Update: I was promptly contacted by Daniel at Jollyroom. He clarified the situation and we reached to an agreeable compensation. Appreciate the gesture. Easy to buy, difficult to get it delivered... See more
Company replied
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See what reviewers are saying
Took 4 days to come to germany was really fast delivery. 1 star off because I tried to call customer support and had difficulty reaching anyone. One time no answer and second attempt took 40 minutes... See more
Company replied
No answer still. I got a huge, heavy package wurh a pool! I never ordered it. Over a month now. I sent it back today. It was bought under my name, using a credit company that will need to be paid in s... See more
Company replied
I would really appreciate the customer support of jollyroom for giving a prompt solution. I wanted to return one product and jollyroom customer care helped me in a snap. When I couldn't reach them vi... See more
Company replied
Company details
Written by the company
Det er ikke uten grunn at Jollyroom.no er størst i Norden innen barn- og babyprodukter! Vi tilbyr alt du trenger for barn mellom 0 og 12 år, samt et heldekkende sortiment for gravide og mødre – og vi får inn nye produkter hver dag. Vårt mål er å tilby deg som kunde den best tenkelige service, og derfor leverer vi innen 2-4 dager, og har fri frakt ved kjøp over 1000 kr. Vi har prisløfte, og åpent kjøp i 365 dager
Nordens største utvalg til barnefamilien!
Written by the company
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- 33 50 93 50
- kundeservice@jollyroom.no
- jollyroom.no
4.1
Great
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I had ordered BBHugme from Jollyroom…
I had ordered BBHugme from Jollyroom while the product was short in stores. Timely delivery from Jollyroom and product look as expected.
19 March 2023
Reply from Jollyroom.no
Hi!
Thank you so much for all the stars!
Welcome back the next time! 🤗🥰
Best Regards,
Monica, Jollyroom
alt bra og fort levering
6 March 2023
Reply from Jollyroom.no
Hei, Edyta!
Tusen takk for omtalen din!
Så hyggelig å høre at du er fornøyd med både produkt og leveringstid! 😍🌺
Ønsker deg en fin dag, og velkommen tilbake neste gang!
Mvh,
Monica, Jollyroom 🤸♀️
Rask levering og god kvalitet 😊
6 March 2023
Reply from Jollyroom.no
Hei, Dalila!
Tusen takk for den flotte omtalen din! 😊🌺
Herlig å høre at du er fornøyd med kvalitet og leveringstid, takk for alle stjernene! 🤩🤩🤩
Ønsker deg en fin dag!
Mvh,
Monica, Jollyroom 🏄♀️
I am disappointed with customer service.
I ordered Pappkoffert Pink Leo 2-pack, and that came broken one. I sent a complaint, they answered me after a couple of days, and since then, no one has responded to my email. 6 days have passed. It's a shame that they don't even want to answer an email when they don't find a solution to send a new one. Not good at all.
3 March 2023
Unprompted review
Reply from Jollyroom.no
Dear Nevena,
Thank you for your feedback!
I tried to call you to solve this case immediately, but since I didn't reach you, I have sent you an email.
We are very sorry that you got a broken product! We are also sorry that our customer service has been late to reply. I see that you sent the information 3 days ago.
I have now offered you different alternatives to solve the problem, so please reply to that to let us know what you would like, and we will solve this claim.
All the best, Therese, Jollyroom.
rask levering
2 March 2023
Reply from Jollyroom.no
Tor Andre
Takk for omtalen din
Alltid topp med rask levering👍
Ønsker deg en fin dag
Mvh Tara, Jollyroom
Rask levering for en gutt som var spent…
Rask levering for en gutt som var spent på bilen.
28 February 2023
Reply from Jollyroom.no
Hei!
Tusen takk for den hyggelige omtalen!
Håper bilen ble en suksess! 😎🤩
Ønsker deg en fantastisk dag, og velkommen tilbake neste gang! 😊🌺
Med vennlig hilsen,
Monica, Jollyroom 🦄🐱🐉
Fast delvary
28 February 2023
Reply from Jollyroom.no
Hi!
Thank you for your wonderful feedback!
This makes us happy to hear, and we are happy we can offer this you! 😍😍😍
Have a jolly day!🎈
Best Regards,
Monica, Jollyroom 🎈
Rask levering!❤️
27 February 2023
Reply from Jollyroom.no
Hei Irene
Takk for omtalen din!
Så flott med rask levering! 😃
Ønsker deg en fin dag
Mvh Tara, Jollyroom
Reply from Jollyroom.no
Dear Margareth! 🌸🌸
Thank you for your feedback!✨✨
We are happy to hear you everything was as expected!! We really appreciate all of the stars! 🌸🌸
Have a jolly day!🌺🌺
Best Regards,
Monica, Jollyroom💕
Great customer service
Wanted to return a product, customer service gave a best solution for my case. 100% satisfied.
19 February 2023
Reply from Jollyroom.no
Hi! 😊
Thank you for your feedback!
We are so happy to hear you are happy with customer service 🤩
Have a jolly day! 🌸
Best Regards,
Monica, Jollyroom 🦄🐱🐉
Rask service
19 February 2023
Reply from Jollyroom.no
Hei, Frank! 😊🌸
Tusen takk for den fine tilbakemeldingen!
Så hyggelig å høre at du er fornøyd med din kjøpsopplevelse, det gjør oss veldig glade å høre! 🤗
Ønsker deg en super dag!
Mvh,
Monica, Jollyroom 🌸
Rask levering og god kvalitet på varene.
Rask levering, god kvalitet på varene.
Enkelt å handle.
15 February 2023
Reply from Jollyroom.no
Hei, Jorunn,
Takk for hyggelig omtale!
Ønsker deg en fin dag! 😊🌺
Med vennlig hilsen Marte, Jollyroom
Fast delivery and reliable
Fast delivery and reliable. I'm a frequently buyer and i never have issues
15 February 2023
Reply from Jollyroom.no
Hi, Juma,
Thank you for your review!
So happy to hear that you are not only happy with your purchase, but has been so several times! 💜💜💜
Wish you and your loved ones a happy Thursday!
With kind Regards
Marte, Jollyroom
good quality
15 February 2023
Reply from Jollyroom.no
Hi!
Thank you for this review!
We are so happy to hear you found the items up to standards. Thank you for your 5 stars! 😊😊💜
Have a jolly day!
Best Regards,
Monica, Jollyroom 🦄🐱🐉
Reply from Jollyroom.no
Hei Amy!
Thank you so much!
We are glad to hear that you get your package fast, and you feel
the prices is great!😊🚚😊
Have a nice Monday!🎉
Tea, Jollyroom 🎈
The product arrived quickly and there…
The product arrived quickly and there is credibility in determining the time and in the specifications of the product. I recommend it as it is exactly as in the picture
9 February 2023
Reply from Jollyroom.no
Hi, Yasmin!
Thank you for this review!
So happy you found both the items ordered and shipping up to standards. Thank you for your 5 stars! 😊😊💜
Have a nice day!
With Regards,
Marte, Jollyroom
Reply from Jollyroom.no
Hei Kim
Takk for omtalen
Topp med rask levering 😃 Håper du er fornøyd med ordre
Ønsker deg en fin dag
Mvh Tara, Jollyroom
Rask levering 😊
31 January 2023
Reply from Jollyroom.no
Hei Ellen
Takk for at du tar deg tid til å skrive
Ønsker deg en fin dag 😃
Mvh Tara, Jollyroom
Rask levering og god kvalitet
Rask levering og god kvalitet. Puster like bra som det sies
31 January 2023
Reply from Jollyroom.no
Hei Eline
Takk for omtalen!
Så flott at du er fornøyd med kvaliteten på ordre. Rask levering er alltid topp!
Ha en fin dag
Mvh Tara, Jollyroom
Super rask levering og god kvalitet :)
11 January 2023
Reply from Jollyroom.no
Hei, Marie,
Takk for super omtale!
Raskt levert og bra kvalitet, det liker vi! 😊🌺
Ønsker deg en fin dag,
Med vennlig hilsen Marte, Jollyroom
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