Jollyes The Pet People - Blyth Reviews 917

TrustScore 4.5 out of 5

4.7

Blyth Valley Retail Park, Cowpen Road,, NE24 5TP Blyth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The products are decent and the prices are okay. But, what makes my shopping experience fantastic at jolleys, and the reason I continue to go back, is the staff. Always very helpful, polite, pleasant,... See more

Rated 5 out of 5 stars

Always use Jollyes for pet supplies important to keep stores like this running especially when stores like the Range open a few doors away.Nice friendly people always have what I need at competitive p... See more

Rated 5 out of 5 stars

As i went to buy a new harness for my little Dachshund Bobby, i asked for assistance and the young girl that helped me was really good at explaining and showing me how they went on. I managed to find... See more

Rated 3 out of 5 stars

Always a reasonable shopping experience here at blyth jolleys however this loyalty card they have in store that they always ask about doesn't yield much in the way of savings bit pointless I think.... See more


Company details

  1. #135 of 266 best companies in Pet shop
  2. #2 of 5 best companies in Pet Groomer
  3. #68 of 155 best companies in Pet Care Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Blyth Valley Retail Park, Cowpen Road,, NE24 5TP, Blyth, United Kingdom

  • 01670 369 918

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

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Rated 5 out of 5 stars

Love Jollyes

Love Jollyes. Often have offers on

15 February 2026
Jollyes The Pet People - Blyth logo

Reply from Jollyes The Pet People - Blyth

We're happy to hear that you love Jollyes and appreciate our offers. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Great range of products

Great range of products, great quality and good prices. Open 7 days a week so easy to fit picking up provisions around work and other activities

6 February 2026
Rated 3 out of 5 stars

Wasn't able to buy dog food i normally…

Wasn't able to buy dog food i normally buy

6 February 2026
Jollyes The Pet People - Blyth logo

Reply from Jollyes The Pet People - Blyth

We regret you couldn't purchase your usual dog food. We'll review our stock to avoid this in the future. Thanks for letting us know.

Rated 1 out of 5 stars

Staff failed to mention loyalty scheme.

Staff failed to mention loyalty scheme.

22 January 2026
Jollyes The Pet People - Blyth logo

Reply from Jollyes The Pet People - Blyth

We regret that the loyalty scheme was not mentioned. We will address this oversight. Full details can be found on our website https://www.jollyes.co.uk/petclub

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