Jollyes The Pet People - Cardiff Reviews 241

TrustScore 5 out of 5

4.8

Unit 2B, City Link Retail Park, Newport Road, CF24 1PQ Cardiff, GB


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See what reviewers are saying

Rated 5 out of 5 stars

the gentleman ( james? Jamie , tall , auburnish hair at your cardiff newport road store kindly lifted the bag of cat kibble into my shopping trolley , as I had a bad shoulder, the 7kg... See more

Rated 5 out of 5 stars

Absolutely love the amount of loose treats for all size of dogs and bought some very high quality treats that you don’t very often come across eg bulls pizzles , fur on rabbit ears , large authentic p... See more

Rated 5 out of 5 stars

Super helpful staff who were very accommodating of our 2 lively and boisterous Golden Retriever puppies when we visited. Lots of advice on the puppy foods they carry and gave us a decent sample of ne... See more

Rated 5 out of 5 stars

I needed advice changing my dogs diet. Your colleague Kal was extremely attentive, very friendly and was able to find a solution which met all of our requirements within the budget we had. The only is... See more


Company details

  1. #135 of 266 best companies in Pet shop
  2. #2 of 5 best companies in Pet Groomer
  3. #68 of 155 best companies in Pet Care Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 2B, City Link Retail Park, Newport Road, CF24 1PQ, Cardiff, United Kingdom

  • 029 2003 3750

4.8

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Always an excellent experience in my…

Always an excellent experience in my local store wirh friendly and helpful staff. Definitely would recommend

19 March 2026
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Reply from Jollyes The Pet People - Cardiff

We're happy to hear that you consistently have an excellent experience at our store. Our team appreciates your kind words and recommendation; it means a lot to us.

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