Jollyes The Pet People - Warrington Reviews 476

TrustScore 5 out of 5

4.8

Winwick Road, WA2 8HQ Warrington, England, GB


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Rated 5 out of 5 stars

Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... See more

Rated 5 out of 5 stars

Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff a... See more

Rated 5 out of 5 stars

We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... See more


Company details

  1. #135 of 266 best companies in Pet shop
  2. #2 of 5 best companies in Pet Groomer
  3. #68 of 155 best companies in Pet Care Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Winwick Road, WA2 8HQ, Warrington, England, United Kingdom

  • 01925917010

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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Rated 5 out of 5 stars

Mel at Warrington store

Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting from local stores on her way in to work and way home! Good customer service is very rare these days, but Mel has restored my faith. She deserves recognition from Jolleys. Massive thank you from me you have been amazing! Thank you!

8 May 2026
Unprompted review
Jollyes The Pet People - Warrington logo

Reply from Jollyes The Pet People - Warrington

We're so happy to hear that you had such a positive experience. It's wonderful to know that a member of our team went above and beyond to assist you with your needs. We appreciate you taking the time to share your feedback. Thank you!

Rated 5 out of 5 stars

with their discount coupons

with their discount coupons, and lovely selection of products, jeep it going. You have the best bargains.

15 January 2026
Jollyes The Pet People - Warrington logo

Reply from Jollyes The Pet People - Warrington

We're happy to hear that you appreciate our products and discounts! It's great to know that you find our bargains to be the best. Thank you for your positive feedback.

Rated 5 out of 5 stars

Great value and lovely staff who can’t do enough for you

I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fuss of my dog, which showed me straight away that they’re true animal lovers.
I was also impressed to learn that alongside their vet service, some of the team are trained to a high standard and can prescribe flea and worming treatments on-site.
Overall, a really positive visit – excellent service, knowledgeable staff, and a lovely atmosphere. Highly recommended.

23 February 2026
Rated 4 out of 5 stars

Staff were really helpful and honest

Staff were really helpful and honest, was struggling to get pedigree chum puppy pouches in four different stores.

24 February 2026
Jollyes The Pet People - Warrington logo

Reply from Jollyes The Pet People - Warrington

We are happy to hear that our team in the store you visited were helpful and honest. We are actively working on improving our stock availability, so your feedback is appreciated.

Kind regards,
Jollyes Customer Care

Rated 5 out of 5 stars

Jolleys are brilliant!

Jolleys are so much cheaper than Pets at Home and other similar shops. They have a much better choice than supermarkets too. You can join the Jolleys pet club and get discounts and offers. The staff are absolutely lovely. If you haven't been yet, go and look for yourself.

17 January 2026
Rated 4 out of 5 stars

Good offers but check that they are applied!

The store had a nice choice for what I wanted for my cats and guinea pigs with some good offers. However, one of the advertised offers did not come off my bill, which is always a bit disappointing! 😕
Staff are always lovely and it's a nice, calm environment

29 January 2026
Rated 5 out of 5 stars

Love it

Love it, great prices, friendly staff and lots of choice. Highly recommend

8 January 2026

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