Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more
Company replied
Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍
Company replied
Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results
Company replied
Company details
- #9 of 23 best companies in Media company
- #98 of 155 best companies in Legal Services
Written by the company
Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.
Contact info
United Kingdom
- info@jointheclaim.com
- jointheclaim.com
4.7
Excellent
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward process with clear…
Straightforward process with clear guidelines along the way.
31 December 2025
Unprompted review
Reply from Join the Claim
Hi Frank,
Thank you so much for your feedback. We are glad to hear that you found the process straightforward with clear guidelines. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Jenny,
Thank you so much for your feedback. We are glad to hear that you found it very easy to claim. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Brenda,
Thank you so much for your feedback. We are glad to hear that you found the form easy to complete. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Very easy to complete just hope o now…
Very easy to complete just hope o now get a payout for my distress
30 December 2025
Unprompted review
Reply from Join the Claim
Hi Chris,
Thank you so much for your feedback. We are glad to hear that you found the form easy to complete. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
was a bit daunting to begin with
was a bit daunting to begin with, but once started, was quiet easy. the signature was the worst !!!
30 December 2025
Unprompted review
Reply from Join the Claim
Hi Mae,
Thank you so much for sharing your experience. We are glad to hear that you found the form quite easy after the initial attempt. We'll share your feedback with the team. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Very simple and easy to understand…
Very simple and easy to understand instructions.
30 December 2025
Unprompted review
Reply from Join the Claim
Hi Michael,
Thank you for your feedback. We are glad to hear that you found it very simple and easy to understand. That's what we aim for. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Mrs.L Redhead,
Thank you for your feedback. We are glad to hear that you found it quick and easy to complete. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Peter,
Thank you for your feedback. We are glad to hear that you found it very quick and easy. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Good if it works
Good if it works, bad if it does not. Infound signing my signature impossible, Ibhave just left a squiggly mess.
29 December 2025
Unprompted review
Reply from Join the Claim
Hi Neil,
Thank you for your feedback, we'll make sure to share this with the team for improvement. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Form is easy
Simple form heard about claim on radio add otherwise did not realise you could possibly claim
29 December 2025
Unprompted review
Reply from Join the Claim
Hi Martin,
Thank you for your feedback. We are glad to hear that you found it simple. It's great to hear that you found us on the radio. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Andrew,
Thank you for your feedback. We are glad to hear that you found it easy and well presented. If you have any questions moving forward, please don't hesitate to reach out directly.
Best Regards,
The Join the Claim Team
M&S claim
The information required was easy to complete on line and the explanation’s given the the process were easy to follow, the only problem I had was completing the confirmation with my signature.
29 December 2025
Unprompted review
Reply from Join the Claim
Hi,
Thank you for your feedback! We’re really glad to hear that you found it easy to complete. We'll share this with the team for improvement. If you ever have any questions or need support at any stage of your claim, we’re always here to help.
Best,
The Join the Claim Team
Easy to fill in form
29 December 2025
Unprompted review
Reply from Join the Claim
Hi Einir,
Thank you so much for your feedback. We are glad to hear that you found it easy to fill in the form. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Rita,
Thank you so much for your feedback. We are glad to hear that you found it easy to complete. If you have any questions, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
simple to do
29 December 2025
Unprompted review
Reply from Join the Claim
Hi Susan,
Thank you for your feedback! We’re glad to hear that you found the form easy to fill in. If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
Seems so straight forward.
28 December 2025
Unprompted review
Reply from Join the Claim
Hi Michael,
Thank you for your feedback! We are happy you are happy.
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
Easy process
Clear basic information about claim and straightforward initial process. Most difficult aspect was getting the signature right!
28 December 2025
Unprompted review
Reply from Join the Claim
Hi Hilary,
Thank you for your feedback! Your signature doesn't need to look exact, it will be fine!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
All questions were easy yo follow and…
All questions were easy to follow and was super easy to fill in.
28 December 2025
Unprompted review
Reply from Join the Claim
Hi Sandra,
Thank you for your feedback!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
Reply from Join the Claim
Hi Babs,
Thank you for your feedback!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
Very helpful and polite.
17 December 2025
Unprompted review
Reply from Join the Claim
Hi Tony,
Thank you for your feedback! We try our best to be helpful!
If you ever have any questions or need support at any stage, we’re always here to help.
Best,
The Join the Claim Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.