JoJamesJewelleryReviews 

908
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-made jewelry, often highlighting its quality and unique designs. Many appreciate the wide selection available, making it easy to find pieces for various occasions and outfits. The ordering process is frequently described as easy, and the delivery service is consistently noted for being fast and efficient. Reviewers also commend the lovely packaging, which often includes thoughtful touches like free items, and the reasonable pricing of the products. However, some people were dissatisfied with a recent purchase, mentioning that a rose gold colored bead bracelet tarnished quickly after only a couple of hours of wear.

What people talk about most

Product

People report positive experiences with the product, consistently praising the beautiful, high-quality... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting fast and quick delivery... See more

Quality

Reviewers express high satisfaction with the quality of the products, frequently describing them as... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj

Rated 5 out of 5 stars

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more

Company replied

Rated 5 out of 5 stars

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

Company replied

Rated 5 out of 5 stars

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more

Company replied


Company details

  1. #52 of 291 best companies in Jewellery shop

Information provided by various external sources

We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

908 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(908)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab product

Fab product, beautifully made and speedy service.
We bought it for mum to wear to hold a remote control for her hearing glasses! Works perfectly for her. Wish I could upload a photo!

8 November 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Lovely review. Thank you

Rated 5 out of 5 stars

Third time ordering

Third time ordering! Ordered some bracelets that were out of stock, so was sent ones which were very similar instead and was given an extra one also! Lovely jewellery, have been pleased with everything I have ever ordered! Will be ordering again definitely 🙂

30 October 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

My pleasure and thank you kindly

Rated 5 out of 5 stars

Good product and good service

I have bought jewellery from Jo James quite a few times and it has always been great. The prices are very reasonable and it is delivered quickly.

26 October 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Thank you for a lovely review

Rated 5 out of 5 stars

Beautiful products made with love

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶🏼

21 October 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

What an outstanding review. Thank you so very much

Rated 5 out of 5 stars

Reasonable and lovely ❤️

Have ordered from this site and bought from many stalls!
Good quality and very reasonably priced. Delivery quick and comes in a lovely little bag.

4 October 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

The pleasure is all mine. Thank you for taking the time. Hope to see you again soon!

Rated 5 out of 5 stars

Amazing Quality Love!

Fast and super quick delivery! Absolutely love my bracelets and ring amazing quality for such a small price. Love, Love Love!!

4 September 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Thank you for taking the time Clare x

Rated 5 out of 5 stars

I recommend this beautiful jewellery

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James jewellery to anyone.

11 August 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Fabulous review. Thank you

Rated 5 out of 5 stars

Amazing jewellery

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

22 July 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

This makes me very happy. Thank you

Rated 5 out of 5 stars

Amazing jewellery

Amazing jewellery ! Lasts forever ! Beautiful colours. Jo is very helpful in choosing what goes together aswell . Best jewellery for the summer

8 July 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Best jewellery for summer for sure!

Rated 5 out of 5 stars

Fab items as always!

Fab items! Fast delivery! Have loved Jo James products for a long time now! Fab company 😊

12 July 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Couldn’t do it without you!

Rated 5 out of 5 stars

Gorgeous anklets

Gorgeous anklets. Delivered quickly. Amazing customer care. Jo went out of her way to deliver more organza bags as they are gifts. Great service and company.

29 June 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Always my pleasure x

Rated 5 out of 5 stars

Great experience

Great experience! Very fast shipping and beautiful products , beautifully packaged ! What more 5* !

14 June 2025
JoJamesJewellery logo

Reply from JoJamesJewellery

Thank you thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look