Joseph Homes Reviews 59

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

As a resident in Millbrook Park, I am appalled by the irresponsibility and lack of customer care demonstrated by this company, which ironically boasts a “LIVE WELL” slogan. Since mid of 2... See more

Rated 5 out of 5 stars

We are very happy with our new home. The attention from the Joseph Homes team has always been great and the property itself is finished to a high standard, with high quality materials and craftmanship... See more

Company replied

Rated 5 out of 5 stars

Purchasing my apartment from Joseph Homes was a very pleasant experience. Having agreed to purchase off plan the team were very flexible and accommodating when I wanted to view even when the propert... See more

Company replied

Rated 5 out of 5 stars

Just got the keys to my new home in No1 Millbrook Park and will be moving in soon. Will probably write again when I actually move in. But meanwhile would love to express my deep appreciation to the... See more

Company replied

Company details

  1. Property Developer

Information provided by various external sources

We build better homes for a better world, using cutting edge technology and sustainable materials in our beautifully designed homes across London.


Contact info

3.4

Average

TrustScore 3.5 out of 5

59 reviews

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Rated 1 out of 5 stars

Contempt for local residents

Joseph Homes have caused a huge amount of upset to local residents by negotiating to buy and demolish four structurally sound Victorian homes and build 70 flats in an already congested South London street. After conversations with our local councillor and residents association the company is now showing total contempt for local people by completely ignoring, or even acknowledging our emails. Even if they have dropped out of the purchase it would show at least some degree of social responsibility to inform the community of the status of their plans.

14 December 2021
Unprompted review
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Reply from Joseph Homes

Hi there

Thank you for reaching out to us. The site in reference is one we spent some time doing due diligence on as a potential development opportunity however after careful consideration we are no longer pursuing this. We engaged with the Ward Councillor and local residents during this process and a few different members of our team took calls and responded to emails during this process so we are of course disappointed to hear you feel this way. This was an exploratory exercise and we will not be proceeding with the purchase of the site. If we had pursued the opportunity fully, we would have embarked on a full engagement plan with the local residents. If you’d like to continue the conversation, please feel free to email us and we’ll ensure one of the team will answer any outstanding questions you may have.

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Excellent customer service operative

We recently bought a flat through Joseph Homes. Their customer service operative Chris provided excellent service in order to help us resolve any snags with the property. His advice, availability and eagerness to assist proved to be invaluable to us settling into a new home. Great job and many thanks Chris!

17 November 2021
Unprompted review
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Reply from Joseph Homes

Hi there Avirup

Thanks so much for taking the time to post a review, we love to hear from our new homeowners about their experience with us, it means a lot. We're so pleased you've mentioned Chris, he is an asset to the team and we'll gladly pass these lovely comments on to him.

Wishing you all the best in your new home at No.1 Millbrook Park!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Couldn't thank the team at Joseph Homes…

Couldn't thank the team at Joseph Homes enough for making the process of buying my first home as stress free as possible. They have been a major help throughout the entire process.

28 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Sean

Thanks so much for taking the time to write a review about your experience of buying your first home with us, we really appreciate feedback from our new homeowners. It's so great to hear we've been able to help you through this exciting milestone and we wish you all the very best for the future in your new home!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Highly Recommend Joseph Homes

5 stars for the sales team service from introduction to the buying process. We were very lucky to have help from a team of Linda and Saida. The green and organic concept is well delivered by the interior design.

All the issue observed after purchased almost 6 months ago were addressed and repaired by Joseph Home through a handy report to fix online platform. Majority were quick turnaround, big thanks to the operation team.

Similar to other developers, there are always things to improve, it could be the building management for the internal public space such as ground floor reception and elevator condition and disorders post collection area and the car park condition in regards to the floor and water. And maybe due to a good insulation applied to the building, we had a couple weeks of a very warm internal temperature during summer on a top floor flat.

In overall, we are very happy to give 4.5 stars rating to the team, very well deserved. We will recommend Joseph Homes to our friends.

26 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there

Firstly, thanks for taking the time to leave a review for us, we love to hear from our new homeowners and really do value all the feedback we receive. We're so pleased to hear you had a great experience with both our Sales and Customer Service teams!

We appreciate your comments and agree there are always lessons to be learnt to take forward to future developments. Thank you for your observations, we'll be bringing these to the attention of the Management Company on-site at No.1 Millbrook Park.

Thanks again, we wish you all the very best for the future in your new home!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Highly recommended

After initially deciding on purchasing from a much larger developer, we decided at the last minute to instead purchase a 2 bedroom apartment from Joseph Homes. We have been extremely satisfied with them at every step of the way. The flat is brilliant and we are very happy that we decided to make the switch.

25 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Nathan,

We are very pleased too, and so glad that you are enjoying your new home! We're very grateful for your kind words and for you taking the time to write us a review.

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Would recommend to friends and family

I was really happy with the execution of the JH sales team - particular mention to Saida and Linda. The flat looks great and I would be happy to recommend JH to friends. I was particularly pleased with the ease of the negotiations and how efficient the sales team were.

There have been a few snags but there is a process to deal with this and the care team have been responsive which is great.

25 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Immanuel,

We're thrilled to read your positive review about your home and the Joseph Homes team! Thank you so much for taking the time to write us one, we really appreciate it.

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Joseph Homes are excellent developers

Joseph Homes flats are a better quality build than any of the other flats we viewed and they were a pleasure to deal with. Julie from the Legal Team was delightful, Caroline/Linda/Saida from the Sales Team were very friendly and helpful, and all the contractors that have done snagging were excellent. Joseph Homes complete everything to the utmost quality with a design that requires no alterations so we have only had to furnish. Would definitely recommend them, they go above and beyond

24 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Michael,

Thank you for such an amazing review! We really appreciate you taking the time to write us one and we are so happy to read about your experience with us. Wishing you many years of happiness in your new home!

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Friendly , professional and very efficient

I have just bought my first home at No 1 Millbrook Park and I am extremely happy.
Great service from Linda and Saida,with any issues raised resolved quickly.

23 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Forough,

We really value your feedback and are delighted to hear how happy you are in your first home! Thank you so much for taking the time to write us a review and for noting lovely comments about the team.

Kind regards,

The Joseph Homes Team

Rated 5 out of 5 stars

Fantastic

Fantastic

We have had a brilliant experience with Joseph Homes. Our first conversation was with Linda and she was on-hand to answer all of our questions and provide support from start to finish (even on her days off). Both Linda and Saida went to great lengths to accommodate our requests and we are truly grateful and very happy in our new home. Couldn't recommend them enough!

22 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Jhanvi,

We are so pleased to hear about your positive experience and how happy you are in your new home! Thank you very much for taking the time out to write a review for us and for leaving such lovely comments about the team!

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Loving my new flat at 1 Millbrook Park

Loving my new flat at 1 Millbrook Park. Thanks to Linda and Saida!

22 October 2021
Unprompted review
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Reply from Joseph Homes

Hi D,

We are so happy to hear that you are loving your new home! Thanks so much for taking the time out to leave us a review.

Kind regards,

The Joseph Homes Team

Rated 5 out of 5 stars

Extremely positive experience

Couldn't have asked for a better team to assist me through purchasing my first home. Linda, Saida and the rest of the Joseph Homes team were great at providing help at every step through the process.

Would highly recommend this team to any buyers.

22 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Sajan,

So pleased to hear about your great experience with us and thank you for your lovely comments about the team! We hope that you are enjoying making lovely memories in your first home, and thank you for taking the time to write a review, we really appreciate it.

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Linda and Saida great team!

Linda and Saida have been great throughout the sales process of purchasing a 2 bedroom flat in mill hill.

In an area surrounded by new developments, Linda stood out as she had a relaxed and consultative approach to the sales process, genuinely interested in understanding our needs and working in partnership to help us find the best possible options. I don’t believe I would have purchased flat had it not been for her approach.

Saida was great in post sales process and was incredibly helpful in navigate all the follow up items, again very consultative professional approach!

Great team!

22 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Lamiece,

Thank you very much for your kind words about our team! We are glad that you had such a great experience and are really grateful for you taking the time to write us a review.

Best wishes,

The Joseph Homes Team

Rated 5 out of 5 stars

Everyone was very helpful in the sales…

Everyone was very helpful in the sales office. Lovely team

21 October 2021
Unprompted review
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Reply from Joseph Homes

Hi Yvonne

Thank you so much for writing a review for us, we really appreciate your feedback about your experience with our Sales Team. We hope you enjoy your new home at No.1 Millbrook Park! Wishing you the very best for the future.

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

We had a really positive experience…

We had a really positive experience purchasing our first property (a 1-bed apartment) from Joseph Homes at No 1 Millbrook Park.

The sales team were always friendly and keen to help.

Of course there were some snags, as is to be expected with a new build property, but we have found the aftercare team to be very proactive in arranging for these to be fixed.

Thanks also to Julie Crawford who helped us to push through our purchase just in time before the expiry of our tenancy at our previous property when we experienced a last minute delay with the bank.

21 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Alice

Thanks so much for taking the time to write a review, we're so pleased to hear that you had a great experience with Joseph Homes! It's so important for us to get feedback from our new homeowners so we appreciate your lovely comments about the Sales Team and Julie, we'll definitely pass these on to them.

Buying a first home is such an exciting milestone, we're so happy you decided to settle at No,1 Millbrook Park. We hope you enjoy your new apartment!

Wishing you the very best for the future.

Kind regards

The Joseph Homes Team


Rated 5 out of 5 stars

Brilliant buying experience

Linda and Saida were brilliant throughout the experience. This was our first time buying a property and they were very patient with us and accommodating of our needs and requests. They were both always very quick to respond to emails and calls and overall provided a great environment in what can be a stressful experience at times

20 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Daniel

Thank you so much for leaving a review for us, we really value feedback from our homeowners. What lovely comments about our Sales Team, we pride ourselves on our customer experience so we're thrilled to hear you enjoyed your experience with us.

Wishing you all the very best for the future in your new home!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Phenomenal Service

Linda and Saida from Jospeh Homes have been absolutely fantastic. As first time buyers the process can be quite intimidating and scary but from the moment we first viewed the flat and eventually leading to completion, they were exceptional from start to finish. No question was too silly, they were available whenever we needed them and were just completely attentive and accommodating to all our needs. I would 100% recommend Joseph Homes to any buyers, the flat is everything we wanted and more and I can’t thank the team enough for helping us get out first dream home.

16 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Lily

Thank you so much for taking the time to leave a review for us, we really appreciate feedback from our homeowners. We're so pleased to hear you had a great experience with us and thank you for your lovely comments about Linda and Saida too, we'll definitely pass them on. Buying your first home is such a big milestone and we're so happy to have helped you on your journey.

Wishing you all the very best in your new home!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

First Home

I have just bought my first home at No 1 Millbrook Park and am extremely happy. The team at Joseph Homes have been very helpful and the flat is amazing!

16 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Elliott

Thank you so much for taking the time to write a review for us, feedback is really important to us and we love to hear from our new homeowners. We're so pleased you're happy with your first home purchase and thank you for your kind comments about our team too. We hope you enjoy living at No.1 Millbrook Park! Wishing you the very best for the future.

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

Thank You! Thank You! Joseph Homes!

Thank you Joseph Homes! My first home buying experience couldn’t have gone smoother. Saida, Julie and Linda were an absolute pleasure to deal with. They guided me the entire way and put up with my thousands of questions and really put me at ease.

This was the first property I saw in my property hunt and after visiting many other new build apartments in the area Joseph Home’s Millbrook Park apartments couldn’t be matched. Excellent quality finishing and modern open layouts with excellent views of the park really made them stand out. Even after I had received the keys and completed the handover, Saida and Linda have helped me along the way in getting settled into my new apartment. Extremely grateful with the amazing experience I had with them and
would highly recommend Joseph Homes if you’re looking for knowledgeable friendly staff with great quality homes!

14 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Kazim,

Firstly, thank you so much for taking the time to leave a review for us, we really appreciate it and value all feedback from our homeowners. We're so pleased you've enjoyed the experience of buying your first home with us! Thank you for such lovely comments about the team, customer service is of paramount importance to us and we'll happily pass your feedback on to Saida, Julie and Linda. We pride ourselves on the quality and finishes in our homes too so it's great to hear this played a key part in your buying decision.

Wishing you all the very best for the future in your new home!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

A BIG thank you

A BIG thank you to all the team at Joseph Homes.

This is our first home and Linda, Saida and Julie made the whole process so straightforward and easy for us. We were very nervous at the start especially being new to this but the team were on hand all the time to answer any questions or queries we had and reassured us at each stage.

We looked at other new homes in Millbrook Park but we were blown away by the quality of the apartment, the location next to the park and lovely views. We just felt the team listened to all our needs when we met them and we found our dream home.

We could not be happier.

Thankyou

13 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Mitch,

We really appreciate you taking the time to let us know about your experience with us - thank you! Customer service is of paramount importance to us so it's great to hear such positive things about the team and how they helped you on your buying journey. We're so pleased you're happy with the quality of your first home and enjoying the views across Panoramic Park and beyond.

Wishing you the very best in your new home, for many years to come!

Kind regards

The Joseph Homes Team

Rated 5 out of 5 stars

gorgeous flat

I bought my beautiful flat seven month ago. All staff they working there are friendly and help you to find best option. l like all design they have chosen for my flat especially kitchen and bathrooms. l have already recommended to my friends to have look here and buy it so I would like to recommend everyone to contact them and take a best advice and offer to buy home.

12 October 2021
Unprompted review
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Reply from Joseph Homes

Hi there Mohammad

Thank you so much for taking the time to write a review about your new home, we're so pleased to hear you are happy and enjoying your apartment. It's great to hear lovely feedback about the team too, thank you for letting us know about your experience.

Wishing you all the very best in your new home!

Kind regards

The Joseph Homes Team

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