Mixed feelings, tried to fo click n collect but stuff not available in store, tried to do a delivery half the stuff not available!? can you get together and have things available in 1 place please
Location
Switch locationUnit 5B, St Nicholas Gate Retail Park, London Road, CA1 2EA Carlisle, England, GB
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Fantastic new store in Carlisle such a great range of dog food and treats.
Company replied
Recent discovery as have a local store. They stock a very good range of quality frozen raw food for our dogs. Staff are always lovely l.
Company replied
Great service, lots of items and good prices, like the fact there are low, medium and high priced items, plenty choice. Really like the raw/frozen section the treats are really good dogs love them!!... See more
Company details
- #131 of 264 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #65 of 158 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 5B, St Nicholas Gate Retail Park, London Road, CA1 2EA, Carlisle, England, United Kingdom
4.6
Excellent
21 reviews
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Fantastic new store in Carlisle
Fantastic new store in Carlisle such a great range of dog food and treats.
30 April 2026
Reply from Jollyes The Pet People - Carlisle
We're happy you found a great selection of dog food and treats at our new Carlisle store. Thank you for your positive feedback; we appreciate it!
Great local stockist
Recent discovery as have a local store. They stock a very good range of quality frozen raw food for our dogs. Staff are always lovely l.
24 January 2026
Reply from Jollyes The Pet People - Carlisle
We're happy to hear that you discovered us and our raw food selection for your dogs! We're so glad you find our staff lovely. Thanks for your positive feedback.
Great service and fab shop!
Good selection of raw foods and natural treats for our dogs.
Really lovely lady who helped us with shopping and carried it to car for me as I had a lot and was using my crutches.
Clean and tidy store.
28 February 2026
Great service
Great service, lots of items and good prices, like the fact there are low, medium and high priced items, plenty choice.
Really like the raw/frozen section the treats are really good dogs love them!!
22 January 2026
Lovely people helpful in everyday great…
Lovely people helpful in everyday great choice for my pets
5 February 2026
Great selection and prices
28 January 2026
Great shop!
Great shop!
Good value, great selection, staff always friendly. Don’t shop anywhere else now!
31 January 2026
Helpful staff
The staff were very helpful and offered me a loyalty card and sorted it out for me
18 January 2026
Lots and of choice and friendly staff…
Lots and of choice and friendly staff make it an enjoyable experience
18 January 2026
Great shop, dogs love going for there sweets haha
Lovely shop served by helpful lass, it’s our regular pet shop now! Thanks Jollyes
10 January 2026
Excellent service and store was very…
Excellent service and store was very clean and tidy
3 January 2026
Mixed feelings
Mixed feelings, tried to fo click n collect but stuff not available in store, tried to do a delivery half the stuff not available!? can you get together and have things available in 1 place please
24 December 2025
Unprompted review
Its fantastic to have such a brilliant…
Its fantastic to have such a brilliant store with such a huge range at a fraction the price.
The staff are so friendly and helpful which is a credit to the store also.
Its great to have the app as it is very benifitial to have , helping to save more money
Over all i love shopping in this store
7 December 2025
Depending on your pet it's amazing
I'd you got a dog it's amazing, if you have a cat it's alright, if you have reptiles or small animals it's ok.. choices for dogs are abundant, cats a little less so and even less for small animals and reptiles, but the choices available are still great should you not own a dog but have other pets.
12 December 2025
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