John Shepherd Estate Agents - Birmingham Reviews 178

TrustScore 4.5 out of 5

4.3

33 Colmore Row, B3 2BS Birmingham, England, GB


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Rated 4 out of 5 stars

Maisy Smith was really helpful when sorting the broken blinds in the property. These were been broken before I moved in and started the tenancy. After becoming my my property manager, Maisy has picked... See more

Rated 5 out of 5 stars

We had a great experience with Alexander Shomari during our house viewings. He was very patient, easy to talk to, informative, friendly, and extremely helpful throughout the whole process. He... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with John Shepherd Estate Agents when securing our home. The whole process was smooth and well managed. A special mention to Alex, who was incredibly helpful throughout... See more

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Rated 5 out of 5 stars

Since getting in touch with John Shepherd, our experience has been really good. The team are wonderful and always quick to get back to us. Alex Shomari, in particular, has been amazing! When showing u... See more

Company replied


Company details

  1. Estate Agents

About John Shepherd Estate Agents - Birmingham

Written by the company

Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.

John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices

Contact info

  • 33 Colmore Row, B3 2BS, Birmingham, England, United Kingdom

  • 0121 633 4455

4.3

Excellent

TrustScore 4.5 out of 5

178 reviews

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Rated 5 out of 5 stars

Great Experience

Great experience from them throughout the letting process, and especially my property manager Rajak Ali has also helped me, always quick to reply back and sorted lot of things. Would highly recommend them.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Vijay Kapila from Bham

Avoid dealings with Vijay Kapila from Birmingham branch if at all possible. He arranges people to come into your flat without warning. He shares other people’s contracts for other flats with you breaking confidentiality. He pretends the contracts are yours to try and stop you leaving presenting a huge bill. Very underhand tactics to extract fees. No deposit back still too.

14 January 2024
Unprompted review
Rated 5 out of 5 stars

JS - Rajak - 5 stars

Rajak has been very helpful day to day in the management of my btl in Birmingham. And in helping to resolve some unfortunate issues requiring attention.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent support

I was having a difficult time finding an appropriate apartment but John Shepherd Estate Agents intervention made the process easy and seamless. Lily’s support has been outstanding thus far, she’s always responsive to questions and concerns.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

It's been a great experience working…

It's been a great experience working with Lily and the team. She was responsive from the first contact, and now, with no hassle the first tenant is set to move in. Everything was handled smoothly, clearly and on time. Thank you!

24 November 2023
Unprompted review
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