Fridays is a great company where you get a lot for the price…support groups, self paced resources, access to dietitians, access to fitness workouts, and lab work. Providers are readily available an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Successful video consult and I liked the provider. She was patient and listened to me. I didn’t feel rushed.
Company replied
I joined Fridays a little over two months ago and have a pretty good experience so far. Originally I would give 4 stars due to some mix-ups which took some time to resolve but the support had some lag... See more
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Company details
About Fridays Health
Written by the company
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs.
Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement.
Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners.
With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Contact info
17322 Murphy Ave, 92614, Irvine, United States
- support@joinfridays.com
- joinfridays.com
4.3
Excellent
4K reviews
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Fridays is the best
I absolutely love Fridays customer service! You get immediate responses in email and app messages. Their current promotion saved me a lot of money. I just received my first vial of compound tirzepatide in 2 days, and after my first injection I have absolutely no appetite. I am focusing on protein and veggies. If you're thinking about GLP-1's, this company is wonderful.
7 March 2026
Unprompted review
I was not given a heads up to expect…
I was not given a heads up to expect this charge. I would appreciate an alert saying that my payment would be drafted on xx date.
1 March 2026
Reply from Fridays Health
Hi Haley,
We’re sorry to hear about your experience and understand how helpful it can be to receive reminders before a charge is processed. We appreciate you sharing this feedback with us.
Our programs are subscription-based, which means charges are recurring each billing cycle while the subscription remains active. We understand that billing notifications can be important for patients, and your feedback is valuable as we continue working to improve the experience.
If you have any questions about your billing or would like us to review your account, please email us directly, and we’d be happy to assist.
-Fridays Team
Reply from Fridays Health
Hi there,
We’re sorry to hear about your experience and understand your frustration. This is not the experience we want our patients to have.
We will be reaching out to you directly to further address your concerns and review your experience.
-Fridays Team
Medication does not work
Made a request for a refill, I put a comment that the medication is not very good. Hoping someone would reach out to me before approving the refill. Nope, they just refilled it. This is the 3rd company I have gone through, but this is the first time I feel I have received medication that does not work.
5 March 2026
Unprompted review
Reply from Fridays Health
Stacy, thank you for sharing your feedback. We’re sorry to hear that the medication has not met your expectations and that you did not receive a follow-up after leaving your comment about it. We understand how frustrating that can be.
Your experience is important to us, and we would like the opportunity to look into this further. An email has been sent to follow up on your concern so we can better understand what you’re experiencing and discuss possible next steps with you.
— The JoinFridays Team 💛
"Disappointed with the delay 🙁
"Disappointed with the delay 🙁. Ordered my medication 4-5 days ago and it's still not here. Payment was made on time before my next injection was due. Hoping for an update soon! 😬"
27 February 2026
Unprompted review
Reply from Fridays Health
Jemelynn, we’re sorry to hear that the delay caused concern — we understand how important it is to receive your medication on time, especially around your scheduled injections.
After reviewing your account, we can confirm that your medication was delivered on 3/2/26. If you have any additional questions or need further assistance, please don’t hesitate to reach out. We’re here to help. 💛
— The JoinFriday Team
fast shipping and quality tirz
fast shipping and quality tirz. i’m a huge fan now and i have tried about6 other companies
27 February 2026
Unprompted review
Reply from Fridays Health
Lisa, thank you so much for your kind words! We’re thrilled to hear that you’ve been pleased with the shipping and your experience so far.
We know you have options, and it means a great deal that you’ve chosen us after trying other companies. We’re committed to providing reliable service and quality care every step of the way. 💛
— The JoinFridays Team
Absolutely horrid experience
Absolutely horrid experience. First order went well - although confusing. They do not give instructions on how to work with them - like receive the product or getting your next one involves making a request for refill that is cancelled and then they order it and you can't follow what is going on at all. Second order - hit by weather delays and I contacted them because I wasn't going to receive it before I would be gone for several days. Their customer service ignored that I wouldn't be there to receive it, told me when it would arrive, ignored that it would potentially freeze and only addressed hot weather delays (not a problem in Illinois in January/February). I cancelled my subscription, then saw a document added to my account about a refill, had to contact customer service again to confirm it would not be shipped and had to ask 3 times for them to remove my credit card from the account. They only did it today after I also posted on their Instagram page about how bad the experience was and I was still waiting for my card to be removed. Guess what - that got them not only removing the card but also removing my post! DO NOT give your money to this company - it will only cause headaches. Oh and their BUD is ~1 month for microdose products which means that if you follow their instructions and care about a BUD, you can't get 4 injections out of a vial since shipping takes time.
24 February 2026
Unprompted review
Reply from Fridays Health
Hi J Ritter,
I’m truly sorry for your experience and understand how frustrating this must have been. We’ve reviewed your account, including the 01/30 sync visit and the issues with your subscription and billing.
Your feedback about refills, shipping delays, and customer service is important, and we’re taking it seriously to improve our processes. Thank you for sharing your experience, and I sincerely apologize for the confusion and stress this caused.
Kind Regards,
JoinFridays Team
Never made it past the website.
Trying to shop & compare at this company's website is exactly the same as shopping for car or life insurance. They won't give you any information at all, until after you've given them ALL of your personal information. I've never been able to get past that creepy sketchy feeling one gets when dealing with a site like that, to actually see what they're offering. Too bad.
24 February 2026
Unprompted review
Reply from Fridays Health
Hi B Condon,
I'm sorry our site felt off-putting when you tried to see details. We're reviewing how we present pricing and program info before sign-up. We want the experience to match what people note in Fridays reviews.
Please email support@joinfridays.com so we can help directly.
Kind Regards,
Fridays Team
Email answered in 7 minutes
Email answered in 7 minutes, now that's service
28 January 2026
Unprompted review
Reply from Fridays Health
Preston, thank you for your kind feedback! We’re so glad to hear your email was answered quickly and that you felt well taken care of.
Providing timely, attentive support is very important to us, and we truly appreciate you taking the time to share your experience. 💛
— The JoinFridays Team
I never received my medication,and…
I never received my medication,and can't get ahold of a real human.
22 February 2026
Unprompted review
Reply from Fridays Health
Hello Katie,
Thank you for sharing your feedback. We’re truly sorry to hear that you haven’t received your medication and that you’ve had difficulty getting in touch with someone. We understand how frustrating and concerning that must feel, and that’s not the experience we want for our patients.
We would genuinely appreciate the opportunity to look into this right away and make it right. Please reach out to us at support@joinfridays.com with your full name and date of birth so we can quickly locate your account and assist you.
Thanks,
Friday's Team
Great consultation
Great consultation! My NP was very kind and explained everything very thoroughly. I'm excited to receive my prescription!
20 February 2026
Reply from Fridays Health
Grace, thank you so much for your wonderful feedback! We’re so glad to hear that your consultation was a great experience and that your NP took the time to explain everything thoroughly.
Feeling informed and supported from the very beginning is so important, and we’re excited for you as you move forward. We truly appreciate you sharing your experience. 💛
— The JoinFridays Team
Delayed Shipment & Lack of Updates
I’m really disappointed with my experience so far. I was told shipping would take 2–5 days, but it has now been 9 days and I still haven’t received my medication. A shipping label was created 4 days ago with no updates since, which has completely messed up my planned start date. I’ve contacted customer service multiple times and keep being told I’ll receive it “soon,” but no one can provide a clear update. This has been very frustrating, especially for medication that’s time-sensitive.
20 February 2026
Unprompted review
Reply from Fridays Health
Hi Julianna,
Thank you for taking the time to share your experience. We’re truly sorry for the delay and for the lack of clear updates, we completely understand how frustrating that must be, especially when you planned your start date around the expected delivery window.
While shipping typically takes 2–5 days, we recognize that your order has exceeded that timeframe, and the limited tracking updates after the label was created only add to the concern. That’s not the level of communication or reliability we aim to provide.
We sincerely apologize for the inconvenience and the impact this has had on your plans. We would appreciate the opportunity to look into your shipment more closely and provide a clear update. Please email us directly at support@joinfridays.com with your full name and date of birth so we can review your account and work toward a resolution as quickly as possible.
Thank you for your patience, we’re committed to making this right.
Thanks,
Friday's Team
Excellent Customer Service
Customer Service was prompt and fixed my problem immediately. Highly recommend Fridays!! Oh...product is great too!
18 February 2026
Unprompted review
Reply from Fridays Health
Kimberly, thank you so much for your enthusiastic feedback! We’re so glad to hear our customer service team was prompt and able to resolve your issue quickly.
Providing reliable support and a positive overall experience truly matters to us. We also appreciate your recommendation — that means more than you know. 💛
— The JoinFridays Team
Fridays was so simple and easy to…
Fridays was so simple and easy to engage with at every step.
19 February 2026
Reply from Fridays Health
Jessica, thank you so much for your kind words! We’re so glad to hear that your experience with Fridays felt simple and easy from start to finish.
Making every step clear and seamless is something we work hard to deliver. We truly appreciate you taking the time to share your feedback. 💛
— The JoinFridays Team
Reply from Fridays Health
Besy, thank you so much for your kind words! We’re so glad to hear you had a great experience and found our team friendly.
Creating a welcoming and supportive environment is very important to us. We truly appreciate you taking the time to share your feedback. 💛
— The JoinFridays Team
Reply from Fridays Health
Kaitlin, thank you so much for your kind feedback! We’re so glad to hear that Dr. Otobong Digbani was helpful and a pleasure to work with.
Providing knowledgeable, supportive care is what we strive for, and we truly appreciate you taking the time to share your experience. 💛
— The JoinFridays Team
My counsoltation with the provider was…
My counsoltation with the provider was very helpful. She was able to walk me through getting my script from previous supplier. Customer service is very important to me I am very happy I made the switch.
17 February 2026
Reply from Fridays Health
Sandra, thank you so much for sharing your experience. We’re so glad to hear your consultation was helpful and that your provider was able to guide you through transitioning your prescription from your previous supplier.
We know how important customer service is, and it means a great deal that you’re happy with your decision to switch. We truly appreciate your trust and look forward to continuing to support you. 💛
— The JoinFridays Team
Lack of customer service is a severe…
Lack of customer service is a severe problem!!
18 February 2026
Reply from Fridays Health
Hello Michael,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by any gaps in customer service. We understand how important timely and helpful support is, and we’re very sorry that your experience fell short of expectations.
Your feedback has been shared with our team so we can identify areas for improvement and ensure that all patients receive the assistance they need promptly. If you’d like, please reach out to our support team directly so we can address your concerns and provide the help you deserve.
-The Fridays Team
Grace was AMAZING
Grace was AMAZING! She answered every single question I had (and never got annoyed!) She was very knowledgeable and taught me a lot on something I wouldn’t have thought or known to ask.
18 February 2026
Reply from Fridays Health
Thank you so much for your wonderful feedback! We’re thrilled to hear that Grace made such a positive impression. Taking the time to answer every question with patience and provide meaningful guidance is exactly the kind of experience we aim to deliver.
We’re so glad you felt supported and learned something new along the way. That truly matters. 💛
— The JoinFridays Team
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