It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... See more
Location
Switch locationThe Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always love getting the “fresh” dog treats here for my pup. She loves being able to go inside and helps me pick what she wants.
Company replied
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... See more
Happy staff, Happy customer resulting in Happy cats 🐈⬛ 🐈⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... See more
Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 155 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, United Kingdom
- 01215722549
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dog loves it
I always love getting the “fresh” dog treats here for my pup. She loves being able to go inside and helps me pick what she wants.

Reply from Jollyes The Pet People - Great Bridge
Helpful staff and knowledgeable …
Helpful staff and knowledgeable Always happy to suggest different options

Reply from Jollyes The Pet People - Great Bridge

Reply from Jollyes The Pet People - Great Bridge
Shopping for poppy
You supply everything we need for our puppy poppy good value and staff are helpful and pleasant
Very friendly staff
Iifestages dry food
Very good food and value for money. Our 2 dogs love it.
Helpful staff
Small shop but items are available
Small shop but items are available. Stuffs are very friendly.
Always greeted by happy staff
Always greeted by happy staff, stock what I need for my raw fed staffy.
The staff member was knowledgable about…
The staff member was knowledgable about the product I required, that it was in store and there were different sizes and colours available.
Competitive prices and well stocked
Looked online first to check that the products were stocked. Parked easily outside the store and found the products I wanted. Good competitive prices and well stocked. Helpful staff. All good for the shopper.
Over all brilliant staff are friendly…
Over all brilliant staff are friendly to our dog love meeting people loves her other fussed off staff and shoppers one lady i must say was brilliant I didn't get her name but she was on duty this lady knew about about the breed we have, this lady is very thin and dark long Hair about 35ish there abouts, plus another lady with long brownish hair she was do merchandise at the time, and a young lad around 19 years stacking shelves but I didn't get there name but the lady with long dark hair knows her products.
Great bridge store west midlands approx date
Good choice of stock at reasonable…
Good choice of stock at reasonable prices, and amazing friendly knowledgeable staff.
Very helpful and polite young man…
Very helpful and polite young man nothing was to much trouble
Jollyes experience
The welcome when you enter the store, the display of products very good , staff are very helpful and the place it’s self is clean and welcoming thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







