JOHNS&CO Reviews 

The agents are very supportive and they will follow up the issues until resolved , Olivia helped me a-lot to rectify the defects .

Our property manager Ambrose Leung was really responsive and dealt with the issue for us efficiently.

It was a pleasure working with Judy Makonnen, highly recommended her as an expert! 🙏

My family and I lived at a property let and managed by John&Co for approximately 3.5yrs. The entire experience was very pleasant with attentive, understanding and responsive staff. I did have challenges with Kimberley McCollins with my notice period to check out of the property before moving abroad,however considering the renewals process with Katy Donachie was done with clear exchange of terms and documented things worked out for us. Post Kimberley move out and Olivia Wieteska's taking over of our check out process etc things became easy and got done seamlessly. Olivia is very responsive and takes accountability of actions, making the experience effortless.

Param currently manages the maintenance of the property that we live in. He recently visited us for the Interim Inspection, and was able to help addresss the maintenance isssues reported. Great job!

Param is a great property managing agent; always does his best in replying to emails in a timely manner and getting the matters sorted as soon as possible 😊

Our new property manager, Rebecca Ogle, is an amazing person to cooperate with! Not only she’s proactive in giving us updates on literally every enquiry we had, but she also greatly facilitated some of the requests that have been hanging since spring! She managed to get all the requests resolved in a month (that previous managers couldn’t resolve for month!). Rebecca is certainly a keeper. We’re very grateful to have her :)

Made the rental easy from start to finish. The rental manager - Yuxin Guo, managed the checkout process so well, everything was clear and straightforward.

We had a very positive experience with Johns&Co. Monifah was always helpful, responsive and professional throughout the process. She followed up on our queries, kept us informed and helped clarify and resolve the issues regarding our service charge account.

Thank you, Monifah, for your support and assistance. Much appreciated.

Peter Ogundare was really great and helpful in assisting with maintenance and issues I have raised as a tenant in one of the properties managed by Johns&Co

I had a very positive experience with Ben Sheppard at JOHNS&CO. He was extremely helpful, professional and responsive in resolving the confusion surrounding my utility suppliers. He took the time to investigate the issues, clarify the different suppliers and follow up directly with the energy companies on my behalf.

Ben kept me updated throughout the process and was always patient, courteous and willing to assist. His support made what could have been a stressful experience much easier to manage.

I really appreciate his dedication and excellent customer service. Thank you, Ben, for going the extra mile. Highly recommended!

Isobel was very helpful in organising all the necessary documents and getting everything ready to rent out my property.

had a really positive experience with Johns & Co and couldn't be happier with the service I received. Wai Yau was friendly, knowledgeable and genuinely cared about getting things right for me. Communication was excellent throughout — I was always kept informed and never left wondering what was happening next. Nothing was too much trouble, and everything was handled efficiently and professionally. I'd happily recommend Wai Yau and the team to anyone looking for a reliable, customer-focused service. Thank you!

Ralph and Yantong have both been extremely helpful, professional, and responsive. They have made everything easy and have been very supportive throughout. Thank you both for your excellent service!

Great job by Rebecca Ogle on sorting out a maintenance issue. Rebecca was actively engaged on getting a solution and saw it through to the end using initiative and commitment.

Great! Speedy and accurate

After a couple of errors by the Accounts Dept - which Johns acknowledged on discovery- I have been hugely impressed by a Junior Client Account manager called Jay Tran.

He has been extremely efficient dealing with the number of queries I’ve raised, has got to the problems straight away and I have been very impressed by him. As a lawyer I recognise a professional service when I experience one.

I lived at Mercier Court for a year. I am very grateful for Peter’s help during this time. He consistently acted as a liaison between me and the landlord and was always patient in responding to my emails. Now that I have moved out, he is doing everything he can to assist me in getting my security deposit returned. I truly appreciate his help.