My dog is dying of cancer, according to the vet he should be dead already, but he has a very strong will to live and one of his highest stimulation is to go to Jollyes to buy some treats. The staff c... See more
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I really like going to jollies. The price is very competitive to other stores. I know where everything is when I am in store. The staff are so welcoming and extremely courteous and helpful. Nothing is... See more
Jollyes Coleraine has lovely friendly helpful staff who Always remember me and my dog koan. Warehouse location could Do with an upgrade but this doesn’t impact the staff or products
Great service as always. Interaction with 2 different members of staff. One checked stock and found the collar size I needed. The other, at the till, took time to check for my loyalty card on the s... See more
Company details
- #134 of 265 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Beresford Court, Cloeraine, BT52 1SU, Coleraine, United Kingdom
- 02870 327734
4.9
Excellent
671 reviews
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Reply from Jollyes The Pet People - Coleraine
We are so happy to hear that our staff was friendly and helpful! We appreciate your feedback.
Reply from Jollyes The Pet People - Coleraine
We're so glad you enjoyed your experience with our wonderful staff and comprehensive offerings! Thanks for the positive feedback.
Customer Service 100%
In particular the young girl at the till was so helpful...10/10 for customer service to that wee girl. I am deaf and the staff were so helpfull
28 February 2026
Unprompted review
Coleraine store
I shop in Jollies at least twice a week and have always found the Staff in the Coleraine store friendly, helpful and knowledgeable.
24 February 2026
A place for pets
Nice roomy store with easy access and it's own car park, easy to find what your looking for. A place for pets
4 February 2026
Friendly staff and plenty of choice on…
Friendly staff and plenty of choice on dog food
3 February 2026
Great shop
The staff in Coleraine are always so pleasant and helpful. Great selection of treats for my dogs
2 February 2026
Very friendly man that served us at the…
Very friendly man that served us at the till.
28 January 2026
Great range of products with friendly…
Great range of products with friendly and knowledgeable staff.
Would recommend and I will be using again.
31 January 2026
Very helpful & pleasant staff member
29 January 2026
Staffs from Jollyes Coleraine are very…
Staffs from Jollyes Coleraine are very nice and friendly and always trying the best to help
26 January 2026
Great Experience
It is always a pleasure shopping in Jollyes, whether for our feathered friends or our 2 dogs.
We have found staff are always happy to assist us with any queries asked of them.
22 January 2026
Fast and efficient service with…
Fast and efficient service with pleasant and friendly staff
25 January 2026
I purchased pet wipes which were…
I purchased pet wipes which were supposed to be 3 for 2 (£2.50 each)
It seems that it was not exactly the price of 3 for 2, as 3 should have been £5 plus I purchased 2 packs of poo bags 1.75 X2 ,(£3.50),total £8.50.
I paid £9, which is 50p more, not a lot but also not what it should have been.
14 January 2026
Reply from Jollyes The Pet People - Coleraine
We appreciate you bringing this pricing discrepancy to our attention. We're sorry the 3-for-2 offer wasn't applied correctly, we have checked and the current promotion on this product is 2 for £3
and there was no overcharge. We'll investigate this issue with signage to prevent it from happening again. Thanks for your feedback.
The staff are fantastic always polite…
The staff are fantastic always polite and very knowledgeable regarding the stock in the store
12 January 2026
I found all of the staff to be very…
I found all of the staff to be very helpful. A special mention to Amy who always goes above and beyond
7 January 2026
Staff friendly and helpful prices are…
Staff friendly and helpful prices are excellent
6 January 2026
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