Elevate Health and Wellness LLC Reviews 304

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, knowledge, and genuine care for their health and goals, with many highlighting their professionalism and supportive attitude. The customer service is frequently described as excellent, with people appreciating the fast, efficient, and helpful responses to their questions and concerns. Many also commend the overall service for its affordability, ease of process, and the company's commitment to helping them achieve their objectives. However, some customers also noted issues with the product itself, experiencing no desired effects or questioning its potency due to concerns about shipping conditions and temperature exposure. A few other people also felt that customer service was unhelpful or provided only

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, supportive, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, professional, and supportive... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Product

Consumers find the product to be ambiguous, with some expressing significant concerns about its viability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone I have had contact with, has been amazing! Very kind, knowledgeable, and seriously care about my health and my healthcare goals. Because of my weight loss I have dropped over 50lbs and my... See more

Rated 5 out of 5 stars

Friendly, professional communication. Answered all of my questions. I've had nothing but great experiences every time I've been in contact with the professionals from Elevate Health! I highly recommen... See more

Rated 5 out of 5 stars

Out of all the weight-loss medication programs. Elevate Health and Wellness has been the most affordable, with very professional customer service and doctors' care. I have been delighted with this pro... See more

Rated 5 out of 5 stars

First, I want to express my gratitude for this company. They have been phenomenal. The whole process has been hassle free. Amazingly fast shipping and truly great customer service.I have absolutely... See more


Company details

  1. Weight-Loss Service

Written by the company

Ready to lose weight the smart way? Let us match you with the perfect medicine for your unique body! Our doctors will take a close look at your biology, find out what's holding you back, and may prescribe a special medication just for you. We offer GLP1 medication and a host of others. Take the guesswork out of weight loss. Click to start your journey today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tyler is amazing

Tyler is amazing. I’ve never experienced such great customer service and a truly caring person! I’ll be a customer for life!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Great people. Tyler is excellent at helping me figuring my goals. I lost 30 pounds in six months with minimal to no exercise

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Worth it but it's hard work!!!!

I am on week 9 of compound semaglutide and have lost 20 lbs.!!!! I have tried everything to loose remotely 10 lbs and nothing has work except for this. This is not a cure all medication, you have to put in the work, change the way you eat and think about food, Resistance training, hydration and FIBER!!!!! It will be worth it. Not to mention the phenomenal customer support Tyler has helped me throughout my journey.

12 November 2024
Unprompted review
Rated 1 out of 5 stars

They are not completely forthcoming…

They are not completely forthcoming with their policies and up charging. It took them several days to even get back to me after I initiated the membership process and when I finally called, I was informed that they were going to have to charge me an additional $800 for the dosage of medication‘s that the doctor wanted to prescribe. I asked to have my membership canceled at that point And it was not. I still had to take time to go and cancel the appointment and was still charged $150 for the assessment. I strongly suggest staying away from this company. I have had better experiences with other medical providers that provide the same service That are more forthcoming with their policies and have better communication with their patients

11 November 2024
Unprompted review
Elevate Health and Wellness LLC logo

Reply from Elevate Health and Wellness LLC

Hi Rhonda,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the communication and cancellation process.

We strive to ensure transparency in our policies, including the $150 assessment fee, which is clearly stated on our website prior to purchase. This fee covers the time and resources dedicated to your initial consultation and evaluation.

That said, we sincerely apologize if there was any confusion or if our communication fell short of your expectations. Your feedback is invaluable, and we will review this situation internally to identify ways to improve our processes and provide a better experience for all our patients.

If there’s anything further we can do to assist or clarify, please don’t hesitate to reach out to us at support@joinelevate.com.

Thank you for bringing this to our attention, and we wish you the best in your health journey.

Best regards,
Elevate Health and Wellness LLC

Rated 5 out of 5 stars

Finally a weight loss approach that works !!

I’ve tried numerous weight loss diets, nutritional supplements, and exercise programs over the years. This is the first program that has literally helped me shed pounds and keep those pounds off. It’s also been the easiest to follow ! Simply take one shot a week. My food cravings decreased almost immediately, and I naturally began to eat less of the same things that I had previously eaten. Yes, I am consciously trying to eat better but I’m definitely not following a calorie restrictive diet. The reduction in calories has come from me feeling fuller and therefore eating less. The beauty has been ZERO hunger pains, and my energy through out the day has been excellent. While some people might feel certain side effects from the medication being used, I haven’t experienced any such things. Tyler, one of the healthcare professionals that I have specifically worked with has been extremely helpful answering my questions and giving concrete feedback to help me reach my weight loss goals. If you have struggled with weight loss, I would highly recommend giving this system a try !

10 November 2024
Unprompted review
Rated 5 out of 5 stars

So far so good!

My experience so far has been really great. The whole process was very easy and every interaction I’ve had has been positive, specially my call with Tyler, he was super helpful, knowledgeable, and kind!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Best decision I ever made

I’ve lost 40 pounds with the tirzepatide 12 week injections! I feel great and the process was so easy! Jacob was also very helpful in the process as well! I am about to get another 12 refill and I can’t wait!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Elevate Health & their Customer Service

My experience with this program has been great so far. Tyler’s customer service has been wonderful, he was very helpful in answering all of my questions and concerns. He was very positive and definitely made me feel reassured that I am on the right path in continuing on with the program. I’m about to place my order for the next 12 weeks.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Elevate Health and Tyler

I’m writing this review specifically for Tyler who was absolutely wonderful in answering all of my questions. Because of him, I just placed another 12 week order! Elevate has been wonderful and their customer service (specifically Tyler) has been awesome to work with and are always there for you!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Very easy company to work with

Very easy company to work with, the doctors and customer service members are always so kind and helpful, they reply back very fast if I ever have questions or need refills on my medications.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Elevate Review

My experience with elevate has been wonderful! To start, the customer service, Tyler specifically, has been so upbeat and helpful. He was more so informative and answered any and all questions I had. Highly recommend!

26 September 2024
Unprompted review

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