Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more
Company replied
Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍
Company replied
Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results
Company replied
Company details
- #9 of 23 best companies in Media company
- #98 of 155 best companies in Legal Services
Written by the company
Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.
Contact info
United Kingdom
- info@jointheclaim.com
- jointheclaim.com
4.7
Excellent
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not really had enough to do with…
I have not really had enough to do with them yet to do a review
1 January 2026
Reply from Join the Claim
Hi Donna,
Thank you so much for your honest feedback. We hope that your journey with us is smooth and stress-free. Please don't hesitate to reach out if you have any questions.
Best Regards,
The Join the Claim Team
Awful unknown company asking for your…
Awful unknown company asking for your personal information, yet trying to claim M&S lost “an email address”.
Who is this company, why would we give more than just an email address to you??
What are your security credentials and protocols like?
7 January 2026
Unprompted review
Reply from Join the Claim
Dear Sian,
Thank you for your feedback. We have tried to reach out to you to discuss this further, but please feel free to email us at info@jointheclaim.com in the meantime.
Best,
The Join the Claim Team
Flawless
Straight forward and easy to follow if only other tasks we're this simple.
7 January 2026
Unprompted review
Reply from Join the Claim
Hi Adzz,
Thank you for your feedback. We are glad to hear that you found it straightforward and easy to follow. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
I was unsure at first but a full and…
I was unsure at first but a full and easy to understand explanation was given really quickly
6 January 2026
Unprompted review
Reply from Join the Claim
Hi there,
Thank you for your feedback. We are glad to hear that you found it easy to understand. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
but whether you get me compensation is…
but whether you get me compensation is another matter
6 January 2026
Unprompted review
Reply from Join the Claim
Hi Georgina,
Thank you for your feedback. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Tara,
Thank you for your feedback. We are glad to hear that you found the guidelines easy to follow. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Making a claim...
Making a claim with this firm is so easy. So now I wait for any news.
5 January 2026
Unprompted review
Reply from Join the Claim
Hi there,
Thank you for your feedback. We are glad to hear that you found it easy. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
It was easy to fill questionnaire…
It was easy to fill questionnaire straight gorward
5 January 2026
Unprompted review
Reply from Join the Claim
Hi Linda,
Thank you for your feedback. We are glad to hear that you found it easy and straightforward. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Great Quick and easy service thank you
Quick and Easy to apply for a claim
Thank you
5 January 2026
Unprompted review
Reply from Join the Claim
Hi Christina,
Thank you for your feedback. We are glad to hear that you found it quick and easy. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Great site easy to use and fill out
Great site easy to use and fill out
4 January 2026
Unprompted review
Reply from Join the Claim
Hi Ian,
Thank you for your feedback. We are glad to hear that you found it easy to use. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
CO OP
I have moved in March this year from
175 Trident Drive Houghton Regis Dunstable Bedfordshire Lu5 5qq. The form never asked but was simple to fill in and understand..
4 January 2026
Unprompted review
Reply from Join the Claim
Hi Amanda,
Thank you for your review. We tried to reach out to you to discuss the information you left here, but if you wish, please contact us directly at info@jointheclaim.com
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Mr.Neil,
Thank you for your feedback. We are glad to hear that you found it easy to complete. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
So far so good
4 January 2026
Unprompted review
Reply from Join the Claim
Hi Mr.G Tems,
Thank you for your feedback. We are glad to hear that. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Stuart,
Thank you for your feedback! We’re really glad to hear that you found it straightforward. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Happy straight forward
1 January 2026
Reply from Join the Claim
Hi Cora,
Thank you for your feedback. We are glad to hear that you found it straightforward. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Straightforward process
Completing the application was straightforward, providing photograph of documentation was the only slight problem, but was easily overcome.
3 January 2026
Unprompted review
Reply from Join the Claim
Hi Susan,
Thank you for your review. We are glad to hear that you found it straightforward. We appreciate the feedback regarding the documentation section. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Jill,
Thank you for your feedback! We’re really glad to hear that you found the form easy to fill in. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Easy to use
Easy to use and put in a claim using the step by step process
3 January 2026
Unprompted review
Reply from Join the Claim
Hi there,
Thank you for your feedback. We are glad to hear that you found it easy to use. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
A very straightforward process using…
A very straightforward process using simple and concise language. Easy to understand.
3 January 2026
Unprompted review
Reply from Join the Claim
Hi Debra,
Thank you for your feedback. We are glad to hear that you found it very straightforward and easy to understand. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Quick and easy to complete no pressure…
Quick and easy to complete no pressure or stress
1 January 2026
Reply from Join the Claim
Hi Lorraine,
Thank you for your feedback. We are glad to hear that you found it quick and easy to complete. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
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