I buy live bugs for my reptile. Phone ahead and catch them on a day when they are delivered to the shop. leave it too late and the quality is poor (dead insects). Bugs aren't that easy to keep and th... See more
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I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely reco... See more
Company replied
Most importantly, the staff! Not only are the staff friendly and knowledgeable, some even remember my name and my dogs preferences in food - it's better than visiting family! Yes, of course, the pro... See more
All the staff in Bridgwater Jollyes are extremely helpful and friendly. I usually pop in 1-2 times a week to get dog food and they are all such lovely people, unlike another large pet store just a few... See more
Company details
- #128 of 260 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 165 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Gallagher Retail Park, The Clink, TA6 4AB, Bridgwater, United Kingdom
- 01278 446626
4.8
Excellent
1k reviews
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I buy live bugs for my reptile
I buy live bugs for my reptile. Phone ahead and catch them on a day when they are delivered to the shop. leave it too late and the quality is poor (dead insects). Bugs aren't that easy to keep and the care is sub-standard considering they're food.
Other than that, friendly staff, lots of stock, and dog-friendly shops
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The stores although very busy
The stores although very busy, are so helpful and willing to serve (Bridgwater Branch)
2 May 2026
Reply from Jollyes The Pet People - Bridgwater
We are so glad to hear our team was helpful and willing to serve you. We appreciate your kind words!
Great store for pets
I love walking around the store Jollyes have so large range of pet food for all pets on their own brand all at reasonable prices plus their Vet prices are so reasonably priced. I would definitely recommend Jollyes to anyone who owns any kind of pet.
9 January 2026
Reply from Jollyes The Pet People - Bridgwater
We're happy you appreciate our wide range of pet food and reasonable vet prices. It's great to know you'd recommend Jollyes! We appreciate your positive feedback and are grateful for your support.
All products where all in store what I…
All products where all in store what I required staff were knowledgeable and polite
27 February 2026
Quick and easy to find the things…
Quick and easy to find the things needed staff were helpful
26 February 2026
Helpful when stuck
Always buy gerbil stuff and the odd treat for my dogs. I use the knowledge more. Always helpful when stuck.
22 February 2026
Staff were extremely helpful efficient…
Staff were extremely helpful efficient & friendly & welcoming. Prices are reasonable & have shopped several times,it's conveniently located just a short bus journey. Although I have only just joined jollyes pet club & was an easy process.
24 February 2026
Great service
26 February 2026
I haven’t bought anything from you and…
I haven’t bought anything from you and keep getting someone else’s receipt this is against the law and breaking GDPR guidelines which I’m looking to pursue for compensation as you are illegally using my personal information.
26 February 2026
Helpful and friendly staff
24 February 2026
Good prices compared to their rivals
Good prices compared to their rivals. Great range of items and food too.
18 February 2026
Been using jolls for a few years and am…
Been using jolls for a few years and am very happy with the service I get every time. 98persent of time they have what I want and need for all my animals. So I have no complaints 🙂 🙃 😌 Staff are helpful and most of all unlike some other places very polite and friendly
2 February 2026
Lovely helpful sales person
Really helpful sales assistant who checked prices for me as we were unsure if all varieties of the James Wellbeloved dog food I buy was on offer.
29 January 2026
Great customer service
26 January 2026
The staff in the Bridgwater store are…
The staff in the Bridgwater store are always very friendly and super helpful!
25 January 2026
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