I am not sure of the girls name in Jolley's Newtownabbey it may of been Amelia. She was so helpful and informed and made me feel confident in what I was buying. This was on 11 Feb. Will definitely be... See more
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I always receive brilliant service. The staff are always very helpful and will help with advice and help with carrying heavy items to the till or my car. They will always ask for your post code to g... See more
Everyone was so friendly and all stopped to talk to me and my dog who was there for annual immunisations. The vet and assistant were brilliant. The costs for annual immunisations was much cheaper than... See more
I went into the shop I got a few items, I then asked one of the assistants about my dog food, they were very knowledgeable and took me up to the cash point and they carried my dog food for me and aft... See more
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Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 155 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Glenwell Road, Glengormley, BT36 7RF, Glengormley, United Kingdom
- 02890 838772
4.6
Excellent
152 reviews
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Excellent staff they would not be more…
Excellent staff they would not be more helpful. Clearly know their business and clearly devoted to animals welfare
6 February 2026
Reducing products
They've stopped doing the dog food ive been buying for years forcing me to shop elsewhere
15 December 2025
Very polite and helpful staff
6 October 2025
Staff always friendly and helpful
Staff always friendly and helpful - offering to help me carry my purchase to the car as I bought both dog and cat food for my fur babies
9 September 2025
voucher processing fault
I took voucher from royal canin for free bag of 2kg for my dog it took 20 minutes for staff to figure out how to process it . Once they had contacted head office and I had forwarded the
Email with the voucher to them for printing I received my bag of food.
28 July 2025
Store product knowledge
I asked could Raw foods be cooked. I was told " no it's already cooked and frozen".
I went home and googled the answer and now I know it's a bone content which is the problem if you cook it. I feel they should know what they are selling, especially in this case, this is an awful mix up and could do harm!
24 July 2025
Great service and helpful and friendly…
Great service and helpful and friendly staff throughout the store thanks
19 July 2025
The staff are so helpful and friendly…
The staff are so helpful and friendly both to the human and furry customers.
15 July 2025
Customer service at its best
Excellent customer service from a friendly and helpful assistant
18 April 2025
Jollys wellbeing assistance
They understand people's concerns about there animals diet and there health.they take time to explain to people there animals dietary preferences and wellbeing.
14 April 2025
Helpful staff
Kerry?(I think her name was) was very helpful. My app has not been recording my purchases since last September and Kerry told me how to contact head office to try and get this sorted.
16 April 2025
The best pet store by far
I arrived just a little bit too late. But the staff let me in and gave me time to get what I needed. As always friendly and professional. Great prices and a brilliant range of products.
24 March 2025
All the team were very friendly
All the team were very friendly, informative and very enthusiastic. A pleasure to do business with.
23 March 2025
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