The member of staff was very polite and took the time to explain to me the benefits of the joining the pet club and how I would get vouchers to use in the store . This was all done while scanning my p... See more
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See what reviewers are saying
Helpful and friendly staff Shop opening times are good Quality stock at reasonable prices Their pet club earns you vouchers to use in store Their pet clinic and vaccination service is brilliant... See more
The staff are always welcoming, even when they are busy, they have time for me. Although I'm registered with Jolley's staff have to look up my postcode as there is no card or digital bar code to use b... See more
WOW! What an amazing place this is! Me and my partner had our first experience of Jollyes last week, and we spent nearly an HOUR in the place, amazed and fascinated. There is SO MUCH for all kinda... See more
Company details
- #134 of 261 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #67 of 153 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Towcester Road, NN1 1EE, Northampton, England, United Kingdom
- 01604360230
4.7
Excellent
235 reviews
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Very pleasant & helpful staff
Very pleasant & helpful staff. Good prices & a nice clean store.
10 February 2026
Reply from Jollyes The Pet People - Northampton
We're happy to hear that you enjoyed your experience with our helpful staff and clean store. We appreciate you mentioning our good prices!
Reply from Jollyes The Pet People - Northampton
We appreciate your feedback and are glad our team is helpful and our prices are competitive!
Great for small animal hay!
Jolleys are a great store and stock better quality hay than other stores.
16 February 2026
Staff in store are great
Staff in store are great. Prices are pretty good. I think there's more for dogs than cats. Found registering on the app too slow so I'm still not signed up to it. Luckily you don't have to sign up to it.
12 February 2026
Reply from Jollyes The Pet People - Northampton
We appreciate your feedback! We're glad you found our staff helpful and our prices reasonable. We'll look into the app registration speed and the cat/dog product balance. Thanks for your time.
Great friendly service as always
Great friendly service as always at Jolleys Northampton. Nothing is too much trouble and happy to check stock. Customer service is 100% as the team always take time to chat and make sure your needs are met.
21 February 2026
It was very pleasent
21 February 2026
No james wellbeloved grainfree loaf yet…
No james wellbeloved grainfree loaf yet again, and should be on offer why is there always a shortage of this item, I was told a few months ago you wasn't stocking it no more then all of a sudden its on offer, I'll go back to buying it from James wellbeloved website
25 January 2026
Reply from Jollyes The Pet People - Northampton
We appreciate you bringing this to our attention. We are sorry the James Wellbeloved grain-free loaf is often out of stock and that its promotional status was unclear. We will look into the availability issues.
No staff to be seen on the shop floor
No staff to be seen on the shop floor, waited to pay for over 10mins as we couldn’t see or find any staff.
5 January 2026
The staff are friendly and very helpful…
The staff are friendly and very helpful each time I visit the store never disappointed good products excellent all round
Thank you 😊
8 January 2026
Didn’t get my vouchers uploaded to my…
Didn’t get my vouchers uploaded to my app until AFTER I had paid over £100 and left the store even tho the vouchers would have been valid for the shop I made.
2 January 2026
Friendly helpful staff
Friendly helpful staff. Good choice of both cat and dog food as well as treats.
30 December 2025
Excellent service
Excellent service. Friendly staff. Great prices although prices on some things fluctuate
23 December 2025
Just anHsppy customer overall great service
Just an overall great service. Quick delivery service..
10 December 2025
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