Initially I was disappointed because the request for more information through the tracking company required payment and my card was billed $40 dollars when the request said $5 fully refundable. Card... See more
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Our mission is to bring professional, high-quality, and fashionable eyewear to consumers worldwide.
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Great glasses, better customer service
The glasses are excellent with amazing styles. I love the different options!
But the customer service really sets this apart. The communication was timely and supportive and I was able to have corrections made even for mistakes I submitted. Truly a company that cares for their customers! :)
I recently bought 3 pairs from them…
I recently bought 3 pairs from them works great and quality is good.
Customer service was very active and helpful to answer any questions that i had.
Highly recommended.
Great customer service with these guys
Great customer service with these guys. I wouldn't think twice ordering my next set of glasses
Thank you
Perfect fit and color is just right
Perfect fit and color is just right. Best pair of glasses I have ever ordered.
These are really good quality glasses
These are really good quality glasses. Prescription lenses are built perfectly and the design very modern. I will definitely be looking out for some more but couldn’t be happier. It’s worth noting I had an issue with delivery (nothing to do with Jollynova) and they (Daniel) were so helpful in resolving. Thanks again
The customer service is A+++
The customer service is A+++. They are so responsive and will try and do everything to make your experience good. Highly recommend!
Great customer service
Great customer service, very responsive and quality products. Happy with my glasses.
Great experience with Jollynova…
Had a great experience with Jollynova recently. It was my first time ordering from them. First, the frames I got at the price offered was a real value. They were exactly as they looked on the website. Unfortunately, I made a mistake on one of the lense prescritions, so I had to reach out for a solution. Daniel at Jollynova was very quick to respond and handled the issue quickly, sending a replacement lense at a low and fair price. A local optometrist popped in the new lense (free) and now have a great new pair of glasses. Love them. Thanks to Daniel and thanks to Jollynova. - Mike
I was skeptical but figured I would…
I was skeptical but figured I would give it a chance. I was very impressed. Excellent material, solidly built. They even gave a tiny screwdriver. I’ll certainly be reordering
BUY WITH CONFIDENCE!
In the world of social media, we are constantly bombarded with products and services that they have targeted. We show a strong interest in.
Jollynova was one of those companies in my feed. I'm always a bit skeptical about responding to ads I see in my social media feeds, but their offerings drew me in.
I bought several pairs of which I am very happy with and when I needed to make an exchange, Daniel, who is on their Customer Service team was very prompt in responding to me and I highly recommend that you shop with confidence on their site! Bucky W.
Jollynova are exceptional
First of all Jollynova were by far the cheapest of several companies I have had varifocals glasses from. The styles they have are stylish modern looking and their customer service has been a pleasure to deal with. If you can wait for your glasses to be made they are well worth the wait. I dealt with Daniel who was understanding and efficient and best of all was the price saving me £300 if I had bought from a High Street Optician.
Great customer service
Great customer service ! I ordered 2 pair of reading glasses and experienced a small problem with both and when I emailed and told them they (which they responded in a timely manner) they replaced them with no questions asked.
I cannot be more pleased
I cannot be more pleased at dealing with this company as I am right now with the delivery of my new glasses.
Exactly what I ordered, quality product, great customer communication and service making sure everything was communicated right and final product was exact.
Professional and effective
My frames was sent to my PO Box when I got to the post office. They were unable to locate my frames, but because of the quality delivery that you all provided, there was an investigation done in my frames were found.
GrGreat serviceeat price and quality
Great price and quality. Customer service is very and quickly responsive. I will buy again. Shipping is a little slow coming from China, but that is to be expected, and worth the wait.
The best style and quality
Honestly good quality of sunglasses,they are fashion light magnetic, i recommend 100% .
Jollynova customer service was very…
Jollynova customer service was very attentive and accommodating. I do recommend this company.
Well I expected just a small 10%…
Well I expected just a small 10% percent discount for Black Friday. I was given a 25% discount. This was very impressive. I’m so thankful for it. Every business prices are very high. People are beginning to boycott those businesses because of their prices. Thank you very much.
Great variety
Great variety, easy too order, and I had some shipping issues but the customer service was amazing!
Unique, Stylish Glasses
The glasses are very stylish, and their website has many, many unique styles to choose from. Customers will enjoy looking through their extensive inventory. Dimensions for each pair of glasses are printed on their website, which is very helpful when determining the fit. Most importantly, they respond quickly to their customers' emails.
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