Treated our dog in a friendly and professional manner. Talked us through issues with matting, so the groom wasn’t fully completed, but booked us in for another groom a few days later to finish the dem... See more
Location
Switch locationUnit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL Herts, GB
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See what reviewers are saying
Lovely polite and engaging staff member. Going the extra mile to offer assistance to an older person with carrying their dog food to the car. Wish my local petfood shop was a Jollyes. Also my dog food... See more
Great for everything for that larger sized dog and has such a selection of bits to buy to try individually for trying to see if your pet likes it then can go back and buy the large pack. I'm surprised... See more
Sales assistant was fast and efficient carrying a heavy sack of cat litter to my car and placing it in the boot. Always cheerful and willing to help.
Company details
- #135 of 266 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #64 of 154 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL, Herts, United Kingdom
- 01438 315 641
4.7
Excellent
774 reviews
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Excellent customer service
Excellent customer service, the staff are absolutely lovely and really helpful 5*****!
21 March 2026
Reply from Jollyes The Pet People - Stevenage
We're happy to hear that you found our staff lovely and helpful. We appreciate you recognizing our team's dedication to customer service! Thanks for the 5 stars!
Being coming to Jolleys for a few years
Have been going to Jolleys for a few years and they are so honest with how my dog is and used to him now. He can be such a grumpy old man and doesn't like his feet being touched. They do such a good job with his groom and he always comes out so handsome and de-floofed
28 February 2026
The dog groomers at the Stevenage store…
The dog groomers at the Stevenage store are fantastic. They are so good with our British bulldog Stanley . We recommend them to everyone as the service is brilliant and they are so caring
23 February 2026
Cat litter purchase
Sales assistant was fast and efficient carrying a heavy sack of cat litter to my car and placing it in the boot. Always cheerful and willing to help.
23 February 2026
The team at jolleys were amazing
The team at jolleys were amazing. Pleasant and polite and the man on the till even come and put my items in the car for me. Thank you
6 February 2026
Reply from Jollyes The Pet People - Stevenage
We're sorry you had trouble redeeming your voucher. We'll investigate so this doesn't happen again. Thanks for letting us know.
I have been trialing your lifestyle…
I have been trialing your lifestyle food for
My dog who has a sensitive stomach. I had difficulty lifting the boxes of 23 from the shelf and the cashier came and lifted them down for me and offered to put them in my car.
As. Am in my 80 ‘s I found this so helpful .
29 January 2026
The staff never fail to make my visit a…
The staff never fail to make my visit a pleasant one with their greetings and information 😁 although I went in just before closing, sorry 😞 the girl was amazing 🤩 she checked me out along with the guy before me and yet , she was pleasant and professional throughout especially as we kept her behind ! thank you 🙏
23 January 2026
Took my dog to the groomers yesterday…
Took my dog to the groomers yesterday and the girls in there were so good with him. He can be quite wriggly, especially when trying to do his beard. The staff are always so polite and friendly.
16 January 2026
Good customer service
Always welcome me and my dog as if I'm the only person in the shop
19 December 2025
Great store
Staff always pleasant and helpful. Will carry out heavy pet food bags to car.
8 January 2026
Always get what I’m looking for at…
Always get what I’m looking for at reasonable prices
8 January 2026
Dog Food displayed at £12 charged £16…
Dog Food displayed at £12 charged £16 at till. Its always good to check your receipt.. Do better!
9 January 2026
The prices are reasonable and the staff…
The prices are reasonable and the staff are always so friendly. It's convenient for parking and shopping and our cat loves their cat food.
3 January 2026
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