Grace was fantastic.. couldn't be more helpful and polite.. she went beyond what any other customer service would do for me... thamk you Grace
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Deposit took long time so grace going out of the way helped me and gave some extra spins. Brilliant customer service
Company replied
I’ve been playing Jokabet for a long while now, never had any problems, customer service is always quick, polite and helpful. HIGHLY RECOMMEND
Company replied
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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It's very frustrating losing spins…
It's very frustrating losing spins however, Rory was very helpful.
26 July 2025
Unprompted review
Reply from Jokabet
Hello, DanTij!
Thank you for sharing your honest feedback.
We understand how losing spins can be frustrating, but we’re glad to hear that Rory was able to assist you and provide helpful support.
Your experience matters to us, and we’ll keep striving to make every part of your time enjoyable.
We appreciate your patience and look forward to serving you again soon.
Best regards,
JokaBet Team
Good varied games and the customer…
Good varied games and the customer service is responsive and helpful
23 July 2025
Unprompted review
Reply from Jokabet
Hello, Paul!
Thank you for your kind feedback.
We’re delighted to hear that you enjoy the variety of games at JokaBet and that our customer service has been responsive and helpful.
Providing a great gaming experience and excellent support is very important to us, and your words encourage us to keep up the good work.
We look forward to welcoming you back for more fun soon!
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Charles!
Thank you for your positive feedback.
We’re pleased to hear that you had good communication with our agent at JokaBet.
Our team strives to provide clear and helpful support, and it’s wonderful to know we met your expectations.
We look forward to assisting you again whenever you need us!
Best regards,
JokaBet Team
Fantastic online casino
24 July 2025
Unprompted review
Reply from Jokabet
Hello, David!
Thank you for sharing your positive experience.
It means the world to us to hear you’re enjoying JokaBet and consider it a fantastic online casino.
We look forward to seeing you again on our website.
Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team
Good website but having some issues…
Good website but having some issues with games loading
20 July 2025
Unprompted review
Reply from Jokabet
Hello, Chris!
Thank you for your feedback and for sharing your experience with us. We’re sorry to hear about the issues you’re having with game loading. Please know that we’re continuously working to improve performance and ensure a smooth experience for all our players.
We truly appreciate your patience and support and hope to have everything running perfectly for you soon.
Best regards,
JokaBet Team
Very helpful I love this site waiting…
Very helpful I love this site waiting on a big win
20 July 2025
Unprompted review
Reply from Jokabet
Hi there, Dale!
Thank you for your wonderful feedback. We’re delighted to hear you find our site helpful and enjoyable. Wishing you the best of luck with your big win!
We appreciate your support and look forward to having you with us again soon.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Tay!
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying great wins. Your satisfaction means a lot to us and inspires us to keep delivering the best experience possible.
We look forward to welcoming you back soon for more exciting moments.
Best regards,
JokaBet Team
Quick pay out and lots of games that…
Quick pay out and lots of games that win often
19 July 2025
Unprompted review
Reply from Jokabet
Hi there, Sophie!
Thank you for your positive review. We’re glad to hear you appreciate the quick payouts and the variety of games with frequent wins. Providing a reliable and enjoyable experience is very important to us.
We truly appreciate your support and look forward to serving you again soon.
Best regards,
JokaBet Team
Brilliant casino withdrawals are easy…
Brilliant casino withdrawals are easy and the games let you win big
16 July 2025
Unprompted review
Reply from Jokabet
Hello, Jack!
Thank you very much for sharing your positive experience with us. It truly means the world to our entire team.
We look forward to welcoming you again soon on our website.
Your continued support and trust inspire us to keep improving and to provide the best experience possible.
Best regards,
JokaBet Team
Amazing
I’ve been playing Jokabet for a long while now, never had any problems, customer service is always quick, polite and helpful. HIGHLY RECOMMEND
16 July 2025
Unprompted review
Reply from Jokabet
Hello, Ben!
We sincerely appreciate you taking the time to share your positive experience. It means so much to us.
We are excited to see you again soon on our website.
Your trust and support motivate us every day to keep enhancing our services and offering the very best experience.
Best regards,
JokaBet Team
Occasional issues with payout
My latest withdrawal has taken almost a month with lots of emails to the support team and phone calls to the bank. The support team have consistently answered emails and have ultimately sorted out payment. It has been a frustrating slog to get this payment…so much that I’ve closed my account…it’s not fun when you have to fight to get your money. However to be fair, ultimately they did sort it out and I have received the money.
26 June 2025
Unprompted review
Reply from Jokabet
Hello, Brendan!
We’re sorry to hear that we didn’t meet your expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
Your satisfaction is our priority, and we’d love the chance to assist you.
Please reach out to us at support@jokabet.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
JokaBet Team
Good game to play
12 July 2025
Unprompted review
Reply from Jokabet
Hello, Rehman!
Thank you for your kind words and for sharing your great experience with us. It means a lot to everyone here.
We eagerly look forward to your next visit to our website.
Your support and confidence encourage us to continually improve and deliver excellent service.
Best regards,
JokaBet Team
Brilliant website easy withdrawal great…
Brilliant website easy withdrawal great games and excellent customer service
13 July 2025
Unprompted review
Reply from Jokabet
Hello, Kirsty!
We truly appreciate you sharing your positive feedback. It means everything to us.
We hope to welcome you back very soon on our website.
Your trust and encouragement inspire us to strive for excellence and provide the best experience possible.
Best regards,
JokaBet Team
Lovely slot
13 July 2025
Unprompted review
Reply from Jokabet
Hello, Attila!
Thank you for taking the time to share your wonderful experience with us. It truly means a great deal to our team.
We look forward to seeing you again soon on our website.
Your continued support and trust inspire us to keep improving and delivering outstanding service.
Best regards,
JokaBet Team
Reply from Jokabet
Hello, Daniel!
Thank you for taking the time to share your positive experience - it truly means a lot to us. We're excited to welcome you back to our website soon. Your trust and support continue to motivate us to enhance our services and deliver the best possible experience.
Best regards,
JokaBet Team
I am very happy with this app and I…
I am very happy with this app and I would recommend it to anyone
8 July 2025
Unprompted review
Reply from Jokabet
Hello, Dominic!
We truly appreciate you sharing your positive experience with us - it means so much. Your trust and support motivate us to keep enhancing our services and delivering the best possible experience. We look forward to welcoming you back to our website soon!
Best regards,
JokaBet Team
Great site always have fun great offers…
Great site always have fun great offers and the staff are good with my enquiries
6 July 2025
Unprompted review
Reply from Jokabet
Hello, Ryan!
Thank you for your kind words and for sharing your experience.
It truly means a lot to us.
We’re excited to welcome you back to our website soon.
Your trust and support drive us to keep getting better and offering top-notch service.
Best regards,
JokaBet Team
Great customer service fast response…
Great customer service fast response great site
5 July 2025
Unprompted review
Reply from Jokabet
Hello, Adam!
We truly appreciate you sharing your positive experience. It means a lot to us. We eagerly await your next visit to our website. Your support and confidence motivate us to continually enhance our services and deliver the best experience.
Best wishes,
JokaBet Team
Really good casino
5 July 2025
Unprompted review
Reply from Jokabet
Hi there, John!
Thank you so much for your kind words and positive feedback. It genuinely encourages us. We look forward to welcoming you back to our website soon. Your trust and support inspire us to keep improving and offering an exceptional experience.
Warm regards,
JokaBet Team
Reply from Jokabet
Greetings, RLND!
We’re grateful for you sharing your wonderful experience. It means everything to us. We can’t wait to see you again on our platform. Your support and faith in us drive our continuous efforts to improve and provide the best possible service.
Sincerely,
JokaBet Team
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