Joslin Rhodes Reviews 15

TrustScore 3.5 out of 5

3.4

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Company details

  1. Financial Planner

Written by the company

At Joslin Rhodes, we believe retirement should be about more than just money. It’s about freedom, confidence, and enjoying the life you’ve worked hard for - in the place you call home. For over 20 years, we’ve helped people across Teesside make sense of their pensions, plan for the future, and retire on their own terms. So, whether you're just starting to think about life after work, or you're ready to take the next step, we’re here with clear, friendly advice that revolves around you. Our unique PlanHappy Lifestyle Financial Planning approach focuses on what really matters - not just figures and forecasts, but how you want to live. We’ll help you understand what’s possible, build a plan to get you there, and support you every step of the way. From Pensions and Retirement Planning to Estate Planning, Wills, and Power of Attorney, everything we do is under one roof, with a team that truly cares. Ready to start planning your future? Call us today on 01642 52 55 11 to book your free meeting.


Contact info

3.4

Average

TrustScore 3.5 out of 5

15 reviews

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Rated 1 out of 5 stars

Misleading and over-priced

We left our consultation with a document that indicated we would receive 3 items - the document had 3 ticks against different options. We paid £1600, which seemed pricy but they seemed to be knowledgeable. We then received a draft will which did not provide the protection we believed would be guaranteed, based on their proposition. When we queried that and the absence of the other 2 documents we were advised that they were incorporated within the will. We felt cheated and misled. Correspondence with the company has not resolved this. We cannot recommend this company since we’ve thrown away £1600.

31 May 2024
Unprompted review
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Reply from Joslin Rhodes

Hello, and thank you for sharing your feedback. We’re sorry you feel unable to recommend our service. Rest assured we are looking into your review and will get back to you.

Rated 5 out of 5 stars

Financial guidance at its very bestWe found Joslin Rhodes by accident over…

We found Joslin Rhodes by accident over 10 years ago and it was the greatest accident that has happened to us. Firstly they are very open and honest in everything they do with regards to our retirement funds. They work very hard to ensure we are happy, content and reassured with what our future holds for us. We never have to check in through the year because they have never let us down and if there were any problems around our happy plan they would immediately contact us. The growth of our retirement fund has always been more than acceptable so we are happy to leave the management of our fund solely in their hands. With regards to the staff within Joslin Rhodes they are always welcoming, polite, professional and friendly. Infact our yearly meetings are more like visiting friends, with the added advantage of being updated with the successful results of our fund. We would never consider any other company and highly recommend Joslin Rhodes.

10 June 2024
Unprompted review
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Reply from Joslin Rhodes

Hi Pamela, thank you so much for your incredibly kind words. We’re thrilled to hear that your experience with us has been so positive. It’s wonderful to know that you feel reassured and content with your future in our hands.

Your trust means the world to us, and we’re glad that you see our yearly meetings as more than just business—they're a reflection of the strong relationships we strive to build.

We’re delighted you’ve found our team to be welcoming and professional; it’s feedback like yours that motivates us to keep doing what we love.

Thank you again for your recommendation and for being such a valued part of the Joslin Rhodes family.

Rated 5 out of 5 stars

Excellent friendly service

We now have been with Joslin Rhodes for over four years and are always welcomed by friendly professional and knowledgeable members of the team making you feel very comfortable and secure. We would highly recommend this company. Thankyou Joslin Rhodes. Shirley &Tony

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Just finished our retirement plan.

My wife and I have just finished the planning stage of our retirement with Joslin Rhodes.
It's taken a few months and many virtual meetings, but it has been very thorough and we are very impressed with the process so far, and the outlook for our retirement finances. The plan is stress tested to make sure it will work over time, which was very important to us as it's a big decision in life.
The fees are transparent and explained multiple times throughout the process, and if they manage things for you then your funds are split so they are protected by the government FSCS scheme, which gives us peace of mind.
All good advice costs, the sums can be large (depending on the value of your pension pot), but the percentages are tiny at the end of the day.
You are guided through your approach to risk so a plan is created to match your needs.
You can just pay for the plan (fixed price) and sort things out yourself, or they can do everything for you (for a percentage of the pot). They can then manage things going forwards for a small percentage, which is what we have chosen to do.
Everyone was very friendly and they really get to know you and what you are trying to achieve.
Many thanks to all at Joslin Rhodes, so far we are very happy and extremely pleased we found you.
I will update our review over time as things progress.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Realistic planning

Always fantastic advice and guidance along with a common sense approach to planning and delivering the best financial service.

19 May 2021
Unprompted review
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Reply from Joslin Rhodes

Hi Mike, thank you so much for for taking the time to leave us your review.

Rated 5 out of 5 stars

We love Joslin Rhodes

My husband and I love Joslin Rhodes. From first walking in the door to be greeted by a very friendly receptionist to meeting with our advisor the whole visit is like going to meet friends. The advice given is discussed in a way that you can understand. This year a little different due to COVID but the social distance and procedures put in place were perfect to keep us all safe. All in all our visit was just what we would expect to get and a special mention to Luke who was very well prepared and was enormously helpful to us

26 April 2021
Unprompted review
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Reply from Joslin Rhodes

Hi Sally, thank you so much for your review.

Rated 5 out of 5 stars

We have been looked after exceptionally…

We have been looked after exceptionally well over the past two years by staff at the Preston farm branch. Our reviews are always on time, our questions/worries always answered, nothing is too much trouble and everything is explained clearly. We are now booked in to speak with them regarding our wills/power of eternie. We trust them completely with our future investments and plans etc.

21 April 2021
Unprompted review
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Reply from Joslin Rhodes

Hi Lynn, thank you so much for taking the time to leave us such a lovely review.

Rated 5 out of 5 stars

First class and respectful annual review - thank you

First class, professional, respectful and considerate service recently received from all at Joslin Rhodes.

Our Zoom annual appraisal was so relaxed yet meaningful.

Dan covered all the required points of discussion and information planning superbly.

Thank you to all at the Joslin Rhodes team

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Just brilliant

After my husband died when I was 42, Joslin Rhodes helped me find and fund a life that I didn’t think was possible. Their approach is friendly, accessible and completely transparent, and the ongoing support has been top-notch. My plan is completely individual to me, and has so many personal details factored in. I’m now working in a completely different job and can continue working as an author and freelance artist, thanks to the financial planning that has supported me. I wouldn’t hesitate to recommend the company or the people who work there.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Absolutely brilliant service staff are very friendly and very informative they did exactly what we asked for and kept us informed of everything that was going on would definitely recommend them to everyone Thank you so much one very satisfied customer

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Yearly Review

My thanks to Christine for a productive and meaningful review meeting albeit remotely . Its always a pleasure dealing with Joslin Rhodes and I look forward to face to face meeting next year 😊

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional

Going to see advisers can be daunting, as it isn’t something that most of us do very often. The staff at Joslin Rhodes are very welcoming and help you feel at ease.
Throughout the process they explain things in detail and are happy to go over them again if you need them to.
Everything is documented and revisited, so they’re clear about your wishes and that you’re clear about their recommendations.
Couldn’t be happier with my choice of advisers.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

1st year review…

We have just had our 1st year review and what a year 2020 has been but somethings are always guaranteed and that was the service and confidence we have in Joslin Rhodes. We couldn’t speak to our original planner Christine due to illness (we wish you well soon Christine) and had the review with Anthony. The review was good despite the turmoil due to COVID and we felt even more assured after talking everything through with Anthony. Questions we raised were answered and information for ourselves refreshed. Keep up the great, clearly explained ways that you do things at Joslin Rhodes above all this is most important to ourselves. I remember you saying that “there is never a wrong question” and we have asked you, I would think a few that maybe weren’t worldly important but non the less important to ourselves and received full explanations from all areas of your business (thank you too to Jayne and Andrew) and we go away understanding what has been discussed. I would definitely recommend anyone with retirement planning queries to give Joslin Rhodes the time to pass on their expertise and clear planning in this area. We did and we are happy and confident for the years to come.

23 October 2020
Unprompted review

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