Visit website

Jollyes The Pet People - Ashton Reviews 

1,402
•
TrustScore 5 out of 5

4.8

Pet shop
Write a reviewVisit website
Write a review

Location

Switch location

Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ Ashton Under Lyne, GB

•
0161 343 1236

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time I’ve been in Jolleys, I didn’t think they’d sell frozen snake food. The frozen reptile food fridge was immaculate. The packs come in a clear resealable bag so you can actually see the q... See more

Company replied

Rated 5 out of 5 stars

We visited this store at Ashton under lyne at 3pm.The store Deputy Manager Craig was very receptive and sent a store member Alex to assist us. We were looking for harness , lead calming spray and sn... See more

Rated 5 out of 5 stars

I have taken my puppy into store three times and each time staff have spoken to her to help socialise her. I had fantastic advice from a knowledgeable team member with regards to collars. Team members... See more

Company details

  1. #129 of 261 best companies in Pet shop
  2. #2 of 5 best companies in Pet Groomer
  3. #68 of 162 best companies in Pet Care Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Contact info

  • Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ, Ashton Under Lyne, United Kingdom

  • 0161 343 1236

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,402)

9,229 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Always very friendly and helpful staff

Always very friendly and helpful staff. Always ask if I want them to put an heavy item at the checkout. The young lady yesterday, went to a great deal of knowledge to find me the correct dog food at the correct price. Always a good choice and good prices.

1 June 2025
Rated 1 out of 5 stars

The man at the counter said my pond…

The man at the counter said my pond food was 29.97 after tapping in the bar code. I said its should be 15.97. He said no, that's what it comes up as.. I had to go myself to to check. I went back to the till and told him I was right.. he said that's what it comes up as. Another assistant came over and read out the code to him .... 15.97 . No apology

27 May 2025
Jollyes The Pet People - Ashton logo

Reply from Jollyes The Pet People - Ashton

We appreciate you bringing this pricing discrepancy to our attention. We're sorry for the incorrect initial price and the lack of apology. We'll review this with our team to prevent similar issues in the future. Thanks for your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look