of your order, it will automatically default to a next-day, fully tracked service. DPD only deliver to the address on the parcel unless it is in special request settings to be delivered to a neighbour. Unfortunately, this is not something we can alter on our end, as it is a request set in your settings. To change these settings, you would need to go to the app and unselect this in the options. If you have any issues in the future, you are more than welcome to email us at hello@johngreed.com as soon as you place your order, and we can adjust the delivery option to suit you. Please accept our apologies for any inconvenience caused. We have spoken to our Customer Service team to ensure the correct information is going out to customers, and they are taking the time to listen to a customer query in full.

Rated 5 out of 5 stars

Perfect experience of John Greed jewellery

I ordered the charm as a present at the very last minute. It arrived exactly when it said it would, in perfect condition and the gift wrap I ordered was very high quality as was all the packaging of the gift. Thank you

26 May 2026
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Reply from John Greed Jewellery

Thank you for the review 💎

Rated 5 out of 5 stars

Memorial with dogs nose engraved on it

My order included a photo of my dogs nose, the photo I originally sent was not suitable, but the next day I was sent an email with a link to send a second photo, and was also sent a preview to see if I liked it before it was made, so thoughtful and excellent service.

25 May 2026
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Reply from John Greed Jewellery

Thank you for the review 💎

Rated 5 out of 5 stars

Five stars

Great product, quick delivery, great service.

26 May 2026
John Greed Jewellery logo

Reply from John Greed Jewellery

Thank you for the review 💎

Rated 5 out of 5 stars

Great 👍🏻

Easy to order and fast to deliver 👍🏻

7 May 2026
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Reply from John Greed Jewellery

Thank you for the review 💎

Rated 5 out of 5 stars

I’ve bought a number of items from this…

I’ve bought a number of items from this company they always come beautifully packed and in good time

15 May 2026
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Reply from John Greed Jewellery

We're so happy to hear that your items always arrive beautifully packed and in good time! We appreciate your continued support.

Rated 5 out of 5 stars

Straight forward website

Straight forward website, fast delivery, charm as described

14 May 2026
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Reply from John Greed Jewellery

We're so glad you found our website easy to use and received your charm quickly!

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