Johns&Co Royal Wharf have always made renting from them seamless from the day we moved in. The agents were all so friendly and it was them that welcomed us into the area. Our property manager Nico... See more
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At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.
4 Halyard Place, E16 2TH, London, United Kingdom
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Replied to 90% of negative reviews
Typically replies within 2 weeks
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Peter Ogundare ensured we had everything done in time to complete sale of our apartment including a tricky fire door that should have been sorted months ago. He pulled out all the stops to get it fixed and compliant.

Reply from JOHNS&CO
I would highly recommend Nicole Wright. Throughout my interactions with her, Nicole has consistently demonstrated exceptional professionalism, responsiveness, and attention to detail. She has been approachable, knowledgeable, and always willing to go the extra mile to provide support and guidance.
Nicole's communication has been clear and proactive, making the entire process smooth and stress-free. She combines a friendly and personable approach with a high level of expertise, which has made a significant positive difference to my experience.
It has been a pleasure working with Nicole Wright, and I would not hesitate to recommend her to others. She is an asset to her team and fully deserves recognition for the outstanding service she provides.

Reply from JOHNS&CO
Great experience with Johns & Co with the support and quick response from Candice and Andrew to successfully renting a property in Manchester as an international student. Candice was very acknowledging about my situation and provided as much as flexibility and support throughout the whole process. Would recommend Johns & Co!

Reply from JOHNS&CO
Great experience with Johns & Co renting a property in Manchester with the help from Candice and Andrew. Candice was the best, she was very helpful and provided quick response throughout the initial booking stage to move in. Everything went very smoothly throughout the whole process and would thank Candice for all her help and would recommend Johns & Co.

Reply from JOHNS&CO
Been working with Alexandra for the past years and with Candice this year. Amazing support and help! Totally recommend!

Reply from JOHNS&CO
Firstly Mr Claudiu was excellent in helping us locate an apartment which matched our expectations and very helpful in responding to any questions. Miyah Reid was very approachable and helpful in any questions we had regarding bills setting up things. Lastly, our property manager Mr Yantong Lin was excellent in having the issues we reported having fixed in a timely fashion.
5 star service from all of them!

Reply from JOHNS&CO
I have a property at 84, Marco Polo Tower 6 Bonnet Street, London, under which John & Co. is managing for me. Recently, I was informed by Wai Yau, the Senior Compliance Administrator of John & Co. of the soon expiry of the Rent and Legal Protection insurance policy. With Wai's help and excellent service, the aforesaid policy has been successfully renewed. I would like to thank Wai Yau and his team for the efforts and excellent performance.

Reply from JOHNS&CO
Very helpful throughout the process! Wonderful people. Helped me move quickly from the US. Would absolutely recommend them.

Reply from JOHNS&CO
Great support, always action the landlord requests.
Param is receptive and follows up what needed.

Reply from JOHNS&CO
I have been extremely impressed with the service provided by Skye and Candice. They have both been professional, efficient, patient and very responsive throughout the process. Their communication has been excellent, and they have made everything feel straightforward and well managed.
Skye in particular has been outstanding with her consultation and support, and her professionalism and personal approach have made me feel very confident in choosing JOHNS&CO. I would be very happy to recommend the service to other landlords.

Reply from JOHNS&CO
Caitlin Mitchell is really really patient and nice. I have good experience living here.

Reply from JOHNS&CO
We are about to move into our new flat. Shareen has been super helpful - going out of her way to help us sort out maintenance and cleanliness issues prior to our move in. Highly recommend!

Reply from JOHNS&CO
Shareen has been very helpful throughout our move in process. Very responsive and accommodating! 😊

Reply from JOHNS&CO
Great experience with the property manager, Ambrose was really helpful and transparent during the move-out period with keeping me updated with the process and arranging the deposit return.

Reply from JOHNS&CO
I have worked with John&Co for three years. The team demonstrates great professionalism with prompt and reliable service, and my overall experience has been excellent. A special thank‑you to Property Manager Mr. Terry Lau for his very fast response; he always communicates and resolves issues in a timely manner.

Reply from JOHNS&CO
Overall positive experience - Tia was quite nice during the viewing/negotiation stage, and Victor - our PM - has been great and attentive.

Reply from JOHNS&CO
I don’t even want to give one star. Leah Kayenga, or whoever is being the property agent , has absolutely no respect for tenants’ privacy. They brought prospective clients to view the house without showing any consideration or professionalism.
The entire experience has been extremely disappointing. Their behaviour was disrespectful, inconsiderate, and completely unacceptable. I expected much better communication and respect for tenants’ rights, but instead I was treated with a complete lack of courtesy. I would not recommend dealing with them based on my experience

Reply from JOHNS&CO
Great service and client management from the lettings team, overall communication is always clear and have the best interest for their customers.

Reply from JOHNS&CO
Alexandra Ene & Candice Chan were brilliant. Quick and communicative, highly recommend!

Reply from JOHNS&CO
The guys found a tenant within a week and handled the process brilliantly.

Reply from JOHNS&CO
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