We discovered our Romanian rescue dog Bobby had an allergy to anything with chicken in it, sadly most treats and foods we were buying had chicken in the ingredients. We decided to try Jollyes after d... See more
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As always another successful trip to Jollyes Stirling. My dog is like my baby and I love nothing more than spoiling him, unfortunately though he is getting on a bit and can't eat some of the things he... See more
I was looking for a new harness for my dog and although there were many staff members around, nobody offered to help. Managed to work out how they went on myself and found the right size. Also neede... See more
Company replied
I was unsure of what cat food I had previously purchased and a member of staff asked if l was needing help and when I explained my problem was they were able to look up my previous purchase through m... See more
Company details
- #131 of 262 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #67 of 162 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 3, Burghmuir Road Retail Park, FK7 7NZ, Stirling, United Kingdom
- 01786234390
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Originally bought a 15kg bag of Royal…
Originally bought a 15kg bag of Royal Canin Giant but had to swap it for a 15kg bag of Royal Canin Maxi - Stirling Branch were super helpful and made the exchange easy. While I was there I bought another bag of Maxi because Jollyes prices are the best anywhere.
Great Store stocking the best products at unbeatable prices.
Lots of choice
I always pop in to this store on my way back to the car park to pick up treats for my boys.
There are lots of choices for all pets and the birds, some reasonably priced others a little more expensive.
Excellent choice throughout
Excellent choice throughout, staff friendly and knowledgeable
Friendly & helpful staff
Great prices and well stocked
Great prices and well stocked but what really makes the difference to other competitors is the staff. Super helpful and warm and friendly.
Aiden was a great help…
Your colleague Aiden was able to help point me in the direction of higher content meat in my dogs food. After all they are meat lovers 😜 thanks for your help and you are a star ⭐
Popped in quick …
Shop clean tidy room to move about despite stock on display on floor
Staff friendly approachable
My cat food was at a fantastic price point and on promotion Result
would recommend
Great pet store
Friendly knowledgeable staff and great products at good prices. I buy Lifestage dry food for my dogs - it is amazing quality and the dogs love it. Wouldn't buy anything else now.
I highly recommend jolleys such a great…
I highly recommend jolleys such a great experience. Staff are great and friendly towards dog and us .
Always great customer service and very…
Always great customer service and very helpful
Really helpful and polite .
Had the cat food at a great price.
Had the cat food at a great price.
Staff were very helpful.
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