Josef + Rosco Reviews 28

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY ! They will not respond to emails, they have our new table in storage but will not send it out despite asking repeatedly for it to be sent, they will not refund for our ta... See more

Rated 2 out of 5 stars

What was good: once it arrived, our custom-made home office desk was excellent - just what we wanted. What wasn't so good: the initial response & finalising designs for our desk was great. Then the... See more

Rated 3 out of 5 stars

We ordered a Josef & Rosco X Frame Farmhouse dining table with bench, with an oak top and the grey stain/wash. The order process was simple but the delivery date was pushed back a couple of weeks wit... See more

Rated 3 out of 5 stars

We ordered a table on the 23rd October and we were assured that it would be delivered by the start of December and definitely in time for Christmas. There was very little communication throughout the... See more

Company details

  1. Rustic Furniture Shop
  2. Furniture Manufacturer
  3. Home Furniture Shop

Written by the company

josef + rosco is a bespoke design company in the heart of the Northamptonshire countryside. We work with a range of sustainably sourced reclaimed timbers, to make tailor-made furniture and installations for both the home and commercial enterprises. Using our inimitable industrial style, we create a number of key pieces for the home including: shelving, media units, coffee and dining tables, benches, bespoke space-saving designs and bedroom furniture.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't be happier.

I ordered a dining table and double bench set from Josef + Rosco and I am absolutely in love with what they've done!

You can really see the expert craftsmanship that has gone into the whole piece and the efforts they have taken to make the set so beautiful. I keep staring at the corner of the room at where it all is in amazement, and am finding every excuse to start hosting friends over so they can see it too.

The whole team are so good down there too, I spoke to Josef, as well as one other team member, and they were so interested in what I wanted, and how they can make the whole experience right for me, from design to delivery. It makes such a huge difference buying from an independent place as you wouldn't always get that feeling, and you can really see the heart that has gone into it as well as how much they care.

Quite simply, could not be happier!

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered a Brooklyn Media Unit and an X-Frame dining table and bench. I ordered them with bespoke measurements and the guys were extremely accommodating to any precise measurements that I required. They were more than happy to do this for me and the customer service was second to none. The wood work and the actual finish itself of both of my items is impeccable. My expectations were high after visiting their workshop but they have been fully exceeded. I’ve recommended their work to all my friends and family and will continue to do so. I’m already discussing my next bespoke piece with them for the new year.

18 December 2021
Unprompted review
Rated 5 out of 5 stars

The most perfect piece of furniture

We ordered the chunky top table and bench from Josef + Rosco and we are obsessed with it! The quality is unbelievable, and everyone who’s been over since we’ve had it has complimented it and asked where it’s from.

We were able to specify the exact size we needed, which was important to us as our space isn’t huge, and everyone was super helpful from start to finish - I didn’t have to lift a finger when it was delivered.

I couldn’t recommend them more, and we’re already discussing what to get next. I also love that it’s all sustainably sourced!

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Beyond delighted

I ordered a console table online. The customer service was excellent from the start. It arrived today and I am over the moon. The quality is just fantastic. I am so delighted and I can’t wait to order something else. Don’t hesitate to order something.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

5* Service and Products

I ordered a Brooklyn TV Unit, Dining table and Coffee Table from Josefandrosco. The bespoke products are absolutely incredible, the attention to detail is unmissed and the service went above and beyond. I would highly recommend these guys, they're great at what they do.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service 👏

Kieran was amazing and so informative and responded quickly. We got a cad drawing through of our bespoke TV unit which was cool to see. Highly recommend!

15 December 2021
Unprompted review
Rated 5 out of 5 stars

From the first phone call I felt…

From the first phone call I felt confident to have Josef & Rosco go ahead and make my dining table and benches.
The whole process was from start to delivery was faultless could not fault anything,would highly recommend.
The two gentlemen who delivered was absolutely helpful and courtesy.

15 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look