Jonstar Energy Brokers Reviews 175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ryan has done a great job in terms of finding new power contracts. Unlike any previous brokers I’ve used - personable, responsive, unpushy and takes the hassle away!

Company replied

Rated 5 out of 5 stars

My colleague started working with Jonstar prior to her leaving the company and has handed over to me the last couple of weeks to finalise new contracts via Jonstar. Paul from Jonstar has been helpf... See more

Company replied

Rated 5 out of 5 stars

We are a golf club and used Jonstar to negotiate our gas & electricity contracts in May 2021, a short time before prices went haywire. We found them to be knowledgeable, credible and transparent wit... See more

Company replied

Rated 5 out of 5 stars

Ryan has saved us a small fortune! I have followed Ryan for a couple of years now who has seamlessly sorted our energy bills over 3 commercial properties. Even throughout this energy crisis, Ry... See more

Company replied

Company details

  1. Electric utility company

Written by the company

Jonstar Energy Brokers specialise in Energy Procurement and Energy management. We offer a range of services for both Corporate and SME Clients including bill validation, metering and installation, green energy options, voltage optimisation and sustainable technology installations such as solar & LED. Email: Info@jonstarenergybrokers.co.uk Telephone: 01162 704686


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars

A step up from other brokers

Ryan has done a great job in terms of finding new power contracts. Unlike any previous brokers I’ve used - personable, responsive, unpushy and takes the hassle away!

19 December 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Joanna,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great Customer Service

Always quick, efficient and responsive. Helpful and knowledgeable staff

20 November 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Jo,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great customer service

Great customer service. Made the process of switching a breeze.

20 August 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Jon,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Excellent service from Paul @ Jonstar

We've had excellent service from Paul at Jonstar, and have been very happy with the smooth negotiation of renewal of our contract with British Gas. Nice clear information and communication. Highly recommend Jonstar the only broker I will deal with.

31 July 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi John,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Outstanding employee from Jonstar, Paul Noble

Paul Noble was very courteous and professional in the way he handle my energy renewal.
I received what I would described as harassment calls from the representatives from Smartest Energy. They were very rude and advised me not to do business with Jonstar Energy on the grounds that they are not a reputable company.
To cut the whole story short, Paul helped me to resolve the issue with Smartest Energy.
I would avoid Smartest Energy like a plague.

24 July 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi CTMP Accountants Ltd,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

We have been dealing with Jonstar for…

We have been dealing with Jonstar for some time, first through my Dad and since through myself. We have found them to be highly professional, very responsive and most effective at finding the best energy rates.

In particular, I have to highly praise Bhavesh Mistry - our Senior Account Manager with Jonstar. He is the epitome of excellent customer service, always going over and above and fighting for the interest of his clientele.

I cannot speak more highly of Bhavesh and I can't recommend him and Jonstar enough. Thanks again for your assistance.

2 July 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great service by Jonathan and the team…

Great service by Jonathan and the team would certainly recommend and would use again thank you very much

7 July 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi David

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Al’s Bakery

I have saved thousands on electricity since 2019 thanks to Jamie’s excellent advice, and he continues to deliver!

3 May 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Alan,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Jonstar review

Jonstar were brilliant in helping renew our electricity with British Gas, got us a good price and were so helpful and efficient. Bhavesh was swift to reply to emails and phone calls and went above and beyond, will definitely be using again.

28 March 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Sam,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

A++ Service Provided

Jonstar are a trustworthy broker! Very helpful and informative, customer service experience is A++
We had a delay in switching our Gas account over due to some wrong information on the application. Ryan solved the issue and provided us with a great service.

2 January 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Katy,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough! Always on hand to answer any questions you may have and most importantly saves you money! I contacted Matt a couple of years ago to help find a better deal for my utilities and he sorted the same day. Again today, with help on water supply. Thanks again Matt 👍🏼

8 January 2025
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Mr Harrison,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Great Service and Knowledgeable

Paul was great from start to finish - very helpful and clear with all his advice. He made switching providers very easy and seamless and handled everything. I would highly recommend Jonstar

10 December 2024
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Will

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Not only did Alicia listen she delivered what she promised.

When Alicia first made contact with us we were still in contract with another energy supplier and I asked Alicia to send me an email with her details and if and when I needed help I would reach out. Unlike other suppliers she did not constantly phone back and apply pressure, so when the time came to change supplier she was my first port of call because she listened. Not only did Alicia listen she delivered what she promised.

8 October 2024
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Alicia has been amazing from day 1

Alicia has been amazing from day 1. Managed to save us a small fortune on our renewal and made the process as painless as possible. Wish I'd found these guys when we first went into business.

7 October 2024
Unprompted review
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Reply from Jonstar Energy Brokers

Hi,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Paul Noble - AMAZING & HONEST

Paul Noble - Extremely knowledgeable in this crazy field of Gas & Electric contracts. Super friendly and explains the finer details in full. Leaving no stone unturned. Our business was mis sold a blend and extend contract from a company no longer in business. If this went live it would have had a huge detrimental impact on our family businesses.
Paul true to his world has been there for me every step of the way. Explaining what will happen, what could happen and what steps to take. I was so cautious engaging with Paul after what had happened to us previously however I am so pleased I took the leap of faith.

He made switching my energy provider super easy, most importantly saving our business lot of money.

Thank you Paul :)

25 September 2024
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Jonathan and his team true pros

Jonathan and his team true pros. They made switching my energy provider super easy, giving me options handling transfer and saving me a lot of money. I’ll be using them for my other businesses as well.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Working with Paul was a breath of fresh…

Working with Paul was a breath of fresh air he as was so helpful, upfront and clear. I would highly recommend Paul to anyone who is looking for help with their Utilities

1 July 2024
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi Faith,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Jon'5'star

We received fair and honest advice on the best energy deal for us. The supplier change over should have been a smooth process but there was always a doubt given the level of service we had received from Total Energies, however, Paul at JonStar was on the ball and dealt with the issue quickly and successfully. I was always in the loop with the progress of our change over and would like to recommend JonStar. Having dealt with other energy brokers I can honestly say I have every confidence that they work hard to get you best deal and continue to support after the deal is done.

30 July 2024
Unprompted review
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Reply from Jonstar Energy Brokers

Hi Kealey,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

I have been working with Jonathan for a…

I have been working with Jonathan for a few years now and he takes the hassle out of the process.

Who can be bothered spending time going through all the deals to find one, particularly when you are busy trying to get on. That is where Jonstar come in and I find that he doesn't barrage me with the usual sales patter of other companies. Gives me the options and I pick one.

29 July 2024
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi Russell,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

Rated 5 out of 5 stars

Highly recommend!

We have been dealing with Matthew from Jonstar Energy Brokers now for some time (originally recommended to us by a friend who was also very happy with his services) and we are very impressed with the efficient manner he responds to any queries we have by email or phone.
He is a very pleasant person to deal with and nothing is too much trouble for him. He will listen to our concerns and the care he takes with his customers is first class.
I have no hesitation in recommending Matthew as he has never let us down!

22 July 2024
Unprompted review
Jonstar Energy Brokers logo

Reply from Jonstar Energy Brokers

Hi Jo,

Thank you for your recent review of Jonstar Energy Brokers it means a lot!

Every review we get good or bad helps us improve and continue to enhance our customer journey and experience.

As you are now an official member of the Jonstar family we look forward to working with you for many years to come!

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