Jollyroom.fi Reviews 

8,221
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

We ordered winter boots, insulated boots, and sneakers for our child, and we are very happy with everything. Great quality and a smooth shopping experience. Highly recommended!

Company replied

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Company details

  1. Baby shop
  2. Children's clothes shop
  3. Childrens Toy Store
  4. Maternity Shop

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

8k reviews

5-star
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1-star

Asks customers to review

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3.9

All reviews

(8,221)

359 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I ordered on 1.12 and I have yet to receive my order. They take your money away immediately upon placing your orders yet they are very slow in processing them.

10 December 2020
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Rowena,

Thank you for your feedback!

Unfortunately now during Christmas time we have a bigger delay on our delivery and we´re very sorry for that ✨

We will do our best to deliver your order as soon as possible 😊

We wish you lovely Christmas time! 🎄

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Excellent service and extremely fast…

Excellent service and extremely fast shipping to Finland.

4 December 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Riitta,

Thank you for your feedback!

We´re really happy to hear that our service has been excellent and your order has come to you quickly 😊

We wish you the very best Christmas time ✨

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Best shop

Great service, fast shipping, good quality product!

1 December 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

Great to hear you like our service has been good, shipping fast and that product quality is good.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Quickly delivered and good quality

Quickly delivered and good quality carrier! Looks the same as the photos show on the website!

28 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback! ❄

We´re so happy to hear you´ve been happy with your order at us 📦😊

We wish you a nice day!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Easy ordering

Easy ordering, payment process and quick delivery. Product was as described, happy with everything :)

23 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Jaana,

Thanks for your nice feedback! 😊

Nice to hear that everything weent smoothely! 💛

Have a nice Christmas! 🌹

Regards,
Team Jollyroom

Rated 1 out of 5 stars

My order didn't come at adress wich i…

My order didn't come at adress wich i write. I've must take a car to went in 8km to the village and take from there .....

15 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback.

We are sorry to hear about the problems with delivery of your order.

Our deliver company will deliver orders to shipping point close to customers adress.

If you would like us to help with this please contact us at asiakaspalvelu@jollyroom.fi and we are happy to help you.

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

There is no option to make a gift to a…

There is no option to make a gift to a other address, there is no live chat, opening hours for customer service are very limited.

13 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback.

We are sorry to hear about the problems with our webstore.

You can make a order to another adress by writing this adress when you are doing the order and then paying your order with direct debit.

We usually have chat from 12-17 everyday and we work monday-friday and sundays to answer to your questions.
If there`s anything we can help with you can write us to asiakaspalvelu@jollyroom.fi

Have a great week! 🌞

Best Regards,
Team Jollyroom

Rated 5 out of 5 stars

Perfect delivery

Fast delivery and everything is perfect on delivery.

8 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback! 😊

Great to hear that delivery was fast to your order and that you are happy with your order.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Nice product.

7 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

We are happy to hear you like your product you have ordered from Jollyroom.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Antranik,

Thank you for your feedback! 😊

Great to hear you think products you did order was good quality and delivery was also fast.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Awesome product display

Awesome product display.
Great delivery service and quality. Very happy with my purchase. I will definitely use it again. Safe and secure.

2 November 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Jose,

Thank you for your nice feedback! 👍

We are happy to hear that you feel safe and secure to shop with us!🌸

Have a nice autumn!🍂

Best regards Team Jollyroom

Rated 5 out of 5 stars

I have always had good experiences with…

I have always had good experiences with jolly room it's always on time and product is as implied on the site.

27 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Salem,

Thank you for your feedback!🌞

We´re very happy to hear that you are our happy customer 😊🌼

We wish you a nice day 🌻

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Fast and reliable.

27 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Nemeth,

Thank you for your feedback!🌞

We´re very happy to hear that you see us as an fast and reliable place to shop! 😊

We wish you a nice day 🌻

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback!🌞

We´re very happy to hear that you received your order quickly from us 🚚😊

We wish you a nice day 🌻

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good shop

Good shop. Fast delivery.

20 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Aivis,

Thank you for your feedback! 😊

We´re very happy to hear that you´ve been happy with our delivery times 🌼

We wish you a nice day! 🍂

Best regards.
Team Jollyroom

Rated 5 out of 5 stars

Very good

Very good quality , I liked it

19 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi ,

Thank you for your feedback! 😊

We´re very happy to hear that you´re happy with our product quality 🌼

We wish you a nice day! 🍂

Best regards.
Team Jollyroom

Rated 5 out of 5 stars

Hyvaaaa

Very good guality, I am so happy

19 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi ,

Thank you for your nice feedback! 😊

We´re happy to hear that you´re happy with our product quality🌼

We wish you a nice day! 🍂

Best regards.
Team Jollyroom

Rated 5 out of 5 stars

Hyvaa

Hyvaa. Products good and delivered in time.

17 October 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi ,

Thank you for your feedback! 😊

We´re happy to hear that you´re happy with our products and delivery times🌼

We wish you a nice day! 🍂

Best regards.
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Adela,

Thank you for your feedback!

We´re very happy to hear that you´re happy with our service 🌞

We wish you a nice day! 🌻

Best regards,
Team Jollyroom

Rated 2 out of 5 stars

Easy

Easy, and fast delivery

5 October 2020
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback.

Great to hear you think the delivery of your order was easy and fast.

Have a great week! 🍂

Greetings from
Team Jollyroom

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