Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
Location
Switch locationWestcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Excellent customer service, great products. Staff kind and helpful. Also clean, spacious, easy parking. Highly recommended.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
- 01908 503744
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasant experience
Staff always friendly but pet prices have become ridiculous in general
Staff always helpful and friendly
Staff always helpful and friendly. And will cheerfully load heavy bags of dogfood into the boot of the car if needs be.
When I go in the staff are always…
When I go in the staff are always friendly and helpful. They are happy to help and give advice if needed.
There is a large range on most pets and it's always good quality.
Great selection of raw dog food.
Staff were helpful.
All the staff at Jollyes Westcroft
The staff at Jollyes Westcroft, Milton Keynes are the best. Nothing is ever too much trouble.
Jollyes Westcroft …Great staff
In Jollyes Westcroft the staff are always friendly, helpful and actually say hello to you.
Lots of choice but didn't stock what I needed
Lots of choice.
Friendly staff.
But, unfortunately, the store didn't stock either of the products I was looking for.
Staff always very helpful and friendly
Staff always very helpful and friendly. Very wide range of all pet food, wild bird food, etc.
Been shopping there for many years.
Great customer service as always
Great customer service as always
Till was busy but someone came quickly
Fab
Staff as always so cheerful
I have always had excellent service…
I have always had excellent service from the Jolleys at Westcroft M.K
Would strongly recommend this pet shop.
They’ve really upped their game!
Really extended their range, prices & offers are fairly decent too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







