The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
Company replied
Location
Switch location1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ Merthyr Tydfil, GB
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See what reviewers are saying
Took our dog in for grooming, she has a medical condition that means she gets anxious and pants a lot. The staff are amazing at Pantbach store, they are aware of and make allowances for our dog, letti... See more
Sales guy in Merthyr Tydfil was ace! Helped carry bales of several items to the car (I'm currently not meant to be lifting, so that was an added bonus), even better, he didn't know that and had offer... See more
Only my second visit to your store First was Newport before Xmas second was to Merthyr yesterday Good service helpful staff competitively priced good range of products Good to have another lar... See more
Company details
- #135 of 263 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #68 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
1B, Triangle Business Park Rd, Pentrebach,, CF48 4TQ, Merthyr Tydfil, United Kingdom
- 01685702580
4.8
Excellent
434 reviews
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The staff are all friendly and helpful…
The staff are all friendly and helpful you always get what your looking for in there too plus prices are pretty cheap too
7 February 2026
Reply from Jollyes The Pet People - Merthyr Tydfil
We're happy to hear that our team's helpfulness and our prices met your expectations. We appreciate your positive feedback and are glad you enjoyed your experience with us.
The staff there are always helpful and…
The staff there are always helpful and give great advice and even make a fuss of my little dachshund
24 February 2026
Miserable staff
Every time I have been in store the staff always seem very miserable and not talkative at all
24 February 2026
Reply from Jollyes The Pet People - Merthyr Tydfil
We appreciate your feedback and are sorry to hear that our team seemed uncommunicative. We'll address this to improve the customer experience.
Help to carry perhases to the car
Help to carry perhases to the car. Also a very good price
23 February 2026
Find all the stuff I can't find…
Find all the stuff I can't find anywhere else brilliant
25 January 2026
Very friendly and helpful,my…
Very friendly and helpful,my rottweilers love the staff ! Esp natalie who kindly helped me whilst carrying my 10 week pup whilst i purchased sacks of food .
25 January 2026
Loveable shop
It always has stuff for my dog. My dog also loves it in there, the staff are so helpful and friendly
21 January 2026
Excellent
Found the staff very helpful when I had to return a dogs jacket for bigger size the staff checked with me and she found 3 jackets so I was able to swap always friendly when I go into the shop many thanks
21 January 2026
Pentre, bach store. Merthyr Tydfil
Staff in Pentrebach store always helpful and polite.
20 January 2026
Friendly happy staff
Friendly happy staff. Always keep you informed and they answer messages and call you back.
9 January 2026
Merthyr Tydfil groomers
Very good service at the Merthyr Tydfil groomers. My little dog loves the girl that works there.She is so nice and friendly .x
8 January 2026
I love the way we can take our dog with…
I love the way we can take our dog with us to shop she absolutely loves going to Jollyes ,I always find what I want for her at amazing prices as well and the rewards are great
4 January 2026
Dog…
I had my dog (Maisie) groomed by Lauren and she and makes her look lovely every time and takes great care of her.
15 December 2025
Always a great service and very…
Always a great service and very friendly and professional service. Thank you
11 December 2025
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