Jonathan’s watches Reviews 

188
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If... See more

Rated 1 out of 5 stars

I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post. When I opened the packaging the bracelet was crammed into the m... See more

Rated 5 out of 5 stars

Top class customer service. Couldn't fault. Quick responses to queries on delivery as needed quickly. Arrived in perfect condition & purchased at best price online. Would definitely order from again.... See more

Company replied

Rated 5 out of 5 stars

Not only do Jonathan's watches make exquisite jewellery but their customer service is exemplary. We had an issue with our delivery, Jonathan's Watches were not at fault and yet they stepped in and pu... See more

Company details

  1. Watch shop

Written by the company

Authentic branded fashion watches for the best price!


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(188)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, watch arrived on time. Well presented. Wife absolutely loved it. And also thankyou fir the gift included.
Will be coming back. You have a loyal customer now.
Keep up the good work.
This is what it is about ...satisfaction.

10 September 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Great purchase at a great price

Great purchase at a great price. Communications from the company were very quick and appreciated

28 August 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Excellent

Easy and quick purchase, website was easy to navigate, unlike some. Order arrived within the delivery time frame. Contacted customer service for a delivery update and they sent me the tracking link. The watch was a present from my Dad and I love it.

24 August 2024
Unprompted review
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Reply from Jonathan’s watches

Much appreciation for the lovely comment 😊

Rated 5 out of 5 stars

Easy and quick purchase

Easy and quick purchase. Made an error on delivery address. I contacted and they resolved this issue with ease and speed. Thank you for this as it’s a birthday gift and was worried about receiving the goods. Watch is amazing. Thank you. Can’t wait to hand over to the birthday boy in 2 days!

12 August 2024
Unprompted review
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Reply from Jonathan’s watches

Thank you for the lovely comment 😃🥰

Rated 5 out of 5 stars

Excellent watch

Excellent watch, speedy delivery and great customer service. Highly recommended.

16 August 2024
Unprompted review
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Reply from Jonathan’s watches

Thank you for the lovely comment 😃🥰

Rated 5 out of 5 stars

Had a very pleasant experience

Had a very pleasant experience. Good value for money. Great customer service. Will order again in the future. Would highly recommend. Thank you.

13 July 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

Amazing

Amazing, top notch quality!

12 July 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

ladies watch

Beautiful ladies watch, much cheaper than other websites. 48 hour tracking delivery. would definitely buy from this company again.

11 July 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

I ordered a watch but it didn't arrive

I ordered a watch but it didn't arrive. I was sent a photo of it being delivered by the postman and put into my recycling box instead of my instructions to leave with my neighbour. I panicked because the recycling had gone! Jonathons sent out another watch immediately which arrived the following day. Thankyou for excellent service. My granddaughter loves her watch!!

14 June 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! Customer service was honestly 10/10, I forgot to add next day delivery and when I contacted them via WhatsApp they responded within minutes and helped me.

The product itself was packed very well, and it was in pristine condition. Gained a loyal customer 🌹

28 June 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

Ordered a watch

Ordered a watch, came quickly, all in working order, great value for money.
I didn't get a tracking number so I messaged them and they messaged straight back with my tracking number.
Would definitely recommend and I will definitely be using again!

17 June 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

I ordered a watch from this website

I ordered a watch from this website, I didn't receive an order confirmation email so used their what's ap messaging function and got a response straight away. The watch arrived quickly in a nicely branded bag.

30 January 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

Rated 5 out of 5 stars

Jonathan's Watches was a amazing…

Jonathan's Watches was a amazing company to deal with. The whatsapp customer service assistant was so helpful. Ive had been let down by other watch shops but Jonathans Watches came through for me.

28 January 2024
Unprompted review
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Reply from Jonathan’s watches

thank you so much for the lovely comment :))

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