Always a lovely experience coming into store. Your staff are super friendly and very helpful with answering any questions I have. We particularly love the older guy on the till. I brought my two chi... See more
Location
Switch locationUnit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF Gloucester, GB
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See what reviewers are saying
I absolutely love the staff at Gloucester store. They are very informative, helpful and passionate about pets. I’ll always have a little chat with them at checkout and always leave feeling really happ... See more
Always friendly staff (in Gloucester store). Their own brand dog food is rated 60 plus % on All About Dog Food site which is pretty good. I'd like to see more high end animal foods in the store & l... See more
Company replied
The Jollyes Pet Clinic makes essential vaccinations and flea/ worming treatments affordable for everyone especially if you are on a tight budget.Qualified vets ensure your pet is healthy and can offer... See more
Company details
- #134 of 263 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF, Gloucester, United Kingdom
- 01452 303393
4.8
Excellent
1k reviews
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Reply from Jollyes The Pet People - Gloucester
Thank you for your feedback.
Shop very clean and tidy
Shop very clean and tidy, staff always helpful.
The only thing is, they encourage customers to join their loyalty club then don't explain exactly what the points system is all about.
15 January 2026
Reply from Jollyes The Pet People - Gloucester
We appreciate your feedback and are glad you find our shop clean and our staff helpful. We'll address making the loyalty program details clearer for everyone.
Decent quality own brand & good advice.
Always friendly staff (in Gloucester store).
Their own brand dog food is rated 60 plus % on All About Dog Food site which is pretty good. I'd like to see more high end animal foods in the store & less of the cheap rubbish if they really care about animal welfare.
Prices are pretty good generally.
7 April 2026
Reply from Jollyes The Pet People - Gloucester
We appreciate your feedback about our Gloucester store's friendly staff and our dog food quality. We'll consider your suggestion to include more high-end animal foods. Thank you for your comments on our prices.
Knowledge and helpful
So very helpful when enquiring about a new product full of knowledge really appreciated it
20 February 2026
It’s always a pleasure staff are always…
It’s always a pleasure staff are always helpful and polite
23 February 2026
Staff are always super friendly and…
Staff are always super friendly and helpful
Exceptional customer service. That's why I shop there
21 February 2026
Always great customer service nothing…
Always great customer service nothing too much trouble. Great products too
14 February 2026
Phoned up and reserved bags of cat…
Phoned up and reserved bags of cat litter to collect later.All fine and bags v good value.
6 February 2026
Fabulous friendly staff
Fabulous friendly staff, well stocked, easy to find products that are good value and offers and easy to access and park
5 February 2026
We are in our late 70s
We are in our late 70s, with mobility issues, and we always get help to take/load large bags to our car. Many thanks!
5 February 2026
The staff are always polite
The staff are always politeand friendly. If you need any help they are there to advice you. They know what they are on about
Prices and offers are always very good
30 January 2026
Jollyes review
Jollyes have an excellent choices of all pet food and also a vet clinic .
The staff are a jolly bunch to.
keep up the good work
25 January 2026
Lifestyle products
Hi
All good with the exception can never purchase the Lifestyle Grain free Salmon 7 trays in store - never in stock and have tried on several different occasions
25 January 2026
Staff were very helpfull
24 January 2026
Chris and Lucy
I went into the Gloucester shop 21 st January and Chris served me, what a friendly and knowledgeable person he is a credit to the company always upbeat and loves his job.
Lucy too was helpful regarding my app for Jollyes. Both were so friendly
21 January 2026
Great prices,good selection of dog &…
Great prices,good selection of dog & guineapig products
20 January 2026
Stopped selling all loose bird feed
Stopped selling all loose bird feed. Assistant not overly helpful.
14 January 2026
Friendly and Helpful
Such a helpful and friendly man in Jollyes who always has time for a little banter (not when there's a queue though!).
Good range of supplies for my dog, with various offers at different times of the year. If I'm visiting Gloucester I always pop in.
8 January 2026
Very helpful and knowledgeable staff
16 January 2026
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