Jolly Reviews 1,576

Reply from Jolly

Mar 27, 2025

Hello!

We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Communication on the platform is only available with a Premium subscription, which guarantees a comfortable experience and opens additional benefits like unlimited messaging and 24/7 chat support.

Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team at support@jollyme.zendesk.com, and we’ll be happy to assist you in turning it off.

Reply from Jolly

Updated Apr 1, 2025

Hello, Ramiro! We understand your concerns and want to clarify that we fully comply with all legal regulations in the countries where we operate. To offer continuous service, we use an automatic renewal system for subscriptions. Our goal is to provide a high-quality, safe experience for all users, and subscription fees help us improve the platform. We’re committed to creating a positive and secure environment for meaningful connections. We encourage you to contact our support team if you need assistance with any payment-related issues. You can reach us via email at support@jollyme.zendesk.com, and we’ll be happy to help resolve any concerns you may have. Regarding Trustpilot, we value all feedback, and we always aim to improve our service based on it.

Reply from Jolly

Mar 5, 2025

Hello! We’re really sorry to hear about your experience. We strive to create a platform where real people can connect and form meaningful relationships. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. We take the safety of our users seriously and are constantly working to minimize dishonest activity. If you have encountered suspicious profiles, please report them to us. You can also reach out to our support team at support@jollyme.zendesk.com, and we’ll be happy to assist you.

Reply from Jolly

Mar 5, 2025

Hello! We're sorry to hear that you feel this way. Could you please share more details about your experience? We’d love the opportunity to assist you. Feel free to reach out to us at support@jollyme.zendesk.com, and we’ll do our best to help.

Reply from Jolly

Mar 5, 2025

Hi! We're glad to hear that you found the platform cool! Regarding the pricing, we strive to offer competitive rates compared to other dating services—our Premium subscription is actually 25% to 50% more affordable than similar platforms. A subscription unlocks all features and opportunities to meet new people, making the experience even more enjoyable. If you ever decide to give it another try, we’d be happy to welcome you back! 😊

Reply from Jolly

Mar 5, 2025

Hello! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. We want to clarify that our goal is to provide a high-quality service to all users. Our platform offers a range of features designed to help people connect and find meaningful relationships. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Please feel free to email us at support@jollyme.zendesk.com. We’ll be more than happy to assist you with any concerns.

Reply from Jolly

Mar 5, 2025

Hello!

We’re sorry to hear about your experience. We take the quality of our community very seriously and work hard to ensure that all users are real people looking for meaningful connections. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team, and we’ll be happy to assist you in turning it off.

If you come across any users that seem suspicious or dishonest, please let us know by reaching out to our support team. We value your feedback and are here to ensure your experience is positive.

Reply from Jolly

Mar 5, 2025

Hello! We’re sorry to hear that you’ve encountered this issue. Our main goal is to ensure that all users have a secure and enjoyable experience on our platform. It's possible that your account was suspended due to some unusual activity, as we take necessary precautions to protect our community.

Please feel free to reach out to our Customer Support team at support@jollyme.zendesk.com. Our dedicated specialists will be more than happy to investigate the situation and assist you in restoring your account.

Thank you for your understanding, and we look forward to resolving this as quickly as possible.

Reply from Jolly

Feb 3, 2025

Hello! We understand your frustration and sincerely apologize for any inconvenience. Please contact our support team at support@jollyme.zendesk.com with the details of your case, and we will be happy to assist you in resolving this issue as soon as possible. We appreciate your patience and look forward to helping you!

Reply from Jolly

Feb 3, 2025

Hello, Mark! We are sorry to hear that you had a negative experience. Our platform connects real people looking for meaningful connections. Many people are afraid to start a conversation first and activate the automatic greeting service. Also, all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided.

If you have encountered suspicious activity, please report it to our support team at support@jollyme.zendesk.com. We also recommend never sharing personal or financial information with anyone. Let us know how we can assist you!