The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... See more
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One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get th... See more
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't ju... See more
The staff at Jollyes Glenrothes are so helpful and kind. Nothing too much trouble when asked to assist us. They certainly know their stuff and always willing to suggest an alternative to something th... See more
Company details
- #134 of 261 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #67 of 153 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Saltire Retail Park, KY6 2AL, Glenrothes, Scotland, United Kingdom
- 01592807390
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Sophie helped me choose a harness for…
Sophie helped me choose a harness for my puppy for car journeys and was really helpful. She didn’t try to push the most expensive option, knowing it was only temporary while the puppy grows, which I really appreciated. I also needed help finding another item and she kindly showed me exactly where it was. Friendly, honest, and very helpful service!
Yea the experience was good overall …
Yea the experience was good overall can’t complain
Enjoyable Shopping for Pets
The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of other pets are equally well catered for.
Staff always helpful and pleasant.fair…
Staff always helpful and pleasant.fair prices too
Fantastic visit and awesome people
One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get the offers I deserve x
A good choice of items at a good price
My 3 visit . Lots of variety and staff are happy to…
Lots of variety and staff are happy to help good goods
Helpful assistant
Easy to park, products easy to find and prices clearly displayed. Pleasant friendly atmosphere making it nice place just to browse
Great service from staff in store and…
Great service from staff in store and also a good selection of products whilst also good value and pricing.
Easy to find
Easy to find, always well stocked shop ( glenrothes). Staff courtesy & knowledgeable
The staff are very friendly and helpful…
The staff are very friendly and helpful and I would recommend people to the staff.
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