Joseph Turner Reviews 

237
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I enjoy buying J T clothes and accessories, the service on the is always helpful, polite and courteous. the delivery is quick and the communications regarding date and time is accurate. Alas, I have h... See more

Rated 3 out of 5 stars

Seersucker summer shirts. Weird sizes? I have always been a fairly standard Large fit. 16-16 ½ in neck, 42-44 chest and have always liked the quality of the various Joseph Turner shirts I’ve bo... See more

Rated 5 out of 5 stars

So glad I have found Joseph Turner. I have now made separate orders. First 2 No Polo Shirts, 2nd 2 No Pique Cotton 1/4 zip sweat shirts. Both products are excellent quality, fare price. I even rece... See more

Rated 5 out of 5 stars

Deciding to sharpen my image, prior to Christmas, I have just recd 3 country shirts, ordered in the Black Friday sale. I am delighted. They represent excellent value for money and are excellent sh... See more

Company replied

Company details

  1. Men's clothes shop
  2. Formal menswear shop

Written by the company

Quality and tradition are at the heart of Joseph Turner. We believe that exceptional clothing begins with the finest natural fibres and a commitment to lasting quality. From the all-day comfort of our cotton chinos and the natural lustre of our extra-fine merino knitwear, to the relaxed tailoring of our popular unstructured jackets, we pride ourselves on delivering expert craftmanship, reliable comfort and enduring style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

237 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(237)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Products

used Joseph Turner a number of times great service easy return procedure and great unique good quality products. may be a bit more expensive than some High Street alternatives but much better quality and in return better value.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

From placing the order to receiving the…

From placing the order to receiving the items the service was excellent and informative.

On receiving the garments and the quality was brilliant Really content with the products and quality is very good.

Grate customer service experience Thank you Regards Hugo

15 March 2024
Unprompted review
Rated 4 out of 5 stars

Happy with response to problem

I have not yet had delivery of my second set of Pyjamas! Not Joseph Turner's fault-very impressed with speed of response to my concern. Should get them next week!

22 March 2024
Unprompted review
Joseph Turner logo

Reply from Joseph Turner

Thank you for your comment. I have checked the status of your order and I can see that your outstanding pyjamas are currently on pre-order and the stock is expected to arrive at the end of March. They will be shipped to you as soon as the stock becomes available.

Please accept our apologies for the delay. Our operators do advise of availability at the time of placing your order so apologies if this has been miscommunicated in any way.

We thank you once again for your patience and if we can be of any further assistance, please do not hesitate to contact us directly by emailing sales@josephturner.co.uk or by calling 01845 575100.

Rated 5 out of 5 stars

Wonderful -- cannot wait for next winter!

I always love wearing their clothes, especially the tops and the cords. But I cannot always afford them. How wonderful then to obtain the very very very best pair of red cord trousers. Superb in every detail and I cannot wait until next winter to wear them. Outstanding quality and very affordable. Thank you.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Your very helpful sales lady…

Your very helpful sales lady encountered a technical computer glitsh when processing my order and had to put it in abeyance until the problem was sorted out. She duly phoned me back later on and I was able to complete the order. She was very courteous and patient and I would recommend the company unreservedly. Thankyou.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

An excellent company.

I have been purchasing lambs wool and Shetland wool jumpers from Joseph Turner for many years and have always found them to be of excellent quality and value. In addition their service and customer care is first class and often their sales prices are exceptional. I shall remain a loyal customer.

10 January 2024
Unprompted review

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