Love going in my local store. Really calm atmosphere and lovely welcoming staff. Great pet friendly cleaning and household products stocked. Some things are a tad more expensive than other shops but... See more
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We had a hamster that had bitten through the hard plastic of his cage and I went in to buy a new one. I was very impressed with the man who helped me. He was very knowledgable about hamsters and not... See more
All the staff in Jollyes Widnes are fabulous, everyone is so helpful. My autistic daughter loves visiting the shop, she used to love seeing the animals that you used to sell but now she likes visiting... See more
Such helpful lovely staff. I went to query a refund which I thought I hadn’t received, turns out it was on another card & I’d received the refund. The two girls on the till couldn’t have been more h... See more
Company details
- #131 of 262 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #64 of 159 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 5 , Widnes Shopping Park, WA8 7TN, Widnes, United Kingdom
- 01513323910
4.8
Excellent
445 reviews
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Better than all the rest
Great price and excellent customer service, better than all the rest!!
28 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No paper bags for the chicken legs etc…
No paper bags for the chicken legs etc so we’re using poop bags which were scented. Ended up having to buy a regular carry bag for 30p so it didn’t taint the dogs snacks.
30 September 2025
Reply from Jollyes The Pet People - Widnes
We appreciate your feedback and are sorry the lack of paper bags caused inconvenience and affected your dog's snacks. We'll review our packaging options to prevent this issue in the future.
Good prices. Helpful staff
Good prices. Staff friendly and helpful. Member of staff carried sack of dog biscuits to my car for me
27 September 2025
Jollyes Widnes the staff are super…
Jollyes Widnes the staff are super friendly, everything is good quality I wouldn’t shop anywhere else.
18 September 2025
Great prices & very friendly staff
13 September 2025
Always pleasant and polite staff
Always pleasant and polite staff, and the raw meat section is the best, well stocked and good choices.
12 September 2025
Great service
Service with a smile no ques served straight way no waiting excellent service
4 September 2025
Hugo’s place
Candice helpfull friendly nothing is to difficult to ask , very knowledgable, excellent care she showed Hugo and I, one excellent member of staff you should be so proud of. She always makes our shop a joyful experience.
5 August 2025
Unprompted review
Staff always friendly and helpful
I always find that the staff are super helpful and friendly when I go to Jollys. This visit was no different. The store was clean and tidy too.
21 July 2025
Helpful and friendly staff
18 July 2025
Would have given a 5 but I wanted some…
Would have given a 5 but I wanted some of the dog milky bones but were out of stock so will have to go elsewhere
17 July 2025
Helpful and informative staff
14 July 2025
Efficient visit
12 July 2025
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