Jollyroom.fi Reviews 8,149

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 4 out of 5 stars

I like your fast delivery system. But delivery charge is little bit high for below 100€.

Company replied

Company details

  1. Baby shop
  2. Children's clothes shop
  3. Childrens Toy Store
  4. Maternity Shop

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

8k reviews

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Rated 1 out of 5 stars

Delivery address

I ordered as a gift and the delivery address was specified, and in the confirmation of my order is the gift address but in the tracking number shows that it's coming to my address not to where i specifically specify i wanted to send it which is in another city. I call 3 times to you customer service during the time when is open but was impossible to communicate with anyone. Package has not yet arrive, so i hope is a mistake in posti website and it actually gets delivered to the address i ask for.

24 April 2023
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Nathalie,

Thank you for your feedback! 🌻

We´re sorry to hear about the confusion regarding the delivery location on your order 🧡

We kindly note that it is important to fill all the personal information to the person you want to deliver the order to while you place the order 📦💌

If you have any personal settings or primary adresses on your OmaPosti app or in Posti´s database - your order will be delivered with these informations as a priority regardless the adress on your order 😊

If you have any questions, please do not hesitate to contact our customer service through the below portal and we will happily help you 💛

🌎: https://jollyroom.freshdesk.com/fi/support/tickets/new

Wish you a wonderful week! 💐

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Competitive price, excellent service

Competitive price, professional service and quick delivery with proper packing.

19 March 2023
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Reply from Jollyroom.fi

Dear Guillermo,

Thank you for your kind feedback! 💐

We´re very glad to hear that you are a happy customer of ours 🥰

Amazing that your order reached you quickly aswell and was properly packed 📦⭐

We wish you a wonderful week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Best quality thanks

17 March 2023
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Reply from Jollyroom.fi

Hi Zr,

Thank you for your kind feedback! 💐

We´re glad to hear that you are happy customer of ours 😍

Wish you a wonderful week ahead! 🌻🌹

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Great product

Great product, great material and so comfortable for my one year baby. It helps him to walk.

5 March 2023
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Reply from Jollyroom.fi

Hi Sweeta,

Thank you for your kind review 🤗🌻

We're really happy to hear that you like your product 🌸

It's great to hear that you like the material and also feel it is comfortable for your baby ✨😊

I hope your baby gets lots on joy from the walking chair 👶👏

Have a great week 🌞🌟

Kind regards,
Team Jollyroom

Rated 3 out of 5 stars

16 days DELIVERY!

Payed for the toy on 13 , arrived on 28!!! Her surprise was ruined!!! Yes she loved the little vanity mirror but seriously 16 days ?Absolutely ruined the surprise for my princess!

13 February 2023
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Reply from Jollyroom.fi

Hi Andra,

Thank you for your feedback! 🌼🌻

We´re very sorry for the delay on your order 💕

Unfortunately the strike in Finland at Transport Workers´ Union has affected also us and caused delayes on our delivery. Posti did their best to deliver all the orders as soon as possible but unfortunately some parcels got affected and therefore had some delays 📦🚚

We hope you´re happy with your order and if you have any questions, kindly contact our customer service and we will happily help you 💌🌞

You can reach us via our portal : https://jollyroom.freshdesk.com/fi/support/tickets/new 🌏

Wish you a lovely Wednesday!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Service is so nice.

Service is so nice.
We are happy and product is good.

13 January 2023
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Reply from Jollyroom.fi

Hi Dipendra,

Thank you for your kind feedback! ⭐

We´re very glad to hear that you´re our satisfied customer 🥰

Wish you a lovely start for the week! 🌹

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

Every time I need a product the price I…

Every time I need a product the price I check has gone up. I used to shop more.

31 December 2022
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Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

We`re really sorry to hear about this.
The prices is based on the market and recommendations from our vendors. ✨

Have a great week!

Best wishes,
Team Jollyroom 🌸

Rated 5 out of 5 stars

Fast delivery

20 December 2022
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Reply from Jollyroom.fi

Hi Anita,

Thank you for your feedback 🤗

We are glad to hear that your order was delivered fast and we hope that you are satisfied with the products 🌟

Wish you a great week 💙

Kind regards,
Team Jollyroom

Rated 3 out of 5 stars

Delivery is fast and everything is well…

Delivery is fast and everything is well packed. I have no complaints about delivery.
One of the parcels did not have the required number of fasteners for the shelf. There were defects in painting and fastening parts. I might have returned the goods, but on holidays I don’t want to mess with it, especially since the parcels are heavy and I don’t want to carry them back to the post office once again.

21 December 2022
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Reply from Jollyroom.fi

Hi Svetlana,

Thank you for your feedback 🌟

We are happy to hear that everything went well with the delivery 📦

We apologize if parts were missing and that there were damages on the product 😔 We have sent you an email regarding this so that we can help you further 💌 Please also check your spam-folder in case our message has gone there.

Wish you a lovely day 💖

Kind regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Amir,

Thank you for your kind feedback! ⭐

We´re happy to hear that our delivery has reached you quickly ✨📦 We´re glad that you´ve been satisfied with the quality aswell 🥰

Wish you a lovely week ahead! 🎄❄

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

Bad delivery times

The quick delivery took almost two weeks

22 November 2022
Unprompted review
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Reply from Jollyroom.fi

Hi Paavo and thank you for your feedback 🌟

We are sorry to hear if there has been a delay on delivering your order! 😔 We process all our orders as quickly as possible but unfortunately sometimes there may be delays due to various reasons.

If you have any questions about your order, you are welcome to contact us via our customer support portal and we are happy to help you 💙

📝 https://jollyroom.freshdesk.com/fi/support/tickets/new

Wish you a nice day!

Kind regards,
Team Jollyroom

Rated 1 out of 5 stars

Always mistakes

14 November 2022
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Reply from Jollyroom.fi

Hi Christos,

Thank you for your feedback!

We are sorry to hear if there has been a mistake in your order 😔 If you have any questions or need help with your order, you are welcome to contact us via our customer support portal and we are happy to help you ✨

📝 https://jollyroom.freshdesk.com/fi/support/tickets/new

Wish you a lovely week!

Kind regards,
Team Jollyroom

Rated 3 out of 5 stars

Bought a Baby Walker

The quality of the product is average.

7 September 2022
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Reply from Jollyroom.fi

Hi Muhammad,

Thank you for your feedback! 🌹

Unfortunate to hear that the quality didn't fulfill the expectations fully. Though we hope that the baby walker will bring joy for the user 💛✨

Have a great week! 😍🍁

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

So fast delivery great service…

So fast delivery great service ❤️💪💪💪💪💪💪💪

5 August 2022
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Reply from Jollyroom.fi

Hi Iore,

Thank you for your kind review! 🌼

We´re super happy to hear that you have received your order quickly 😍📦

Have a lovely week! 🌺

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

everything is fine

5 August 2022
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Reply from Jollyroom.fi

Hi Granit,

Thank you for your feedback! 🌻

We are happy to hear that you are satisfied with your order 💛

Have a lovely weekend! 🌞✨

Best regards,
Team Jollyroom

Rated 4 out of 5 stars

ok, very good

Some time delivery packet come broken!

30 July 2022
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Reply from Jollyroom.fi

Hi Marinescu,

Thank you for your feedback! 🌺

We are happy to hear that the item fulfilled your expectations 😍🎈

Very sorry to hear that the parcel was damaged during the delivery. If the parcel or the item is damaged during the delivery you are welcome to contact us via portal so we can help you further https://jollyroom.freshdesk.com/fi/support/tickets/new 🌷

Have a lovely week! 🎉

Best regards,
Team Jollyroom

Rated 1 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Oleksander,

Thank you for your feedback! 🌺

We apologize that you haven't yet received your order. Our delivery time is 3- 6 working days and your parcel should arrive you within our delivery time, during tomorrow.🎈🌺

Please contact us at our customer service portal if there any further questions so we are happy help you

📧 https://jollyroom.freshdesk.com/fi/support/tickets/new

Have a nice Thursday! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good product, delivered on time

Good product

8 July 2022
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Reply from Jollyroom.fi

Hi Nitin,

Thank you for your kind feedback! 😊😊

Great to hear that you are happy with your purchase and the fast delivery. 🌷 ✨

Have a lovely week ! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Very good service

Very good service! I recommend it!

6 July 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Carmen,

Thank you for your review! 🌺

We are really happy to hear that you are pleased with your experience with us 💛✨

Have a lovely day! 🌞🌻

Kind regards,
Team Jollyroom

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