Well stocked, with a wide variety of pet food and brands. I’ve been able to buy my kitten his premium food brand in shop, instead of driving across town to another well known retailer or having to ord... See more
Location
Switch locationCherry Tree Gardens, FY4 4TH Blackpool, England, GB
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Amazing new store. Has everything you need and more. A young women served me and my partner today snd her name was bronty. She was so friendly and helpful. It made our visit!! Very happy customers
Company replied
I went in on opening day to get my cats things and loved it i saved a few pounds and my second visit was just the same the staff are very friendly and helpful
Great choice of pet foods, ones I've not seen before, loyalty programme, staff very helpful. I'll be back soon
Company details
- #134 of 263 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Cherry Tree Gardens, FY4 4TH, Blackpool, England, United Kingdom
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Plenty of things to choose from the…
Plenty of things to choose from the price is ok the staff were really nice.

Reply from Jollyes The Pet People - Blackpool
Amazing new store
Amazing new store. Has everything you need and more. A young women served me and my partner today snd her name was bronty. She was so friendly and helpful. It made our visit!! Very happy customers

Reply from Jollyes The Pet People - Blackpool
Well stocked, with a wide variety of pet food and brands
Well stocked, with a wide variety of pet food and brands. I’ve been able to buy my kitten his premium food brand in shop, instead of driving across town to another well known retailer or having to order online. Also, the staff are always friendly and the company app is great for discounts.
Please price all the items on shelves
A lot of the items at this branch weren't priced up, kept having to ask prices

Reply from Jollyes The Pet People - Blackpool
Emergent staff
Emergent staff. Warm and friendly m. Goods great and my german shepherd loves the hairy cows ears wont go anywhere else
Really great raw and natural treat…
Really great raw and natural treat range for my dog. Brontë was great! Really friendly and polite
I went in on opening day to get my cats…
I went in on opening day to get my cats things and loved it i saved a few pounds and my second visit was just the same the staff are very friendly and helpful
First visit
Great choice of pet foods, ones I've not seen before, loyalty programme, staff very helpful. I'll be back soon
The staff knew nothing about the…
Staff was clueless about products, didn’t even know what frontline did. And the guy was rude as hell, won’t be shopping there again

Reply from Jollyes The Pet People - Blackpool
Josh was friendly and helpful and set…
Josh was friendly and helpful and set me up a card and the store manager was helpful and answered my questions l needed to know.
Love jolly's used to work there
We have just bought a new puppy, and we had to have adults as well.Jolly's a really good place to come and get your pet foods and all the things you need.Great store great customer service
Everything was set out so the customer…
Everything was set out so the customer can see what they're looking for. The choice of the natural treats (pigs ears,chicken feet,etc) was the best I've seen.
Couldn't really complain
Couldn't really complain, other than not enough checkout points. But that said it was opening day, and very busy
my visit to joyleys pet store
I went into joyleys pet store in Blackpool, that has just opened. Well all the staff looked really miserable, you claim cheapest in Blackpool, sorry but you were expensive. Much cheaper at pets at home. Sorry.j
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