Jonathan’s watches Reviews 

188
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If... See more

Rated 1 out of 5 stars

I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post. When I opened the packaging the bracelet was crammed into the m... See more

Rated 5 out of 5 stars

Top class customer service. Couldn't fault. Quick responses to queries on delivery as needed quickly. Arrived in perfect condition & purchased at best price online. Would definitely order from again.... See more

Company replied

Rated 5 out of 5 stars

Not only do Jonathan's watches make exquisite jewellery but their customer service is exemplary. We had an issue with our delivery, Jonathan's Watches were not at fault and yet they stepped in and pu... See more

Company details

  1. Watch shop

Written by the company

Authentic branded fashion watches for the best price!


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(188)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

I received the mens armani watch today…

I received the mens armani watch today and i love it , a free bracelet with it is also a lovely gesture.
Fast delivery service and great communication from the company.
One very happy customer, thank you.

7 January 2025
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Great service

Great service, I made a mistake with my address and emailed them. They whatsapp’d me within the hour to let me know was all sorted and got my watch the very next day!
5/5 for stock levels, pricing and customer service/communication. Highly recommend

4 January 2025
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Fantastic service and the very best…

Fantastic service and the very best prices. Got a watch that was £20 cheaper than anywhere else on the market. Highly recommended

6 January 2025
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Absolutely fantastic service thank you…

Absolutely fantastic service thank you so much, lovely watch at a reasonable price! I was concerned my watch wouldn't arrive on time and soon as I messaged they responded within a minute reassuring me it was on its way! Would happily buy from again! Superb communication! Thank you

24 December 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Excellent service!

Excellent service!

I ordered a beautiful watch with a lovely free gift. Unfortunately my daughter wanted a different style, but Jonathan’s watches gave me a refund without question. The returns process was simple and very prompt. An excellent company, thank you very much.

15 November 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

I am overjoyed at the customer care I…

I am overjoyed at the customer care I recieved, I had a slight problem, it was resolved quickly and efficiently they went above and beyond, I will definitely deal with this company again

4 December 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Birthday Gift

Bought this for my mum for her birthday and she loved it

7 December 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Gifts.

Ordered watches for gifts which arrived promptly and were beautiful. Unfortunately they were not to the recipients' taste and were returned. A refund was issued within two weeks as promised. Great service. Would recommend.

2 December 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Outstanding service and perfect watch!

The service from this company was amazing! After a mix up from royal mail and my parcel not being received, I contacted the company who got back to me straight away and sent out a replacement watch the very next day! The watch and free bracelet were just as described in the picture and very reasonable prices! Highly recommend this company! Thank you once again!

26 November 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Excellent service team

Excellent service team, excellent watches, excellent prices highly recommended

14 November 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the watch i ordered for my son arrived promptly. Contact through WhatsApp a great idea rather than chasing emails. Wouldn’t hesitate to use again!

23 November 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Excellent customer service

Very pleased with the immediate reply from customer service with my enquiry.
The Michael Kors watch was exactly as described and delivered very quickly and well packed. Also appreciated was the cute little bracelet. Can highly recommend and will definitely be buying from Jonathan's watches again in future.

12 November 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

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