Citro Reviews 133

Josh was amazing took me thru everything just a champion, and the $50 amazing..thanks so much

You keep asking me for verification documents even though I'm already verified and no one will help me!

The best with citro card you get your money back quickly and the services very good you don't wait for long time and the discount good thank you

They seem to pay the cashback rewards sometimes and then other times they claim that the customer didnt do the right thing and then takes them ages to do an investigation and you still dont get the money. So seems more a scam than what they claim and clearly wouldnt be worth a subscription when it happens.

I do not know how to use it.

Joshua made my experience in linking my card and activating my card easy. Thankyou for your customer support. Much appreciated.

Josh, was very clear and worked through the management of my new Citro Card in a calm and professional manner

Jemima was invaluable when calling me and advising how to take a proper picture of my licence and provided a unique code to get the ball rolling correctly.

My experience with Jamima was great, Jamimas patience and understanding was great considering I couldn't hear her properly,because of where i was,not her fault i keeped on saying can you repeat that.I had to hang up on her,when I rang back i was lucky it was her that I got connected to again,so Jamima talked me through the rest of my inquiry even explaining how the card works,and the benefits.Well done.

Josh was very helpful and helped me navigate the Citro app with ease

Great customer service

Having the assistance of Jemima made my experience 5 star. She put me at ease over a lost card and was very helpful with my questions. Cirtro is a great company to deal with. Thankyou

Very informative friendly polite well mannered customer service team forget the rest, give Citro a Go 😊 Xx

Josh was absolutely amazing. Thank you so much with the set up help and care

Great place to shop and get cashback on shopping couldn't be much easier

What a great way to do your normal shopping etc. and earn money back. The $50 was a bonus.

Josh explained the benefits of the Citro card. He answered all my questions and was very patient and repeated responses when necessary. He followed through on each Occassion and was very helpful when required. Very professional to deal with. Thanks Josh

Decided to give it a try, but found the app won't install on my Android 11 phone. And no, I'm not going to spend $700 or more for a new phone. Help chat told me it was a Google problem, not a Citro problem.
I then went to their Facebook sponsored page and left a comment to warn others about this shortcoming. They blocked me! Not a very professional business model to do that.
They can keep their card!

Josh was awesome at walking me through the activation process

A good experience so far. I have just recently received my Citro card and had a lovely young man contact me to explain exactly how I can use the card, and he told me that they had put $50 credit on there (bonus!) for me to use wherever I want. He was very helpful and polite and told me I could message him anytime if I had any questions at all.