SISTERHOOD Reviews 

My new favourite piece! Ordered the Audrey waistcoat and honestly love it - the best thing in my wardrobe! Has been a staple, shipping was easy and there was another item in my order that I returned which was simple. After ordering the brand sent me a marketing email for 25% off, so I asked if they were able to honour the discount on the order I'd already placed and they did so without hesitation. Would recommend!

Bad sizing. Top is weirdly tight around the chest and flattens it down. And to return the item you have the pleasure of paying £4. This is my first order from Sisterhood and it will be my last unfortunately

Good quality, sustainable and durable clothing with prompt delivery from the EU. Really happy with my purchases.

So glad I joined the sisterhood! The quality of the clothes make me feel so good, and knowing they are sourced sustainably makes me feel even better. Always fresh designs coming out too - the range never stands still. LOVE IT!

Love this clothing brand, such unique pieces and great quality. Items arrived in great time too.

I have bought multiple items from Sisterhood and the quality/fit is amazing! Definitely my new go-to brand for fashionable pieces. Plus I also love that the brand is eco-conscious, which is something that is very important to me personally 🥰

⭐️⭐️⭐️⭐️⭐️Always getting loads of compliments when wearing my “sisterhood” goods. 💁🏽‍♀️Very chic, comfortable, modern, minimalistic designs. So soft and comfortable fabrics. Feels luxury-casual 🥰🥰 can be worn with almost anything. I completely recommend “SISTERHOOD” and would absolutely buy again!✨

Really lovely customer service when I was trying to find the right size and made sure I got an exchange quickly!

Really love this brand. Clothes are really well made and sustainable. The customer service is excellent. Highly recommended.

I just love this brand so much!! Every season the same high quality and beautiful pieces, and all from a sustainable brand. I have allllll the trousers, they’re perfect. Chef’s kiss!

Unbelievable quality clothing and excellent customer service. The knitwear pieces are unreal, heavy weight and just feel so luxurious. The pieces really are timeless and my favourite piece I have owned over a year and it still wows me! Couldn’t recommend this brand enough!

Great shopping experience, quality products! Highly recommend!!!

Really great quality clothes and excellent customer service, will be coming back :)

Spent £190 on the Brianna coat, only for the fabric to bobble considerably after the first wear. Awful quality for such an expensive coat. I really wanted to love it :(

I really wanted to like this brand as I thought their clothes look great, so I made quite a big order. The clothes arrived and the fit was so strange and quality was crap. E.g. the waistband on the shorts and trousers is huge, way too wide. I was told that they don’t refund items bought in the sale, this is in their return policy but it doesn’t appear as you’re buying the items. Also practically all of the items on their website are in the sale?! So I don’t know if this is just a sales tactic to not have to give refunds. They gave me gift store credit and I have now made several repeat orders, just trying to spend the store credit, and I haven’t liked one thing that’s arrived. They all look so lovely on the website but the fit and quality in person is off. I’ve ended up just keeping one of the dresses because I’m sick of ordering through their entire catalogue just to find something decent to spend the store credit on. The dress I’ve kept goes for £90 which is unfathomable to me, it’s basically transparent and has visible threads coming off the seams. Don’t bother spending your money here.

I bought a cardigan and a top from Sisterhood and they both feel really good quality, made with 100% wool. Once the product arrived the cardigan was a bit small, so I messaged customer support and they were super responsive. Eve replied to me in a couple of hours and managed to get the exchange going for a larger size in a matter of hours since I would be traveling in a couple of days. I'm amazed at the quality of the items and excellent customer support! I'll be recommending this brand to loved ones and purchasing some more items next month!

The clothes are high quality and look like the website pics. The returns portal was glitching but Eve in the customer service team helped me do an exhange as was great - thanks a lot.

Edit: I have since been refunded the extra £4 as a gesture of goodwill. My review stands though - it’s a disappointing service with confusing information on their website about refund process. They are not upfront about costs and the quality of the item I purchased was not worth the price. Beware buying until you fully understand the refund process - I would suggest emailing them to get estimate of costs because it’s not very transparent.

Unfortunately unsatisfactory service, which I should’ve expected. I bought the Brianna coat and was hopeful based on the pictures. Sizing information was incorrect and I think the image of the model and her sizing was misleading. Size S was much too oversized, more like a 10. Quality was disappointing, very rigid wool that resembled felt. I felt the price was not justified so returned the coat. I paid £4 return postage and it took 10 working days to process the refund to my PayPal (the max number of days they state on their refund policy).

Unfortunately they didn’t refund the full amount, charging me an extra £4 for delivery costs even though I’d already paid this. I contacted them to inform them of the error but got generic response saying that if the value of my returned items was below the free shipping threshold then they would charge to cover cost of courier.

No idea how they can justify £8 to cover courier costs when I have proof I paid for Royal Mail postage. Very unhappy and would not recommend.

Amazing customer service: I had a problem with a coat bought last year, I sent an email to the customer service last weekend, they answered in two days offering me several solutions. Thank you very much again!

Best customer service I’ve experienced!!!
They are fast, efficient and problem-solving!!