Purchased the Brown Bandana. Lovely product, well made however the image on the website is nothing like the actual product. On the website its a lighter brown with bright blue hues. The actual bandana... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It is nice clothing and i ordered multiple items from them. But I do have to say that the clothing is very fragile, two polos already show holes after maybe 6-7 washes. Pants still hold up great.
Company replied
First, they canceled my order without any notification. Then they sent me a defective product. I returned it and bought a new one, but they sent me the same defective product again. Customer service i... See more
Company replied
Absolutely appalling customer service I ordered a cashmere scarf for my husband for Christmas it allowed the payment to go through I paid for express shipping and it was due to be delivered today... See more
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Company details
Written by the company
John Henric - Välkommen till vår värld av accessoarer och kläder för män.
Contact info
Hyllie Boulevard 40, 215 35, Malmö, Sweden
- customercare@johnhenric.com
- johnhenric.com
2.9
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This stuff is beautiful
This stuff is beautiful. The fabrics are just great. The prices are phenomenal...how they send this stuff overseas so quickly is impossible to understand.....but the most important thing is simple it’s jut plain great quality...I would be fine waiting weeks. Thank you John Henric
25 January 2020
Unprompted review
Order is always on time if not before…
Order is always on time if not before the delivery time. Fabrics are amazing. I’ve gotten so many compliments ever since i started buying John Henric products. My personal favorites are their line of turtleneck. HOWEVER, i wish they had a Black turtleneck. I had to settle for navy blue :(
6 December 2019
Unprompted review
Reply from John Henric
Dear Eddie, thank you so much for your kind words. We are very grateful to have you as our customer! I will forward your request to our design team, maybe a black turtleneck will show up in the future... :)
It delivered in time with expected goods
15 August 2019
Unprompted review
Excellent quality and style and…
Excellent quality and style and reasonably priced but more important is their outstanding customer service.
31 July 2019
Unprompted review
High quality products with amazing…
High quality products with amazing service. What more could you ask for? A+
13 July 2019
Unprompted review
Excellent delivery and always able to…
Excellent delivery and always able to trust that the shirts fits properly. Only clothes I order online. Extra bonus point for the personal touch in the delivery.
9 July 2019
Unprompted review
Quality clothing to affordable prices
Quality clothing to affordable prices, love their summer sales, but also their nice stores to visit.
Recommended
8 July 2019
Unprompted review
Excellent quality
I really liked them and after my first order now seeing the quality they provide I will definitely order more from them.
7 July 2019
Unprompted review
Great product but delivery took longer…
Great product but delivery took longer than expected and my parcel had been opened and taped up again.
5 July 2019
Unprompted review
Beautiful brand and 5-Stars service
Beautiful brand and 5-Stars service! I bought 2 shirts in the 20% sale, 5 days later the sale increased to 60%.
I did send them a mail with the question if there was anything possible for the extra sale (€ 60,-). The next day I did receive a mail that they did a refund, the same day I received the money on my bank account!
5 July 2019
Unprompted review
Fashionable clothing
Fashionable clothing. Stylish and very nice quality!
18 April 2019
Unprompted review
Great
Bra service! Always quick to respond and very service-minded staff.
8 April 2019
Unprompted review
I'm a regular customer and will…
I'm a regular customer and will continue to be
2 March 2019
Unprompted review
Blessed that you have good quality…
Blessed that you have good quality shirts ❤️❤️
7 January 2019
Unprompted review
The scarf is nice but I don’t like how…
The scarf is nice but I don’t like how it arrived without a box.
11 December 2018
Unprompted review
Reply from John Henric
Hi Nina,
We are reviewing how we're packing the products and will optimize this shortly. Thanks for your feedback and have a nice day!
Best regards,
John Henric Team
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