I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
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Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Shop was busy and I couldn’t find your app on my phone, the lady at the till point was kind, professional and calming. She quickly found me on the system and didn’t make me feel rushed or silly; she’s... See more
Shop staff are great with so much knowledge and so helpful The only thing I now don’t agree with and it’s change so much that our spending is so different now is the pet club, it’s so rubbish now w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2k reviews
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Friendly and efficient service
Friendly and efficient service, good knowledge of all.products sold in store, highly recommend
13 May 2025
As alwa must for you pet ays very good choice well stocked…
As always very good choice well stocked shop and brilliant customer service
9 May 2025
The ladies that served me were very…
The ladies that served me were very friendly and helpful and help me put the items in the car 🚗😊Mrs Black.
8 May 2025
Helpful and friendly staff
Staff were extremely approachable and friendly. Very knowledgeable and were able to help with all my queries regarding my new puppy
1 May 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Jollyes The Pet People - Plymouth
We understand your frustration about any instore perks with petclub we can assure you that the loyalty rewards remain the same however additional perks and promotions do change
https://www.jollyes.co.uk/petclub
We value your feedback and will take it into consideration as we continue to improve our services.
A great pet shop 😀
A great pet shop with a fantastic choice of dog food and treats. All at great prices and lots of multi buy offers too . Even got food and suet balls for the birds. Will make it my go to pet shop.
28 April 2025
Great price
Great price, good offers with convenience of click and collect.
Very polite and helpful staff.
29 April 2025
The staff are amazing and so helpful
The staff are amazing and so helpful! Was amazed at the range of treats suitable for my dog whos allergic to most things
23 April 2025
The lady who served me was extremely…
The lady who served me was extremely polite, welcoming, helpful and friendly. Gave me advice and help without hesitation. Smiling and just brilliant
24 April 2025
I was buying things ready for getting a…
I was buying things ready for getting a puppy, great value, friendly staff, definitely will make this my pet shop to go to.
23 April 2025
Helpful stagg
Very helpful staff who chose,senior life stage for our beloved 12yo cocker thankyou. She loves the trays of this food and ifood s very good nutrition value for her needs
23 April 2025
Good customer service and range of…
Good customer service and range of products. Staff always friendly and helpful
19 April 2025
Friendly knowledgeable staff wide…
Friendly knowledgeable staff wide range of great products.
21 April 2025
Dog food
Prices ok, product good, but very disappointed that I lost a voucher due to not using, additionally whats the point of being a member as the perk of 10% discount has been removed.
Will look and shop elsewhere especially for the wet food, treats etc. Staff friendly and polite, I think they were genuinely disappointed that the discount had been removed earlier in the week.
19 April 2025
Helpful friendly staff
11 April 2025
Reasons to shop at Jolleyes
I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times.
The prices for things are very reasonably compared to a few other out stores.
18 April 2025
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